Assistant Store Manager - Operation, Full Time, Rochester - West Elm

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    "ShortDescriptionStr": "Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.",
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    "ExternalDescriptionStr": "<div style=\"margin: 0px; padding: 0px;\"><p class=\"paragraph\" style=\"margin: 0in;\"><i><span>We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.</span></i></p><p class=\"MsoNormal\"><span><strong>&nbsp;</strong></span></p><p class=\"MsoNormal\"><span><strong>About the Team</strong></span></p><p class=\"MsoNormal\"><span>Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.</span></p><p class=\"MsoNormal\"><span>&nbsp;</span></p><p class=\"MsoNormal\"><span><strong>Overview of the Assistant Manager, OMNI Operations role</strong></span></p><p class=\"MsoNormal\"><span>You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.</span></p><p class=\"MsoNormal\"><span>&nbsp;</span></p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"nofollow\"><span><strong>Responsibilities</strong></span></a></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker’s racks as needed</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy</span></p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"nofollow\"><span><strong>&nbsp;</strong></span></a></p><p class=\"MsoNormal\"><span><strong>Criteria</strong></span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication, organization and leadership skills</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to independently lead self and others to achieve results</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!</span></p><p class=\"MsoNormal\"><span><strong>&nbsp;</strong></span></p><p class=\"MsoNormal\"><span><strong>Physical Requirements</strong></span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to be mobile on the sales floor for extended periods of time</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time associates are expected to have open availability to meet the needs of the business.</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span>Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).</p><p class=\"paragraph\" style=\"margin: 0in;\"><span>&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\"><strong>&nbsp;</strong></span></p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\"><strong>Benefits Just for You</strong></span></p><p class=\"paragraph\" style=\"margin: 0in;\">This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $22.00-$25.00 per hour.</p><p class=\"paragraph\" style=\"margin: 0in;\">&nbsp;</p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\">Depending on your position and your location, here are a few highlights of what you might be eligible for:&nbsp;</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A generous discount on all Williams-Sonoma, Inc. brands</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A 401(k) plan and other investment opportunities</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"eop\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A wellness program that supports your physical, financial and emotional health</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"eop\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid vacations and holidays (full-time)</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cross-brand and cross-functional career opportunities</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Online learning opportunities through brand specific resources and WSI University&nbsp;</span></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"MsoNoSpacing\"><i><span>WSI will not now or in the future commence an immigration case or \"sponsor\" an individual for this position (for example, H-1B or other employment-based immigration</span></i></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"MsoNoSpacing\"><i><span>This role is not eligible for relocation assistance.</span></i></p><p class=\"MsoNoSpacing\"><i><span>&nbsp;</span></i></p><p class=\"MsoNoSpacing\"><i><span>Williams-Sonoma, Inc. is an Equal Opportunity Employer.</span></i></p><p class=\"MsoNoSpacing\"><i><span>&nbsp;</span></i></p><p class=\"MsoNoSpacing\"><i><span><strong>San Francisco Locations:</strong></span></i></p><p class=\"paragraph\" style=\"margin: 0in 0in 0.0001pt;\"><i><span>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</span></i></p><p class=\"MsoNormal\">&nbsp;</p></div><div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\">&nbsp;</div></div>",
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    "CorporateDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Our Company<br/><br/> Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark &amp; Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.</td>\n  </tr>\n </tbody>\n</table>",
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