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HomeCompaniesDonornetworkofarizonaDonor Support Coordinator

Donor Support Coordinator

Donornetworkofarizona · Tempe, Arizona, United States · Active · $24–$29 / hour · SmartRecruiters

Job facts

FieldValue
CompanyDonornetworkofarizona
TitleDonor Support Coordinator
Normalized title-
Department / team51010 Tissue Donor Optimization
LocationTempe, AZ, United States
Work model-
Employment typeFull Time
Salary$24–$29 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Donornetworkofarizona.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tempe.Open
Department jobsActive postings in 51010 Tissue Donor Optimization.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDonornetworkofarizona
Source86ecd11c-2725-4292-b4c0-fedb1290359a
ATS providerSmartRecruiters

Description

Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness. About the Donor Support Coordinator 24/7 Call Center Environment | 12-Hour Shifts Must be flexible to work Days or Nights, including weekends and holidays The Donor Support Coordinator plays a critical role in the tissue donation process, helping facilitate the gift of donation from referral through recovery. This position works in a fast-paced, high-volume call center environment where every call has the potential to impact lives through transplantation. Tissue donation can help heal and improve the lives of patients through transplants such as skin, bone, heart valves, tendons, and corneas. Donor Support Coordinators help evaluate donation suitability, coordinate the donation process, and compassionately support families during difficult moments. This role is best suited for someone who is compassionate, emotionally resilient, detail-oriented, and motivated by meaningful work. Receive and manage incoming donor referral calls in a 24/7 call center setting Screen patient medical and social history with: Hospital staff Nurses Medical examiners Technicians Organ recovery personnel Family members Evaluate donation suitability using established policies and medical criteria Communicate with next of kin regarding donation opportunities after the loss of a loved one Guide families through sensitive conversations with empathy and professionalism Obtain and verify legal authorization for donation Coordinate and dispatch technician teams Accurately document detailed medical and social history information in a timely manner Maintain compliance with internal procedures and regulatory requirements Collaborate closely with multidisciplinary teams throughout the donation process Every donor referral represents an opportunity to help save or heal lives while supporting families through meaningful conversations during difficult moments. Minimum Qualifications Bachelor’s degree preferred, or equivalent professional experience One to two years related experience Excellent verbal and written communication skills Basic medical terminology knowledge Basic computer skills with a typing speed of at least 25 WPM Strong attention to detail and documentation accuracy Ability to manage challenging or emotionally charged conversations professionally Experience working with diverse populations and cultural backgrounds Proven ability to handle conflict resolution positively and professionally Preferred Experience Bachelor of Science degree Three to four years related experience Certified Surgical Technologist, EMT-P, LPN, or RT Experience in healthcare, call center, crisis response, patient support, or customer service environments Medical scribe or medical documentation experience Bilingual candidates strongly encouraged to apply Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.  All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at [email protected]. We are committed to maintaining a drug-free workplace. Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.  All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at [email protected]. We are committed to maintaining a drug-free workplace.

Full job record

Job ID36538dcae66695f1584c4f98f3cb26ca5abfea4c
Org ID72a5ff26-f572-451b-9bdf-6c137eb9616a
Source ID86ecd11c-2725-4292-b4c0-fedb1290359a
Board ID86ecd11c-2725-4292-b4c0-fedb1290359a
Providersmartrecruiters
Provider Job Key3743990013304356
TitleDonor Support Coordinator
Normalized Title
Statusactive
Activeyes
Location TextTempe, Arizona, United States
Department51010 Tissue Donor Optimization
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionAZ
CityTempe
Salary RawUSD 24-29 hour
Salary Min24
Salary Max29
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/DonorNetworkOfArizona/3743990013304356-donor-support-coordinator-
Apply URLhttps://jobs.smartrecruiters.com/DonorNetworkOfArizona/3743990013304356-donor-support-coordinator-?oga=true
First Seen At2026-05-31 17:42:30Z
Last Seen At2026-06-06 10:49:58Z
Last Checked At2026-06-06 10:49:58Z
Last Changed At2026-05-31 17:42:30Z
Inactive At
Source Posted At2026-05-26 20:20:19Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=donornetworkofarizona/date=2026-06-06/2026-06-06T10-49-58-234Z-58f320d4c7f44d05383c1c67c1e0a0646b5d0bde3a7824d9b81d44252b47e3e8.json
Event Fields
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