Traffic Planning Administrator

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    "departmentLabel": "Traffic Planning",
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    "location": {
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      "state": "British Columbia",
      "postalCode": "V2Y 0G9",
      "addressCountry": "Canada"
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    "datePosted": "2026-05-15",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Are you looking to grow your career within one of the largest traffic control companies in Canada? Do you have strong organizational, communication, and problem solving skills? Are you adaptable and experienced with fast-paced working environments? If you thrive in dynamic settings and want to be part of a growing team and company, we want to hear from you!</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: rgb(0, 0, 0)\"><span style=\"color: rgb(56, 49, 47)\">The Universal Group, recognized as one of </span><a href=\"https://www.deloitte.com/ca/en/services/deloitte-private/perspectives/best-managed-companies-winners.html?icid=mosaic-grid_best-managed-winners\" target=\"_blank\" rel=\"noopener noreferrer\">Canada's Best Managed companies in 2025</a><span style=\"color: rgb(56, 49, 47)\">, </span><span style=\"color: rgb(34, 34, 34)\">has an exciting opportunity for a Traffic Planning Administrator within our Traffic Management Planning department! </span></span><span style=\"color: rgb(0, 0, 0)\">As a Traffic Planning Administrator, you will have the key responsibilities of supporting the coordination, documentation, and administration within our Traffic Planning Department. You will deliver exceptional customer service, ensure the accuracy of intake processes, and support traffic plan designers - ultimately leading to the seamless execution of traffic management initiatives. </span></span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">What you will be responsible for:</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Administrative Coordination:</span></em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Responsible for the intake of all orders into the planning department (Traffic Plans, Estimates &amp; Special Events). Coordinating between email, phone, and Monday.com form intake. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Collaborate with internal teams, traffic engineers, and project managers to ensure the timely execution of TMPs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Review all incoming correspondence, support designers with general queries, and assign to stakeholders as needed. Ensuring all communications are responded to in a timely manner and with a high level of customer service. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Facilitate the proposal process for all new and existing traffic clients. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Coordinate with internal teams to ensure timely and accurate estimates. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Support interdepartmental initiatives. </span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><br></em></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Documentation Management and Quality Assurance Support:</span></em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Maintain accurate and organized records of Traffic Plan designs, revisions, and related documentation.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Organize, file, and archive design documents for easy retrieval and reference.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Collaborate with the quality assurance process to ensure accuracy and completeness of Traffic Plan designs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Assist in addressing design issues and supporting efforts to improve overall plan quality.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><br></em></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Communication, Stakeholder Support, and Data Entry/Analysis:</span></em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Ensure a high level of customer service at all times. </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Facilitate effective communication among project teams, traffic engineers, and external stakeholders.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Enter relevant data into administrative systems, maintaining data accuracy and integrity.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Support data analysis efforts to identify trends and areas for process improvement.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><br></em></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><em><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Continuous Improvement:</span></em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Identify opportunities for process improvement in administrative tasks related to planning coordination.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Provide feedback on administrative procedures for continuous enhancement.</span><br></li>\n</ul>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">What you get from us:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Extended healthcare benefits available after probation.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Opportunity to work for a large, growing company.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">An RRSP matching plan.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Paid vacation.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Competitive compensation package.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What we need from you:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Administrative experience in a coordination role, preferably in a traffic management or engineering context.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Valid Drivers license and access to a reliable vehicle as some tasks may require use of vehicle.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Strong organizational and documentation skills with an attention to detail.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Effective communication and collaboration abilities to work with diverse teams and stakeholders.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Familiarity with data entry and analysis processes.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Continuous improvement mindset and adaptability to evolving requirements.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Proficiency in relevant software tools for administrative tasks.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Problem-solving skills to address administrative challenges and streamline processes.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Strong customer service skills.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: 400; text-decoration: none\">Adaptable in a fast paced, fast changing environment.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Why The Universal Group?</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0)\">The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The safety of our team members and the public is what drives us every day.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">For more information about the company, please visit our <a href=\"https://ca.indeed.com/cmp/The-Universal-Group-5\" target=\"_blank\" rel=\"noopener noreferrer\">Indeed Profile</a>! </span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Our Commitment to Diversity</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Apply today; we can’t wait to hear from you. Come grow with us!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">APPLY NOW</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">UNV1</span></p>\n<p> </p>",
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