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Customer Success Specialist

Linxup · Chesterfield, MO, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyLinxup
TitleCustomer Success Specialist
Normalized title-
Department / teamCustomer Success
LocationChesterfield, MO, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-01-21 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Linxup.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chesterfield.Open
Department jobsActive postings in Customer Success.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyLinxup
Sourcef002facc-25a1-4e49-b8f5-6152c913651b
ATS providerRippling ATS

Description

company Do you want to be a key player at a fast-growing company? If you’re looking for an opportunity to challenge yourself, Linxup is the right place for you. Linxup (formerly Agilis Systems) helps service companies, transportation organizations, and other fleet-based businesses track and protect the vehicles and equipment on which they rely. Using our software-as-a-service (SaaS) platform, customers can unlock a range of offerings: from simple track and trace features, to all the tools they need to improve fleet management, increase mobile worker productivity, protect drivers through coaching, and reduce operating costs. Our consumer-focused product—MOTO safety—gives new and aging drivers the freedom to be on the road, while providing their families peace of mind about their driving abilities and safe locations. Headquartered in St. Louis, MO, Linxup has offices and employees across the country, and enjoys status as a multi-year member of the St. Louis Business Journal’s Best Places to Work. As Agilis Systems, we have been named to the Inc. 5000 Most Successful Companies in America list four years in a row. Our people are the reason for our success. Our teams are empowered to cultivate greatness and are supported by Linxup to be intuitive, creative, and determined in all they do. Come join us. role ABOUT THE POSITIO N We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup ’s telematics software solutions in their day to day operations of their business. This role partners with our customer success, sales and product teams to deeply understand how each customer is using our solution today, engage and educate the customer by sharing best practices to expand their use, identify opportunities for new solutions, and ensure the customer understands the long term inherent value for our solution. Success is this role is measured through customer engagement, growth and retention, along with the referrals generated from your interactions. If you have the right mindset and skillset to be successful and execute the responsibilities for this role, we would love to hear from you! ESSENTIAL FUNCTIONS – RESPONSIBILITIES: Deliver a positive Linxup customer experience for our customers; owning the success of the customer journey through providing timely and appropriate resources and guidance the leads to high level of customer retention Work with clients to establish their personal goals with our solution, and purposely work with them to achieve their goals Manage expectations and deadlines with customers to keep them on track for a successful onboarding experience Internal and External Advocate: Be our customer’s go-to person and navigate internal processes to provide the best outcome for the client and our market Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate Build strong, consultative relationships with our customers, their fleet managers and business owners, to ensure they can confidently use the Linxup platform Establish a high level of personal credibility and build strong relationships to improve customer satisfaction Monitor customer health, usage, and activity to assess risk and apply retention initiatives Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience Establish a trusted/strategic advisor relationship with each assigned client Be comfortable interacting with the customers leveraging all manners of communication, including phone calls, email, social networks, and webinars Work cross functionally to identify cross sell opportunities that lead to new business results Proactively engage with customers to communicate new product features that bring value to their business needs Ask for and leverage client referrals, associations and networking to pass leads to our sales teams. Other various tasks and assignments not listed above may be expected in this role Other duties as assigned QUALIFICATIONS Related Bachelor’s Degree preferred (Sales, Marketing, Business Administration etc.) A 3+ year work history preferably in customer success or similar roles within a SaaS organization Genuine passion for creating a positive experience and bringing meaningful value to our customers. Team oriented individual who enjoys collaborating with others Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM Ability to review customer performance data and trigger customer outreach accordingly Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization. A passion for building business plans, and executing strategic initiatives with your customers Comfortable in a fast-paced technology company, start-up experience is a plus Proven ability to succeed in an ever evolving, metrics-driven environment Previous experience in a role directly managing customer success and onboarding customers into a new solution Strong self-initiative and proactive problem solving WORK ENVIRONMENT Monday through Friday Fast-paced environment with opportunities for growth and reward Company promotes work/life balance to achieve maximum performance professionally and personally COMPENSATION AND BENEFITS We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages: Position offers a Base Salary Medical, Dental, Vision, Life and 401(k) benefits are offered Flexible Time Off (FTO)

Full job record

Job ID378f9e3808baa0877882e85bb254826de11d4e21
Org ID72a357bb-a6bc-4e03-9425-d75958ba3992
Source IDf002facc-25a1-4e49-b8f5-6152c913651b
Board IDf002facc-25a1-4e49-b8f5-6152c913651b
Providerrippling
Provider Job Keye370b851-eeca-43cc-a0b0-f2ad87649709
TitleCustomer Success Specialist
Normalized Title—
Statusactive
Activeyes
Location TextChesterfield, MO, United States
DepartmentCustomer Success
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMO
CityChesterfield
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ats.rippling.com/linxup/jobs/e370b851-eeca-43cc-a0b0-f2ad87649709
Apply URLhttps://ats.rippling.com/linxup/jobs/e370b851-eeca-43cc-a0b0-f2ad87649709
First Seen At2026-05-29 07:16:29Z
Last Seen At2026-06-06 08:46:12Z
Last Checked At2026-06-06 08:46:12Z
Last Changed At2026-06-06 08:46:12Z
Inactive At—
Source Posted At2026-01-21 16:28:16Z
Source Updated At—
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Extensions
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"color:black;background-color:white;white-space:pre-wrap;\">ABOUT THE POSITIO</strong></b><span style=\"color:black;background-color:white;white-space:pre-wrap;\">N</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:black;white-space:pre-wrap;\">We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success team works with our most valued customers to engage them in using the licensed </span><span style=\"white-space:pre-wrap;\">Linxup</span><span style=\"color:black;white-space:pre-wrap;\">’s telematics software solutions in their day to day operations of their business. This role partners with our customer success, sales and product teams to deeply understand how each customer is using our solution today, engage and educate the customer by sharing best practices to expand their use, identify</span><span style=\"white-space:pre-wrap;\">&nbsp; </span><span style=\"color:black;white-space:pre-wrap;\">opportunities for new solutions, and ensure the customer understands the long term inherent value for our solution.</span><span style=\"white-space:pre-wrap;\">&nbsp; </span><span style=\"color:black;white-space:pre-wrap;\">Success is this role is measured through customer engagement, growth and retention, along with the referrals generated from your interactions.</span><span style=\"white-space:pre-wrap;\">&nbsp; </span><span style=\"color:black;white-space:pre-wrap;\">If you have the right mindset and skillset to be successful and execute the responsibilities for this role, we would love to hear from you!</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">ESSENTIAL FUNCTIONS – RESPONSIBILITIES:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">Deliver a positive </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Linxup</span><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\"> customer experience for our customers; owning the success of the customer journey through providing timely and appropriate resources and guidance the leads to high level of customer retention</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Work with clients to establish their personal goals with our solution, and purposely work with them to achieve their goals</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Manage expectations and deadlines with customers to keep them on track for a successful onboarding experience</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">Internal and External Advocate: Be our customer’s go-to person and navigate internal processes to provide the best outcome for the client and our market</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Build strong, consultative relationships with our customers, their fleet managers and business owners, to ensure they can confidently use the </span><span style=\"white-space:pre-wrap;\">Linxup</span><span style=\"color:black;white-space:pre-wrap;\"> platform</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Establish a high level of personal credibility and build strong relationships to improve customer satisfaction</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Monitor customer health, usage, and activity to assess risk and apply retention initiatives</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Establish a trusted/strategic advisor relationship with each assigned client</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Be comfortable interacting with the customers leveraging all manners of communication, including phone calls, email, social networks, and webinars</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Work cross functionally to identify cross sell opportunities that lead to new business results</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Proactively engage with customers to communicate new product features that bring value to their business needs</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Ask for and leverage client referrals, associations and networking to pass leads to our sales teams.</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Other various tasks and assignments not listed above may be expected in this role</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Other duties as assigned</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"white-space:pre-wrap;\">QUALIFICATIONS</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">Related Bachelor’s Degree preferred (Sales, Marketing, Business Administration etc.)</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">A 3+ year work history preferably in customer success or similar roles within a SaaS organization</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Genuine passion for creating a positive experience and bringing meaningful value to our customers.</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Team oriented individual who enjoys collaborating with others</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Ability to review customer performance data and trigger customer outreach accordingly</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization.</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">A passion for building business plans, and executing strategic initiatives with your customers</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Comfortable in a fast-paced technology company, start-up experience is a plus</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Proven ability to succeed in an ever evolving, metrics-driven environment</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Previous experience in a role directly managing customer success and onboarding customers into a new solution</span></li><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Strong self-initiative and proactive problem solving</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"white-space:pre-wrap;\">WORK ENVIRONMENT</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monday through Friday</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Fast-paced environment with opportunities for growth and reward</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Company promotes work/life balance to achieve maximum performance professionally and personally</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"white-space:pre-wrap;\">COMPENSATION AND BENEFITS</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;background-color:white;white-space:pre-wrap;\">We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Position offers a Base Salary</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Medical, Dental, Vision, Life and 401(k) benefits are offered</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Flexible Time Off (FTO)</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Do you want to be a key player at a fast-growing company? If you’re looking for an opportunity to challenge yourself, Linxup is the right place for you.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Linxup (formerly Agilis Systems) helps service companies, transportation organizations, and other fleet-based businesses track and protect the vehicles and equipment on which they rely. Using our software-as-a-service (SaaS) platform, customers can unlock a range of offerings: from simple track and trace features, to all the tools they need to improve fleet management, increase mobile worker productivity, protect drivers through coaching, and reduce operating costs. Our consumer-focused product—MOTO safety—gives new and aging drivers the freedom to be on the road, while providing their families peace of mind about their driving abilities and safe locations. Headquartered in St. Louis, MO, Linxup has offices and employees across the country, and enjoys status as a multi-year member of the St. Louis Business Journal’s Best Places to Work. As Agilis Systems, we have been named to the Inc. 5000 Most Successful Companies in America list four years in a row. Our people are the reason for our success. Our teams are empowered to cultivate greatness and are supported by Linxup to be intuitive, creative, and determined in all they do. Come join us.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p>"
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GET https://api.bluedoor.sh/job-postings/v1/jobs/378f9e3808baa0877882e85bb254826de11d4e21?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/72a357bb-a6bc-4e03-9425-d75958ba3992JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/f002facc-25a1-4e49-b8f5-6152c913651bJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/378f9e3808baa0877882e85bb254826de11d4e21/eventsJSON

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