Home › Companies › E39de223 69ae 4bde 99d7 1409e15ba09b 19000101 000001 › Customer Service Representative
Customer Service Representative
E39de223 69ae 4bde 99d7 1409e15ba09b 19000101 000001 · Richmond Hill, GA, US, Richmond Hill, GA · Active · $19–$20 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | E39de223 69ae 4bde 99d7 1409e15ba09b 19000101 000001 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Richmond Hill, GA, United States |
| Work model | - |
| Employment type | - |
| Salary | $19–$20 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-22 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E39de223 69ae 4bde 99d7 1409e15ba09b 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Richmond Hill. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E39de223 69ae 4bde 99d7 1409e15ba09b 19000101 000001 |
| Source | 9eee7ab7-3a09-425f-b550-bb8523bf5489 |
| ATS provider | ADP Workforce Now Recruiting |
Description
The Customer Service Representative (CSR) serves as the primary point of contact between our customer s and the warehouse. This role is responsible for ensuring orders are processed accurately and efficiently, billing and invoicing are handled correctly, and customer s receive clear, timely communication. The CSR works closely with operations, transportation, and other teams to deliver a smooth end-to-end customer experience. Essential Functions Customer Interaction & Communication Respond promptly and professionally to customer inquiries by phone or email. Provide proactive updates on order status, shipment activity, and issue resolution. Act as the internal advocate for the customer , ensuring their needs are communicated and met. Order Processing & Documentation Accurately enter and process customer orders into the Warehouse Management System (WMS). Generate and review all related paperwork for customer orders, ensuring compliance with customer requirements and special instructions. Coordinate with Transportation and Operations to schedule and expedite shipments as needed. Keep and verify records of all incoming and outgoing shipments, maintaining complete and accurate documentation. Billing & Invoicing Verify accuracy of computer-generated invoices and ensure proper billing of customer accounts. Review supporting documentation to confirm charges align with service s provided. Partner with accounting and operations teams to resolve discrepancies quickly and professionally. Maintain organized billing records for customer reference and internal audits. Qualifications Previous customer service experience in a logistics, distribution, or warehouse environment preferred. Strong organizational skills with the ability to manage multiple priorities under time pressure. Effective written and verbal communication skills. Proficiency with Microsoft Office Suite, WMS/TMS systems, and customer portals a plus. Detail-oriented with a focus on accuracy and timeliness. The anticipated rate for this position is between $19.00 to $20.00 per hour . In addition to competitive pay, Port Jersey Logistics Network offers a robust benefits package including health, dental, and vision coverage, a 401(k) retirement plan, and paid time off.
Port Jersey Logistics Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Full job record
| Job ID | 36d714bd2df22caf11dfbcde6cbd8876350e24b8 |
| Org ID | 1c2243fb-e944-47a9-8ff9-53c375f027f6 |
| Source ID | 9eee7ab7-3a09-425f-b550-bb8523bf5489 |
| Board ID | 9eee7ab7-3a09-425f-b550-bb8523bf5489 |
| Provider | adp_workforcenow |
| Provider Job Key | 580589 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Richmond Hill, GA, US, Richmond Hill, GA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | Richmond Hill |
| Salary Raw | 19.00 To 20.00 (USD) Annually |
| Salary Min | 19 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e39de223-69ae-4bde-99d7-1409e15ba09b&ccId=19000101_000001&lang=en_US&type=JS&jobId=580589&jwId=9206176948710_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e39de223-69ae-4bde-99d7-1409e15ba09b&ccId=19000101_000001&lang=en_US&type=JS&jobId=580589&jwId=9206176948710_1 |
| First Seen At | 2026-05-31 18:46:13Z |
| Last Seen At | 2026-06-06 12:15:26Z |
| Last Checked At | 2026-06-06 12:15:26Z |
| Last Changed At | 2026-06-06 12:15:26Z |
| Inactive At | — |
| Source Posted At | 2026-05-22 19:04:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e39de223-69ae-4bde-99d7-1409e15ba09b|19000101_000001/date=2026-06-06/2026-06-06T12-15-25-693Z-a704484a4221f59d2ab1f43ca74ff24db0d9af4bcd85e28a7096c8a47b2ec37c.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\" data-pasted=\"true\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'>The </span><span style='border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; font-size: 18px; font-family: \"times new roman\", serif;'>Customer</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'> </span><span style='border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; font-size: 18px; font-family: \"times new roman\", serif;'>Service</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'> Representative (CSR) serves as the primary point of contact between our </span><span style='border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; font-size: 18px; font-family: \"times new roman\", serif;'>customer</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>s and the warehouse. This role is responsible for ensuring orders are processed accurately and efficiently, billing and invoicing are handled correctly, and </span><span style='border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; font-size: 18px; font-family: \"times new roman\", serif;'>customer</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'>s receive clear, timely communication. The CSR works closely with operations, transportation, and other teams to deliver a smooth end-to-end </span><span style='border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; font-size: 18px; font-family: \"times new roman\", serif;'>customer</span><span style='font-size: 18px; font-family: \"times new roman\", serif;'> experience.</span></div><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Essential Functions</strong></span></div><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong><span style=\"border: 0px;margin: 0px;padding: 0px;vertical-align: baseline;color: inherit;\">Customer</span> Interaction & Communication</strong></span></div><ul style='color: rgb(36, 36, 36);font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif;font-size: 15px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Respond promptly and professionally to <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> inquiries by phone or email.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Provide proactive updates on order status, shipment activity, and issue resolution.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Act as the internal advocate for the <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span>, ensuring their needs are communicated and met.</li></ul><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Order Processing & Documentation</strong></span></div><ul style='color: rgb(36, 36, 36);font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif;font-size: 15px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Accurately enter and process <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> orders into the Warehouse Management System (WMS).</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Generate and review all related paperwork for <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> orders, ensuring compliance with <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> requirements and special instructions.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Coordinate with Transportation and Operations to schedule and expedite shipments as needed.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Keep and verify records of all incoming and outgoing shipments, maintaining complete and accurate documentation.</li></ul><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Billing & Invoicing</strong></span></div><ul style='color: rgb(36, 36, 36);font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif;font-size: 15px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Verify accuracy of computer-generated invoices and ensure proper billing of <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> accounts.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Review supporting documentation to confirm charges align with <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">service</span>s provided.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Partner with accounting and operations teams to resolve discrepancies quickly and professionally.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Maintain organized billing records for <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> reference and internal audits.</li></ul><div style=\"border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;margin: 1em 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);\"><span style='font-size: 18px; font-family: \"times new roman\", serif;'><strong>Qualifications</strong></span></div><ul style='color: rgb(36, 36, 36);font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif;font-size: 15px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Previous <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">service</span> experience in a logistics, distribution, or warehouse environment preferred.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Strong organizational skills with the ability to manage multiple priorities under time pressure.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Effective written and verbal communication skills.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Proficiency with Microsoft Office Suite, WMS/TMS systems, and <span style=\"border: 0px; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">customer</span> portals a plus.</li><li style='color: black; font-size: 18px; font-family: \"times new roman\", serif;'>Detail-oriented with a focus on accuracy and timeliness.</li></ul><div style='border: 0px;font-style: normal;font-weight: 400;font-size:16px;line-height: inherit;font-family: \"Aptos Display\", \"Aptos Display_EmbeddedFont\", \"Aptos Display_MSFontService\", \"Calibri Light\", \"Helvetica Light\", sans-serif;margin: 0px;padding: 0px;vertical-align: baseline;color: black;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><span data-olk-copy-source=\"MessageBody\" style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 18px; line-height: inherit; font-family: \"times new roman\", serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(36, 36, 36); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\">The anticipated rate for this position is between <strong>$19.00 to $20.00 per hour</strong>.</span><span style='color: rgb(36, 36, 36); font-family: \"times new roman\", serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'> In addition to competitive pay, Port Jersey Logistics Network offers a robust benefits package including health, dental, and vision coverage, a 401(k) retirement plan, and paid time off.</span></div><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p><span style='color: rgb(36, 36, 36); font-family: \"times new roman\", serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'><span style=\"color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">Port Jersey Logistics Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/36d714bd2df22caf11dfbcde6cbd8876350e24b8?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/1c2243fb-e944-47a9-8ff9-53c375f027f6JSONGET https://api.bluedoor.sh/job-postings/v1/sources/9eee7ab7-3a09-425f-b550-bb8523bf5489JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/36d714bd2df22caf11dfbcde6cbd8876350e24b8/eventsJSON