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HomeCompanies8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001Operations Manager

Operations Manager

8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001 · Fort Wayne, IN, US, Fort Wayne, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001
TitleOperations Manager
Normalized title-
Department / team-
LocationFort Wayne, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-11-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Wayne.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001
Source48c114ec-684f-452c-905f-4f9a7806ea7e
ATS providerADP Workforce Now Recruiting

Description

Operations Manager Job Description FSLA: Exempt Reports to: General Manager Job Description At PAH Management, an Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: Provide leadership and oversight of hotel 0perations. Ensure Safety Compliance in all areas Oversee Hotels reservations operations Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training according to PAH Management Standards. Assist in creating a positive team-oriented environment which focuses on the guest, through associate development and motivation. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that associates are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other associates. Each month forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast. Perform any other duties as requested by the Regional Director of Operations, General Manager. Ensure that all associates receive fair and equitable treatment according to PAH S.O.P.'s. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically regarding security and monthly safe audits are followed and occur. Basic Qualifications At least 3-5 years’ progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 to 4 years of related experience; or a 2-year college degree and at least 3 to 4 years of related experience. Preferred Qualifications Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with PAH Management’s Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Physical Requirements: Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. PAH Management is a fast-growing unique company hospitality industry. We take pride in creating memorable experiences for our associates, guests, ownership and our communities. We care for people so they can be their best! Care is in the heart of what we do. To learn more visit us at http://www.pahmanagment.com . PAH Management is proud to be an Equal Opportunity Employer (M/F/D/V)

Full job record

Job ID3708f77d5eef55fa50907b5dd20bd636c911faea
Org ID1ce2db6c-e7e4-4129-b7c0-6072edeff5ee
Source ID48c114ec-684f-452c-905f-4f9a7806ea7e
Board ID48c114ec-684f-452c-905f-4f9a7806ea7e
Provideradp_workforcenow
Provider Job Key526321
TitleOperations Manager
Normalized Title
Statusactive
Activeyes
Location TextFort Wayne, IN, US, Fort Wayne, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityFort Wayne
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8f42992a-dce4-4622-b9ff-ba8ef7dad65e&ccId=19000101_000001&lang=en_US&type=JS&jobId=526321&jwId=9201054718704_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8f42992a-dce4-4622-b9ff-ba8ef7dad65e&ccId=19000101_000001&lang=en_US&type=JS&jobId=526321&jwId=9201054718704_1
First Seen At2026-05-31 18:30:20Z
Last Seen At2026-06-06 12:59:44Z
Last Checked At2026-06-06 12:59:44Z
Last Changed At2026-06-06 12:59:44Z
Inactive At
Source Posted At2024-11-12 16:05:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8f42992a-dce4-4622-b9ff-ba8ef7dad65e|19000101_000001/date=2026-06-06/2026-06-06T12-59-42-749Z-ced53edfce2f228f1dacb5ff89a870dca0f57b57a0412d69094bf972406193fb.json
Event Fields
{
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  "source_hash": "cae5bcf28398d17004000cc11e2abb4b5a59198c1a76ce261c50df442e2e9472",
  "last_changed_at": "2026-06-06T12:59:44.870Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Fort Wayne, IN, US, Fort Wayne, IN",
    "city": "Fort Wayne",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:59:44.868Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Fort Wayne, IN, US, Fort Wayne, IN",
      "city": "Fort Wayne",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "postDate": "2024-11-12T11:05:00.000-05:00",
    "workLevelCode": {
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align=\"left\" class=\"fr-fil fr-dii\"></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Cambria\",serif;background:white;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><strong><span style='font-size:19px;font-family:\"Cambria\",serif;color:black;background:white;'>Operations Manager Job Description</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><strong><span style='font-size:16px;font-family:\"Cambria\",serif;color:black;background:white;'>FSLA: Exempt</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><strong><span style='font-size:16px;font-family:\"Cambria\",serif;color:black;background:white;'>Reports to: General Manager</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-4.3pt;'><strong><span style='font-size:16px;font-family:\"Cambria\",serif;background:white;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">Job Description</span></strong><br>At PAH Management, an Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction while maintaining the integrity of the hotel.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style=\"color:black;\">Responsibilities will include but not be limited to:</span></u></strong></p><ul style=\"list-style-type: undefined margin-left: 0.25in;\"><li><span style=\"font-family:Calibri;color:black;\">Provide leadership and oversight of hotel 0perations.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure Safety Compliance in all areas</span></li><li><span style=\"font-family:Calibri;color:black;\">Oversee Hotels reservations operations</span></li><li><span style=\"font-family:Calibri;color:black;\">Participate in required M.O.D. coverage as scheduled.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure that training in service standards is taking place in each department using the steps to effective training according to PAH Management Standards.</span></li><li><span style=\"font-family:Calibri;color:black;\">Assist in creating a positive team-oriented environment which focuses on the guest, through associate development and motivation.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure complete processing of invoices daily by using the A/P process.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure that associates are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other associates.</span></li><li><span style=\"font-family:Calibri;color:black;\">Each month forecast the hotel&#39;s financial position by estimating revenues and line-by-line expenses. &nbsp; Analyze previous and projected data to generate an accurate Reforecast.</span></li><li><span style=\"font-family:Calibri;color:black;\">Perform any other duties as requested by the Regional Director of Operations, General Manager.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure that all associates receive fair and equitable treatment according to PAH S.O.P.&#39;s.</span></li><li><span style=\"font-family:Calibri;color:black;\">Be in the public areas during peak times, greeting guests and offering assistance as needed.</span></li><li><span style=\"font-family:Calibri;color:black;\">Ensure procedures for handling of the hotel safe specifically regarding security and monthly safe audits are followed and occur.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">Basic Qualifications&nbsp;</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">At least 3-5 years&rsquo; progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 to 4 years of related experience; or a 2-year college degree and at least 3 to 4 years of related experience.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">Preferred Qualifications</span></strong></p><ul style=\"list-style-type: undefined margin-left: 0.25in;\"><li><span style=\"font-family:Calibri;\">Maintain a warm and friendly demeanor at all times.&nbsp;</span></li><li><span style=\"font-family:Calibri;\">Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous and service oriented manner.</span></li><li><span style=\"font-family:Calibri;\">Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.</span></li><li><span style=\"font-family:Calibri;\">Must be able to multitask and prioritize departmental functions to meet deadlines.</span></li><li><span style=\"font-family:Calibri;\">Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.</span></li><li><span style=\"font-family:Calibri;\">Maintain regular attendance in compliance with PAH Management&rsquo;s Standards, as required by scheduling, which will vary according to the needs of the hotel.</span></li><li><span style=\"font-family:Calibri;\">Maintain high standards of personal appearance and grooming, which include wearing nametags.</span></li><li><span style=\"font-family:Calibri;\">Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</span></li><li><span style=\"font-family:Calibri;\">Must be able to maintain confidentiality of information.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">Physical Requirements:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">&nbsp;</span></strong></p><ul style=\"list-style-type: undefined margin-left: 0.25in;\"><li><span style=\"font-family:Calibri;color:black;\">Long hours sometimes required.</span></li><li><span style=\"font-family:Calibri;color:black;\">Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.</span></li><li><span style=\"font-family:Calibri;color:black;\">Must have valid driver&#39;s license for the applicable state.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"background:white;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;background:white;\">PAH Management is a fast-growing unique company hospitality industry. We take pride in creating memorable experiences for our associates, guests, ownership and our communities.</span>&nbsp; <span style=\"color:black;\">We care for people so they can be their best! Care is in the heart of what we do. &nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">To learn more visit us at&nbsp;</span><a href=\"http://www.pahmanagment.com\" target=\"_blank\">http://www.pahmanagment.com</a><span style=\"color:black;\">.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em>PAH Management is proud to be an Equal Opportunity Employer (M/F/D/V)</em></p></div></div>\n",
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