Senior Strategic Partnerships Manager

Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. The Impact You'll Make: Upside is seeking a Senior Strategic Partnerships Manager to grow and manage Upside’s partner distribution network of consumer applications. You will own a portfolio of strategic partners, including leading consumer apps, innovative fintechs, and major banking institutions. As a member of the Strategic Partnerships team, you’ll play a key role in influencing and driving our consumer partnership strategy by managing strategic relationships from launch to scale with both internal and external constituents. What You'll Do: Work with Upside and partner product, engineering, and marketing teams to deliver meaningful consumer acquisition for Upside and transaction growth for our retailers Lead partners through implementation and launch to long-term partner management and expansion, promoting trust and belief throughout their partnership with Upside Ensure timely, in-full delivery of partnership deal terms. Establish and monitor performance metrics as needed to ensure commitments are met. Lead regular partnership reviews, interpreting raw performance data to build performance reports, case studies, and business cases Identify and implement expansion opportunities, negotiating deal terms and managing the contractual process to extract maximum value for Upside Maintain and improve a cross-functional playbook of partnership standards to influence future deal terms and partnership launches Maintain Partnership account health at multiple levels across partner business, including senior executives, and predict and address concerns before they lead to churn risk Competencies You'll Need: 7+ years of client or partner-facing experience, including 3+ years of enterprise experience in technology; MBA or other advanced degree or equivalent experience preferred Experience and comfort with public speaking and facilitating meetings to drive decisions and outcomes across multiple levels of stakeholders Experience in Project and Program Management, including timeline management, client communication, report interpretation, and specifically coordinating the implementation of technical and business solutions Strong analytical skills, with the ability to demonstrate conclusions, influence decisions, and to translate analysis into relatable and compelling talking points and stories Experience working with consumer loyalty or rewards programs, two-sided marketplaces, or fintech and banking applications is a major plus Ability to travel (~10% for quarterly partner reviews) Location: This hybrid role is based in our Austin, Chicago, DC or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside’s in-office policy over time. Compensation: The U.S. base salary range for this full-time position is $150,000 - $165,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process. #LI-Hybrid #LI-CO1 Benefits: Medical, dental, and vision coverage starting on Day 1 Equity (ISOs) 401(k) program Family planning programs + paid parental leave Physical fitness and wellness memberships Emotional and mental health support programs Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break Flexible work environment Lunch reimbursement for in-office employees Employee Resource Groups Learning and Development stipend Transparent culture Amazing mission! Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here! If there's anything we can do to support a disability or special need during your application or interview process, please email [email protected]. This email is for accessibility accommodations only, it should not be used to submit job applications. Notice To Recruiters And Placement Agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

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