Banquet Captain

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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><h1 id=\"isPasted\">Position summary</h1><p>Responsible for the coordination of setting up, serving and breaking down all banquet facilities. You will be responsible for the maintenance and organization of all facilities and equipment.&nbsp;</p><h1>Essential functions</h1><ul><li>Oversee catered, social and corporate events.</li><li>Attend BEO meetings to ensure all details are noted.</li><li>Assign specific tasks to staff servers to ensure specific objectives are met for day to day operations.</li><li>Ensure that safety and sanitation codes are followed.</li><li>Assist in training staff to recognize improper guest behavior.&nbsp;</li><li>Assist in training staff proper etiquette and skills necessary&nbsp;to accomplish their job duties</li><li>Coordinate culinary staff to get details of the menu, food preparation activities, and service standards.&nbsp;</li><li>Participate in pre-shift event overview to ensure event details are communicated.</li><li>Examine the cleanliness of the venue, such as the condition of the bathrooms, prior to a function.</li><li>Ensure all elements of event space are ready before guests arrive, including the dining tables, bar, food, and beverages.&nbsp;</li><li>Interact with meeting contact before and after event to respond to any special requests or last-minute adjustments.&nbsp;</li><li>Monitor the activities of workers and guests and respond to questions, complaints, or comments that may arise.</li><li>Ensure that charges incurred during event such as any consumables are relayed and entered into Delphi and HMS</li><li>Collecting payment for additional costs may be necessary.&nbsp;</li><li>Supervise cleanup, inventory, storage of supplies and equipment.</li><li>Ensure overall guest satisfaction.</li><li>Perform other related duties incidental to the work described herein.&nbsp;</li><li>Be sure to perform, execute, as well as adjust to other duties as assigned.&nbsp;</li></ul><h1>Qualifications and education requirements</h1><ul type=\"disc\"><li>High school or equivalent education preferred.</li><li>Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette.</li><li>Ability to understand and apply basic math skills to configure room set up and appropriate guest set up.</li><li>Excellent communication skills to communicate to guests and team members in high stress situations during banquet service.</li></ul><h1>Physical requirements</h1><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><ul type=\"disc\"><li>Constant standing and walking throughout shift&nbsp;</li><li>Constant lifting and carrying up to 20 lbs&nbsp;</li><li>Occasional kneeling, pushing, pulling, lifting&nbsp;</li></ul><h1>Other requirements</h1><ul type=\"disc\"><li>Excellent communication and organizational skills.</li><li>Ability to read, write and comprehend verbal and written instructions in English.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible and reliable.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Ability to work cohesively with fellow colleagues as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Grooming: &nbsp;All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.</li></ul><h1>Additional Notes</h1><p>Equal Employment Opportunity. &nbsp;Hotel Madison is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran&rsquo;s status, disability, sexual orientation, gender identity, or gender expression. &nbsp;Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.</p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&nbsp;</p></div></div></div></div></div>\n",
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