Assistant Vice President of Programs-Transitional

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    "description": "<p>The Assistant Vice President of Transitional Housing provides oversight, leadership, and strategic direction</p>\r\n\r\n<p>to multiple transitional housing programs serving adults and families experiencing homelessness. The AVP</p>\r\n\r\n<p>ensures program excellence, regulatory compliance, contract adherence, and operational efficiency in</p>\r\n\r\n<p>accordance with the (NYC Department of Homeless Services (DHS), or other city governing agencies.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>The AVP supports Program Directors in delivering high-quality services that promote client stabilization,</p>\r\n\r\n<p>housing placement, safety, and well-being. They are also responsible for staff development, program</p>\r\n\r\n<p>performance monitoring, budget oversight, interagency coordination, and continuous quality improvement</p>\r\n\r\n<p>across the transitional housing portfolio.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>ESSENTIAL FUNCTIONS AND KEY ACCOUNTABILITIES</strong></p>\r\n\r\n<ul>\r\n\t<li>Provide supervision to Program Directors across multiple transitional housing facilities.</li>\r\n\t<li>Ensure all programs operate in full compliance with DHS requirements, including Critical Incident reporting, CARES documentation standards, and facility audit readiness.</li>\r\n\t<li>Oversee implementation of service models that support housing placement, crisis intervention, service planning, and participant engagement.</li>\r\n\t<li>Maintain adherence to all DHS, HRA, OTDA, HPD, and HUD regulatory policies, standards, and operating protocols.</li>\r\n\t<li>Lead internal quality improvement efforts, including auditing program data, monitoring key performance indicators (KPIs), and implementing corrective action plans.</li>\r\n\t<li>Ensure accurate and timely data entry in all required systems (e.g., CARES, PACT, AWARDS, CAIRS, HMIS, Salesforce).</li>\r\n\t<li>Provide coaching, training, evaluation, and performance oversight to Program Directors.</li>\r\n\t<li>Support Directors in managing diverse, multidisciplinary teams, including social services, operations, case management, and security staff.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>OTHER FUNCTIONS:</p>\r\n\r\n<ul>\r\n\t<li>Promote a supportive workforce culture that reflects organizational values.</li>\r\n\t<li>Collaborate with the Finance and Executive Leadership to monitor program budgets, control expenses, and ensure contract deliverables are met.</li>\r\n\t<li>Support planning and roll-out of new programs, expansions, or facility transitions.</li>\r\n\t<li>Facilitate case conferences, provide guidance to Program Directors on complex client issues, and participate in crisis response situations as needed.</li>\r\n\t<li>Ensure all service delivery activities uphold participant rights, safety, and dignity.</li>\r\n\t<li>Represent the organization at DHS provider meetings, interagency working groups, community forums, coalitions, and audits.</li>\r\n\t<li>Build and maintain professional relationships with DHS, HRA, HPD, law enforcement, hospitals, shelters, community-based organizations, and other partners.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>​​​​​​​​​​​​​​​​​​​​​</strong></p>\r\n",
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