Embedded Patient Engagement Specialist (Munster, IN)

About Profound Research Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship. Our Mission: Improving Lives by Providing Advanced Therapeutic Options Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research Our Values: Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered. Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues. Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards. Why This Role Exists At Profound Research, patient engagement is central to delivering high-quality clinical trials and expanding access to advanced therapeutic options. The Embedded Patient Engagement Specialist owns an onsite recruitment and patient engagement presence that accelerates enrollment and improves the patient experience. This role drives full-cycle patient recruitment – from working inbound leads and physician referrals, through EMR and chart review, phone pre-screening and visit scheduling, to helping patients navigate the screening process and supporting show rates through randomization. Building strong relationships with physicians and site staff and partnering closely with Clinical Research Coordinators (CRCs), the Embedded Patient Engagement Specialist helps remove barriers to participation, strengthen referral pipelines, and support timely, high-quality trial execution. This position is embedded in a clinical trial site, may support additional sites as needed, and reports to an offsite Manager, Patient Recruitment. What You’ll Do Serve as the on-site face of Profound Research, building relationships with investigators and site staff and maintaining a consistent on-site presence to keep recruitment aligned with study goals Physical Requirements & Work Environment This role is performed on-site at a clinical or office facility and requires prolonged periods of sitting, standing, or walking throughout the work environment

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