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Home › Companies › 2ad93dc8 C852 4d8d 9448 A31d9d9e4fc7 19000101 000001 › MEMBER SERVICE REPRESENTATIVE

MEMBER SERVICE REPRESENTATIVE

2ad93dc8 C852 4d8d 9448 A31d9d9e4fc7 19000101 000001 · Dayville, CT, US, Dayville, CT · Active · $18–$45 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2ad93dc8 C852 4d8d 9448 A31d9d9e4fc7 19000101 000001
TitleMEMBER SERVICE REPRESENTATIVE
Normalized title-
Department / team-
LocationDayville, CT, United States
Work model-
Employment type-
Salary$18–$45 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 2ad93dc8 C852 4d8d 9448 A31d9d9e4fc7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dayville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2ad93dc8 C852 4d8d 9448 A31d9d9e4fc7 19000101 000001
Sourcee01d7b24-9d96-4a83-b1a9-5b48284cdb2f
ATS providerADP Workforce Now Recruiting

Description

DAYVILLE- MEMBER SERVICE REPRESENTATIVE Be a part of the Charter Oak Federal Credit Union Team! Member Service Representative is responsible for building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential. SUMMARY: Member Service Representatives primary responsibility is, with the aid of APEX tools and training, to sell all Credit Union deposit and loan services to current and potential members in person and on the telephone. MSR will be held accountable for Achieving Performance Excellence goals in their office/department. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Receives and greets the members, determines their needs and refers them to the proper department when applicable. Communicate with members and potential members to effectively determine their deposit and loan needs. Explain and effectively cross sell credit union services, utilizing APEX tools, while in contact with members. Perform all clerical functions related to establishing and servicing deposits, loans and other products and services offered by the credit union. Assist members in researching, balancing and reconciling their accounts, exercise prudent judgment in using approved powers to service accounts (such as approving checking accounts, waiving fees etc). Have a working knowledge of the laws, rules, regulations and procedures regarding credit union products offered to members. Such laws include, but are not limited to IRA'S, lending, demand deposit and second mortgages. Present a Professional image (attire, mannerisms and work station). Provide suggestions to improve service, control costs, and promote the credit union activities. Performs Loan Originator duties under Regulation Z by taking applications, and assists a member in obtaining or applying to obtain a loan. Oversees and observes all security procedures for the safety and protection of members and the credit union in the safe deposit department under the direction of the Office Manager/Supervisor when applicable. Backup for Teller as needed. Other duties as assigned. Equal Opportunity Employer Veterans/Disabled

Full job record

Job ID3662b671b9a1e30fab12b764a433283af5454693
Org IDe57721fb-cbe3-4343-a693-aced683a27e2
Source IDe01d7b24-9d96-4a83-b1a9-5b48284cdb2f
Board IDe01d7b24-9d96-4a83-b1a9-5b48284cdb2f
Provideradp_workforcenow
Provider Job Key616024
TitleMEMBER SERVICE REPRESENTATIVE
Normalized Title—
Statusactive
Activeyes
Location TextDayville, CT, US, Dayville, CT
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionCT
CityDayville
Salary Raw18 To 44.64 (USD) Hourly
Salary Min18
Salary Max44.64
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2ad93dc8-c852-4d8d-9448-a31d9d9e4fc7&ccId=19000101_000001&lang=en_US&type=JS&jobId=616024&jwId=9205664657370_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2ad93dc8-c852-4d8d-9448-a31d9d9e4fc7&ccId=19000101_000001&lang=en_US&type=JS&jobId=616024&jwId=9205664657370_1
First Seen At2026-05-31 18:58:30Z
Last Seen At2026-06-06 12:59:23Z
Last Checked At2026-06-06 12:59:23Z
Last Changed At2026-06-06 12:59:23Z
Inactive At—
Source Posted At2026-06-03 16:28:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2ad93dc8-c852-4d8d-9448-a31d9d9e4fc7|19000101_000001/date=2026-06-06/2026-06-06T12-59-23-382Z-47182f3a0e1f3ab14fbcfbc13a0439c4b8c5fa26ce9ea6f6c6fcd8ed9d720568.json
Event Fields
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  "last_changed_at": "2026-06-06T12:59:23.666Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Dayville, CT, US, Dayville, CT",
    "city": "Dayville",
    "region": "CT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 44.64,
  "salary_min": 18,
  "inferred_at": "2026-06-06T12:59:23.665Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Dayville, CT, US, Dayville, CT",
      "city": "Dayville",
      "region": "CT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong>DAYVILLE- MEMBER SERVICE REPRESENTATIVE&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'>Be a part of the Charter Oak Federal Credit Union Team!</p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;' data-pasted=\"true\">Member Service Representative is responsible for building member relationships by providing outstanding service.</p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'>Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential.</p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Times New Roman\", serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>SUMMARY:&nbsp;</strong><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'>Member Service Representatives primary responsibility is, with the aid of <strong>APEX tools and</strong> <strong>training,</strong> to sell all Credit Union deposit and loan services to current and potential members in person and on the telephone. <strong>MSR will be held accountable for Achieving Performance Excellence goals in their office/department.</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'><u>&nbsp;</u></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;</strong>include the following. Other duties may be assigned.</p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Receives and greets the members, determines their needs and refers them to the proper department when applicable.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Communicate with members and potential members to effectively determine their deposit and loan needs.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Explain and effectively cross sell credit union services, utilizing APEX tools, while in contact with members.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Perform all clerical functions related to establishing and servicing deposits, loans and other products and services offered by the credit union.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Assist members in researching, balancing and reconciling their accounts, exercise prudent judgment in using approved powers to service accounts (such as approving checking accounts, waiving fees etc).</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Have a working knowledge of the laws, rules, regulations and procedures regarding credit union products offered to members. Such laws include, but are not limited to IRA&#39;S, lending, demand deposit and second mortgages.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Present a Professional image (attire, mannerisms and work station).</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Provide suggestions to improve service, control costs, and promote the credit union activities.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Performs Loan Originator duties under Regulation Z by taking applications, and assists a member in obtaining or applying to obtain a loan.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Oversees and observes all security procedures for the safety and protection of members and the credit union in the safe deposit department under the direction of the Office Manager/Supervisor when applicable.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Backup for Teller as needed.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\">Other duties as assigned.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Times New Roman\",serif;'>Equal Opportunity Employer Veterans/Disabled</p></div></div></div></div>\n",
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