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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><div data-pasted=\"true\"><p><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Job Summary:</span></strong></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Emerald Technologies has an exciting opportunity for a goal-oriented Program Manager (PM) to join the San Jose, CA team! The Program Manager is a strategic project management professional who supports customer projects. The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments involving smaller- to mid-size customers.</span></p><p><span style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>At Emerald Technologies, each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(0, 0, 0);\">Responsibilities of the Program Manager:</span></u></strong></span></p><ul type=\"disc\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'><strong>Relationship Management:</strong><ul type=\"circle\" style=\"color: initial; font-family: initial; font-size: initial;\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Understands Emerald offerings and directs the customer appropriately towards additional or alternative Emerald services.</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Works with site Lead PM to provide revenue forecasting by account.</li></ul></li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'><strong>Customer Experience &amp; Satisfaction:</strong><ul type=\"circle\" style=\"color: initial; font-family: initial; font-size: initial;\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Responsible for Customer Satisfaction (On-time Delivery, Quality, Communication)&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Provide verbal and written communication to customers to ensure expectations are met.&nbsp;</li></ul></li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'><strong>Tactical Business Execution:</strong><ul type=\"circle\" style=\"color: initial; font-family: initial; font-size: initial;\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Serve as the primary site liaison between the company and the customer to ensure customer requirements are met.&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Conduct team meetings, document issues, and proactively keep internal and external customers informed of status and overall status of the program.</li></ul></li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'><strong>Commercial/Contract Management:</strong><ul type=\"circle\" style=\"color: initial; font-family: initial; font-size: initial;\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers&#39; contract (On-Time delivery, A/R, E&amp;O material issues, PPV, credit, RMAs).&nbsp;</li></ul></li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(0, 0, 0);\">Benefits of the Job:</span></u></strong></span><span style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><ul><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Competitive medical, dental, and vision benefits &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Health Savings Account/Flexible Spending Account&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>401K and company matching with no vesting period&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>PTO for rest and relaxation &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Gym reimbursement (through Anthem)&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Employee Assistance Program&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>A safe and inclusive work environment with team and management support &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Employee training and development&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Community service and philanthropic initiatives &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Employee appreciation and events &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Career advancement opportunities &nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Employee Referral program </li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Employee discounts&nbsp;</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u><span style=\"color: rgb(0, 0, 0);\">Qualifications of the Program Manager:</span></u></strong></span></p><ul type=\"disc\"><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Bachelor&#39;s degree in business administration or related field preferred and/or 5 years relevant industry experience.</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>At least 2 years of related experience in relevant manufacturing industry.&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Knowledge of manufacturing, Engineering and Technical Services.</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Strong written and verbal communication skills.</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Prior experience driving customer account development.</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Prior experience in managing customer revenue growth and commercial management/execution.&nbsp;</li><li style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Proficient computer skills: MS Office (Excel, Word, and PowerPoint).<span style=\"color: rgb(0, 0, 0);\"><br>&nbsp;</span></li></ul><p><span style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power &amp; Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.&nbsp;</span></p><p><span style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'>At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.&nbsp;</span></p><p><span style='color: rgb(0, 0, 0); font-family: \"times new roman\", serif; font-size: 18px;'><em>Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</em></span></p></div></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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