Home › Companies › Hcwx Fa Us2 Oraclecloud Com CX 3001 › Customer Service Representative
Customer Service Representative
Hcwx Fa Us2 Oraclecloud Com CX 3001 · St. Louis, MO, United States; Carboline Headquarters, Saint Louis, MO, US · Active · $8 / day · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcwx Fa Us2 Oraclecloud Com CX 3001 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | Sales Support / Customer Service |
| Location | St. Louis, MO, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $8 / day |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcwx Fa Us2 Oraclecloud Com CX 3001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in St. Louis. | Open |
| Department jobs | Active postings in Sales Support / Customer Service. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcwx Fa Us2 Oraclecloud Com CX 3001 |
| Source | 153df693-15c8-4f20-9bac-e7c30585038a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Title: Customer Service Representative
Location: St. Louis, MO
Summary:
Carboline is looking for a Customer Service Representative to be the driving force behind a seamless customer experience! In this role, you’ll take ownership of the full order lifecycle—from order entry through production coordination, shipment, and billing—ensuring accuracy, efficiency, and exceptional service every step of the way.
Minimum Requirements:
High School diploma or equivalent Minimum of 1 year of customer service experience
Physical Requirements:
This role is primarily desk-based and involves extended computer use (up to 8 hours per day).
No significant physical exertion, lifting, or unusual environmental conditions are required.
Essential Functions:
Accurately enter and manage customer orders from multiple channels, ensuring correct pricing, product details, and shipping terms. Coordinate production, scheduling, and shipments; partner with expediting teams to prioritize and meet delivery timelines. Monitor order progress and proactively communicate updates or changes to customers and sales teams. Collaborate with production and internal teams to resolve issues and meet customer expectations. Support inventory planning by recommending stock adjustments based on sales direction. Ensure compliance with company policies related to pricing, credits, freight, commissions, and quality standards. Process returns (RGAs) and credit memos efficiently and accurately. Maintain strong product and systems knowledge. Champion safety, quality, and continuous improvement initiatives.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
“In order to be the best, we must hire the best.”
Full job record
| Job ID | 368f6df68b4518dc9c365e077686a8b6ae821613 |
| Org ID | c332dcab-4150-47d7-aa71-9bb15bc9a527 |
| Source ID | 153df693-15c8-4f20-9bac-e7c30585038a |
| Board ID | 153df693-15c8-4f20-9bac-e7c30585038a |
| Provider | oracle_hcm |
| Provider Job Key | 14676 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | St. Louis, MO, United States; Carboline Headquarters, Saint Louis, MO, US |
| Department | Sales Support / Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MO |
| City | St. Louis |
| Salary Raw | Description Title: Customer Service Representative Location: St. Louis, MO Summary: Carboline is looking for a Customer Service Representative to be the driving force behind a seamless customer experience! In this role, you’ll take ownership of the full order lifecycle—from order entry through production coordination, shipment, and billing—ensuring accuracy, efficiency, and exceptional service every step of the way. Minimum Requirements: High School diploma or equivalent Minimum of 1 year of customer service experience Physical Requirements: This role is primarily desk-based and involves extended computer use (up to 8 hours per day). No significant physical exertion, lifting, or unusual environmental conditions are required. Essential Functions: Accurately enter and manage customer orders from multiple channels, ensuring correct pricing, product details, and shipping terms. Coordinate production, scheduling, and shipments; partner with expediting teams to prioritize and meet delivery timelines. Monitor order progress and proactively communicate updates or changes to customers and sales teams. Collaborate with production and internal teams to resolve issues and meet customer expectations. Support inventory planning by recommending stock adjustments based on sales direction. Ensure compliance with company policies related to pricing, credits, freight, commissions, and quality standards. Process returns (RGAs) and credit memos efficiently and accurately. Maintain strong product and systems knowledge. Champion safety, quality, and continuous improvement initiatives. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. “In order to be the best, we must hire the best.” |
| Salary Min | 7.6 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://hcwx.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/14676 |
| Apply URL | https://hcwx.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/14676 |
| First Seen At | 2026-06-03 11:01:48Z |
| Last Seen At | 2026-06-06 19:16:00Z |
| Last Checked At | 2026-06-06 19:16:00Z |
| Last Changed At | 2026-06-06 11:15:27Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 16:12:04Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcwx.fa.us2.oraclecloud.com|CX_3001/date=2026-06-06/2026-06-06T19-15-20-226Z-b049eaf994a2078b36ca06ce441c3e574a17a7d014b75db06c3c552fa5961c26.json |
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In this role, you’ll take ownership of the full order lifecycle—from order entry through production coordination, shipment, and billing—ensuring accuracy, efficiency, and exceptional service every step of the way.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Minimum Requirements:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">High School diploma or equivalent</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Minimum of 1 year of customer service experience</span></span></li></ul><p style=\"line-height: normal; margin: 0in 0in 0in 0.5in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Physical Requirements:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">This role is primarily desk-based and involves extended computer use (up to 8 hours per day). </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">No significant physical exertion, lifting, or unusual environmental conditions are required.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Essential Functions:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Accurately enter and manage customer orders from multiple channels, ensuring correct pricing, product details, and shipping terms.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Coordinate production, scheduling, and shipments; partner with expediting teams to prioritize and meet delivery timelines.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Monitor order progress and proactively communicate updates or changes to customers and sales teams.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Collaborate with production and internal teams to resolve issues and meet customer expectations.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Support inventory planning by recommending stock adjustments based on sales direction.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Ensure compliance with company policies related to pricing, credits, freight, commissions, and quality standards.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Process returns (RGAs) and credit memos efficiently and accurately.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Maintain strong product and systems knowledge.</span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Champion safety, quality, and continuous improvement initiatives.</span></span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Who We Are:</strong> </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\">Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. 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Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Calibri Light", sans-serif;\"><span style=\"font-size: 11pt;\"><strong>“In order to be the best, we must hire the best.”</strong> </span></span></p>",
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