Assistant Manager - Alpharetta

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      "postalCode": "30022",
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    "datePosted": "2026-05-13",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Assistant Manager</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Employment Type:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Full-Time</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Availability: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assistant Managers work a mix of daytime, evening, and weekend shifts. Weekends are our busiest times and are requi<span style=\"font-family: arial, helvetica, sans-serif\">red.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Compensation:</span> $28.00 per hour</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Location:</span>  7121 North Point Parkway Alpharetta, Georgia 30022</span></li>\n</ul>\n<p><br><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Welcome to Lava Island!</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lava Island is a high-energy indoor play oasis filled with trampolines, slides, foam pits, obstacle courses, and nonstop birthday parties. It’s a fast-paced environment where families come to make memories—and where strong leaders set the tone for safety, hospitality, and teamwork.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As an </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Assistant Manager</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, you’ll guide your team through fast-paced days, high guest expectations, and the kind of moments that make this place feel unforgettable.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Why You’ll Love Working Here</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead a team that brings energy, joy, and hospitality to life</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Set the tone for culture, accountability, and guest experience</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Be trusted as the on-duty manager for a thriving, fast-paced business</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Grow your leadership toolkit through real responsibility and coaching</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Clear advancement into higher leadership roles</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Competitive pay, health benefits (medical, dental, vision), and employee discounts</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">What You’ll Do</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As an </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Assistant Manager</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, you’ll oversee daily operations and lead the team on shift—focusing on safety, hospitality, and teamwork. You may specialize in one area (Cafe or Parties), but you support the whole facility as the on-site leader, working closely with the General Manager and Operations Manager to keep the park running smoothly.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Your responsibilities may include:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead People</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coach, train, and motivate team members during your shift</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hold the team accountable to performance expectations and hospitality standards</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Foster a positive, safe, guest-focused culture</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Run Operations</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as the Manager on Duty (MOD), often the primary leader on-site</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee all guest-facing and behind-the-scenes areas during your shift</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure safety, cleanliness, and operational flow across the park</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Respond quickly to guest concerns and resolve issues with empathy</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work collaboratively with the Operations Manager and General Manager on expectations and issue escalation</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Drive Results</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Monitor team productivity and guest satisfaction</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Execute daily checklists, performance benchmarks, and guest experience standards</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support food service efficiency, throughput, and accuracy</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assist with parties, events, and projects assigned by the General Manager</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">This role is active and hands-on, with a lot of movement and a wide variety of responsibilities.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Success in this role looks like leading with confidence, staying composed under pressure, and helping the team deliver a great day for families.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Who Thrives Here</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We’re intentional about the leaders we build. </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Assistant Managers</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> at Lava Island are:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A people-first leader with hospitality or guest facing experience</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Confident supervising a team of 15+ in a fast-paced environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A strong communicator who leads by example</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Organized, steady under pressure, and adaptable</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hands-on—willing to jump in wherever the team needs support</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Focused on safety, service quality, and guest satisfaction</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Growth-minded, reliable, and team-oriented</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We’re looking for leaders who care about their work, their team, and the families they serve.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">Your Growth Path</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Assistant Manager</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> is the starting point on our park leadership team. Growth happens when you consistently show strong performance, leadership presence, and the ability to lead a team. As you build confidence and skill, you may grow into an Operations Manager and General Manager role.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt; font-weight: bold\">What You’ll Need </span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Age 18 or older</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">High school diploma or equivalent</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">ServSafe Manager Certification, or ability to complete within 30 days</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in a guest facing hospitality leadership role</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to lead large teams respectfully and confidently</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Reliable, professional presence during high-volume shifts</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Background check and drug screen</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to stand for long periods and lift up to 50 lbs</span></li>\n<li><span style=\"color: rgb(14, 14, 14); font-family: Arial, sans-serif; font-size: 10pt\">Must be available evenings, weekends, and holidays</span></li>\n</ul>",
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