External Communications Manager

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    "ExternalDescriptionStr": "<p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\"><strong>External Communications Manager</strong></span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\"><strong>Location: </strong>5000 Kansas Avenue Kansas City, KS 66106</span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\"><strong>Department: </strong>Communications &amp; Events</span></p><p><span lang=\"EN\" style=\"font-size: 12pt; line-height: 115%;\"><strong>Make us your BEST Choice!&nbsp;</strong></span></p><p style=\"line-height: 12pt;\">&nbsp;</p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>Position Summary</strong></span></p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Associated Wholesale Grocers (AWG) is seeking a strategic, operationally minded communications professional to support external communications and member engagement programs. This role is responsible for executing communications strategies that support AWG’s business objectives, strengthen relationships with member retailers and vendors, and promote consistent messaging across communication channels and regions.&nbsp;</span></p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">The External Communications Manager serves as a central communications partner across the organization’s nine divisions, leading integrated messaging efforts that support AWG’s corporate priorities, strengthen relationships with member retailers and vendors, and ensure consistency across our regions and communication channels.</span></p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">This role requires a highly collaborative communications professional with excellent writing, planning and project management skills, crisis communications expertise, media relations experience, and the ability to manage complex, high-volume communications programs across a decentralized organization.</span></p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">The ideal candidate is strategic but highly execution-oriented; skilled at building trust and influence across teams; organized and process-minded; adept at balancing centralized communications standards with regional flexibility; and passionate about clear, audience-centered communications that drive engagement and business impact.</span></p><p style=\"line-height: 12pt;\">&nbsp;</p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>Core Responsibilities</strong></span></p><ol style=\"padding-left: 48px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>External Communications &amp; Reputation Management</strong></span></p></li></ol><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Support and execute AWG’s external communications strategy, including media relations, corporate storytelling, executive visibility, reputation management, and crisis communications.&nbsp;</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Develop integrated communications plans that align messaging, stakeholder engagement, media outreach, and digital communications around key business priorities and organizational initiatives.&nbsp;</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Partner with leadership to provide recommendations on external communications risks and opportunities, helping guide organizational response strategies during issues or crisis situations.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Draft, edit, and distribute vendor communications and external stakeholder messaging that support organizational initiatives, programs, events, partnerships, and business priorities while ensuring consistency of messaging and brand standards.&nbsp;</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Lead the development, writing, and distribution of press releases and maintain an updated media list.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Manage the organization’s media monitoring and social listening platforms, including oversight of alerts, escalation workflows, stakeholder notifications, and trend analysis.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Provide regular communications insights and reporting for executive leadership, including analysis of media coverage, engagement trends, reputational risks, and communications performance.</span></p></li></ul><p style=\"line-height: 12pt;\">&nbsp;</p><ol start=\"2\" style=\"padding-left: 48px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>Member Communications &amp; Engagement</strong></span></p></li></ol><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Manage and evolve AWG’s member communications strategy and governance model, ensuring member-facing communications are clear, coordinated, timely, and aligned with organizational priorities.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Oversee high-volume recurring communications programs, including weekly member digests, promotional and deal communications, surveys and engagement campaigns, and awards and recognition communications.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Partner closely with corporate departments, division leadership, and operational teams to improve communication effectiveness, streamline workflows, and ensure consistency across all member communications.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Establish and maintain communications standards, editorial processes, approval workflows, and channel governance practices for member-facing communications.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Monitor engagement and performance metrics to continuously optimize communications effectiveness and member experience.</span></p></li></ul><p style=\"line-height: 12pt;\">&nbsp;</p><ol start=\"3\" style=\"padding-left: 48px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>Digital Channels &amp; Content Strategy</strong></span></p></li></ol><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Oversee strategy, content governance, and performance for AWG’s external communications channels, including corporate website, social media channels, and external video content.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Collaborate with internal stakeholders to ensure digital communications support organizational priorities, campaigns, events, and member engagement efforts.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Use analytics and audience insights to guide content strategy, channel optimization, and communications planning.</span></p></li></ul><p style=\"line-height: 12pt;\">&nbsp;</p><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\"><strong>Qualifications</strong></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">8+ years of progressive experience in corporate communications, public relations, media relations, or integrated communications.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Demonstrated experience leading external communications and reputation management programs in a complex organization.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Strong crisis communications and issues management experience.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Experience developing strategic communications plans tied to business objectives and measurable outcomes.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Exceptional writing, messaging, editing, and storytelling skills across multiple communications formats and audiences.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Experience managing digital communications channels, social media strategy, and communications analytics.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Ability to manage multiple stakeholders, competing priorities, and fast-moving communications needs with sound judgment and professionalism.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Experience working across decentralized or multi-location organizations strongly preferred.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Familiarity with media monitoring, social listening, and communications platforms such as Meltwater strongly preferred.</span></p></li><li><p style=\"line-height: 12pt;\"><span style=\"font-size: 12pt;\">Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.</span></p></li></ul><p style=\"line-height: 12pt;\">&nbsp;</p><p style=\"line-height: 106%; margin-bottom: 8pt;\"><span style=\"color: rgb(34, 34, 34);\"><span style=\"font-size: 12pt; line-height: 106%;\">Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and 3,500 locations throughout 33 states from 9 wholesale division support centers. Consolidated sales for AWG in 2025 were $12.2 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.awginc.com/\"><span style=\"color: blue;\"><span lang=\"EN-US\" style=\"font-size: 12pt; line-height: 106%;\">AWGinc.com</span></span></a><span style=\"color: rgb(34, 34, 34);\"><span style=\"font-size: 12pt; line-height: 106%;\">.</span></span></p><p style=\"background-color: white; line-height: 142%; margin: 12pt 0in;\"><span style=\"color: black;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 142%;\"><strong>Benefits:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Medical, Dental, &amp; Vision Insurance</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Health Savings Account</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Dependent Care Flexible Spending Account</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Paid Vacation, Holiday, and Sick Time</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">401(k) with 4% match along with 3 other contributions</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Tuition Reimbursement</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Basic &amp; Supplemental Life and AD&amp;D</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Employee Assistance Program</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Short-Term and Long-Term Disability&nbsp;</span></p></li><li><p style=\"line-height: 107%;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Wellness Program</span></p></li><li><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">Yearly Holiday Bonus</span></p></li></ul><p>&nbsp;</p>",
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