Case Manager

{
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  "source_hash": "0e4a98c0aec62c4dd9ed1d0ab2897173d38b32828895d11527f441433984fd2a",
  "last_changed_at": "2026-05-29T06:58:03.824Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Remote (US)",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": 75000,
  "salary_min": 60000,
  "inferred_at": "2026-06-06T07:56:35.467Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Remote (US)",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "What you'll do:",
      "content": "\n<li>Monitor case progress, track down requirements and provide ongoing status updates, escalating as needed</li>\n<li>Review application information, including medical history, identify issues that could present a problem and proactively secure information to expedite the process – if necessary, researching and presenting alternative solutions</li>\n<li>Aid agents in the underwriting process and be on the front lines of agent communication</li>\n<li>Negotiate offers and requirements with carriers to reduce friction and ensure a good client experience</li>\n<li>Use independent judgment related to the next action necessary and leverage appropriate escalation and “asks” of both advisors and carriers</li>\n<li>Continuously look for ways to expedite and improve our processes and services</li>\n<li>Maintain positive relationships with agents, underwriters, and the internal team</li>\n"
    },
    {
      "text": "About you:",
      "content": "\n<li>Strong written and verbal communication skills</li>\n<li>Life insurance case management at a brokerge firm is required</li>\n<li>Track record of successes in a fast-paced, customer service environment</li>\n<li>Excellent relationship building and negotiating skills, with the ability to influence a situation to achieve the best client outcome</li>\n<li>Superior problem-solver, who thinks outside of the box, not afraid to dig deeper to get the best client outcome</li>\n<li>Ability to quickly learn and master our internal and carrier software programs</li>\n<li>Experience with an agency management system</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1675885915468,
  "updatedAt": null,
  "categories": {
    "team": "Insurance",
    "location": "Remote (US)",
    "commitment": "Full Time",
    "allLocations": [
      "Remote (US)"
    ]
  },
  "salaryRange": {
    "max": 75000,
    "min": 60000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "remote"
}