Home › Companies › 7847feec F565 4756 8ced 85251716fae1 19000101 000001 › Member Service Rep
Member Service Rep
7847feec F565 4756 8ced 85251716fae1 19000101 000001 · Hollywood, FL, US, Hollywood, FL · Active · $22–$25 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 7847feec F565 4756 8ced 85251716fae1 19000101 000001 |
| Title | Member Service Rep |
| Normalized title | - |
| Department / team | - |
| Location | Hollywood, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $22–$25 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-17 / 2026-06-18 |
| Changed / last seen | 2026-06-22 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 7847feec F565 4756 8ced 85251716fae1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Hollywood. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 7847feec F565 4756 8ced 85251716fae1 19000101 000001 |
| Source | e3d70316-394e-4072-b2ae-0f54c8cf81f4 |
| ATS provider | ADP Workforce Now Recruiting |
Description
About BrightStar : As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.
What we offer:
Medical, Dental, and Vision 401K Plan with Matching Tuition Reimbursement Program Supplemental Benefits Engagement Area Wellness Studio & Gym Company Paid Life Insurance Health Savings Account with Company Contributions About the Role: The primary purpose of this position is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. This is done by providing outstanding service to both internal and external members.
Essential Functions & Responsibilities:
Complete loan interviews and applications, retrieve proper documentation, and complete final loan closings. Assist members by determining appropriate accounts and services to offer based on individual needs. Open and close accounts, answer member questions, and resolve member problems within the position’s authority. Complete account maintenance (including ATM/Debit card orders, disputes, fraud, payroll or direct deposit issues, call 24, and pc banking). Identify the members’ financial needs and suggest a product or service to meet them. Provide outstanding service to each internal and external member as defined by our Service Standards and Promises. Promote all BSCU products and services, including but not limited to BSCU extended products, mortgages, and investments. Perform teller duties and other related duties as assigned (including safe deposit boxes and end-of-the-day branch balancing). At times, this position may require support and assistance in other branch locations based on business needs. Weekend hours may be required. Maintain knowledge with B.S.A. Compliance training. Other job-related duties as assigned. Performance Measurements:
Ability to understand stakeholders’ needs and build trusted relationships. Assist in preparing project management documentation consistently and accurately. Efficient in time workload management, must act promptly to requests. Good understanding of project methodologies. Ability to work collaboratively with internal and external teams defined by our Service Standards and Promises. Ability to perform well under pressure and with defined timelines and milestones. Working knowledge and understanding of financial institution operations and business processes, including technology solutions used in financial institutions' operations. Stay current with emerging technologies and trends. Advanced verbal communication skills: the ability to articulate your thoughts and ideas and develop a point of view about your work. Minimum Expectations of Knowledge and Skills:
Experience: Six months or more of similar or related experience Education: High school education or GED Interpersonal Skills -
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a private or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and foster sound relationships with other entities (companies and individuals). Other Skills:
Must have excellent oral and written communication skills and be proficient with all Microsoft Office applications. Occasionally, this role will be required to assist and support other branch locations based on business needs. Competencies:
Communication-20 Decision Making/Judgement-20 Customer Service-20 Job Knowledge-20 Initiative-20 Compliance
Every employee must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within B.S.C.U. will consider awareness of unusual or suspicious activity relevant to the department. In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department. Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment: The work environmental characteristics described here represent those that employees encounter while performing the essential functions of this job. Reasonable accommodation may enable individuals with disabilities to perform essential functions.
BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace
Full job record
| Job ID | 3684fc509c09e23013549305af502b45a8f59108 |
| Org ID | dc93a1b9-8399-44b2-9991-34dfc788a034 |
| Source ID | e3d70316-394e-4072-b2ae-0f54c8cf81f4 |
| Board ID | e3d70316-394e-4072-b2ae-0f54c8cf81f4 |
| Provider | adp_workforcenow |
| Provider Job Key | 608029 |
| Title | Member Service Rep |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Hollywood, FL, US, Hollywood, FL |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Hollywood |
| Salary Raw | 22 To 25 (USD) Hourly |
| Salary Min | 22 |
| Salary Max | 25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7847feec-f565-4756-8ced-85251716fae1&ccId=19000101_000001&lang=en_US&type=JS&jobId=608029&jwId=9200826324982_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7847feec-f565-4756-8ced-85251716fae1&ccId=19000101_000001&lang=en_US&type=JS&jobId=608029&jwId=9200826324982_1 |
| First Seen At | 2026-06-18 13:38:38Z |
| Last Seen At | 2026-06-22 13:57:35Z |
| Last Checked At | 2026-06-22 13:57:35Z |
| Last Changed At | 2026-06-22 13:57:35Z |
| Inactive At | — |
| Source Posted At | 2026-06-17 14:19:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7847feec-f565-4756-8ced-85251716fae1|19000101_000001/date=2026-06-22/2026-06-22T13-57-35-001Z-a33151e61fdaf56b231dbee57de55918f151b7e221890ba4f214dc191dae3fab.json |
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"requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;' data-pasted=\"true\"><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>About BrightStar</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;'>: </span><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. 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Our work environment is fun, fast-paced, and service-oriented.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong> </strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>What we offer:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Medical, Dental, and Vision</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>401K Plan with Matching</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Tuition Reimbursement Program</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Supplemental Benefits</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Engagement Area</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Wellness Studio & Gym</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Company Paid Life Insurance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Health Savings Account with Company Contributions</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:#414141;'>About the Role:</span></strong> <span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>The primary purpose of this position is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. This is done by providing outstanding service to both internal and external members. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Essential Functions & Responsibilities:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Complete loan interviews and applications, retrieve proper documentation, and complete final loan closings.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Assist members by determining appropriate accounts and services to offer based on individual needs. Open and close accounts, answer member questions, and resolve member problems within the position’s authority. </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Complete account maintenance (including ATM/Debit card orders, disputes, fraud, payroll or direct deposit issues, call 24, and pc banking). </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Identify the members’ financial needs and suggest a product or service to meet them.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Provide outstanding service to each internal and external member as defined by our Service Standards and Promises.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Promote all BSCU products and services, including but not limited to BSCU extended products, mortgages, and investments. </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Perform teller duties and other related duties as assigned (including safe deposit boxes and end-of-the-day branch balancing). </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>At times, this position may require support and assistance in other branch locations based on business needs.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Weekend hours may be required. </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Maintain knowledge with B.S.A. Compliance training.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Other job-related duties as assigned.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Performance Measurements:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Ability to understand stakeholders’ needs and build trusted relationships.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Assist in preparing project management documentation consistently and accurately.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Efficient in time workload management, must act promptly to requests.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Good understanding of project methodologies.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Ability to work collaboratively with internal and external teams defined by our Service Standards and Promises.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Ability to perform well under pressure and with defined timelines and milestones.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Working knowledge and understanding of financial institution operations and business processes, including technology solutions used in financial institutions' operations.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Stay current with emerging technologies and trends.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Advanced verbal communication skills: the ability to articulate your thoughts and ideas and develop a point of view about your work.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Minimum Expectations of Knowledge and Skills:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Experience:</span> <span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Six months or more of similar or related experience</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Education:</span> <span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>High school education or GED</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Interpersonal Skills</span></strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>-</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a private or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and foster sound relationships with other entities (companies and individuals).</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'><strong>Other Skills:</strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Must have excellent oral and written communication skills and be proficient with all Microsoft Office applications. Occasionally, this role will be required to assist and support other branch locations based on business needs.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Competencies:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Communication-20</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Decision Making/Judgement-20</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Customer Service-20</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Job Knowledge-20</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;color:#414141;background:white;'><span style='font-size:14px;font-family:\"Times New Roman\",serif;'>Initiative-20</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Compliance </span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.1pt;font-size:16px;font-family:\"Aptos\",sans-serif;color:black;background:white;'><span style='font-size:14px;font-family:\"initial\",serif;'>Every employee must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within B.S.C.U. will consider awareness of unusual or suspicious activity relevant to the department.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.1pt;font-size:16px;font-family:\"Aptos\",sans-serif;color:black;background:white;'><span style='font-size:14px;font-family:\"initial\",serif;'>In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.1pt;font-size:16px;font-family:\"Aptos\",sans-serif;color:black;background:white;'><span style='font-size:14px;font-family:\"initial\",serif;'>Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.</span><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'> </span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Physical Requirements:</span></strong> <span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>Work Environment: </span></strong><span style='font-size:14px;font-family:\"Times New Roman\",serif;color:black;'>The work environmental characteristics described here represent those that employees encounter while performing the essential functions of this job. Reasonable accommodation may enable individuals with disabilities to perform essential functions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><em> </em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:13.8pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><em><span style='font-size: 10px; font-family: \"Times New Roman\", serif; color: black;'>BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><br></p></div>\n",
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