Home › Companies › CGS Nexus › Technical Customer Service ON-SITE
Technical Customer Service ON-SITE
CGS Nexus · Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607 · On Site · Active · Greenhouse
Job facts
| Field | Value |
|---|---|
| Company | CGS Nexus |
| Title | Technical Customer Service ON-SITE |
| Normalized title | - |
| Department / team | BPO Delivery |
| Location | Tampa, FL, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Greenhouse |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from CGS Nexus. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Greenhouse. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tampa. | Open |
| Department jobs | Active postings in BPO Delivery. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | CGS Nexus |
| Source | e19d2bc3-28f4-4b8b-af31-877f9d15b979 |
| ATS provider | Greenhouse |
Description
Job Description:
As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support.
Job Skills:
Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools.
Identify customer issues that require escalation to the next level for resolution in accordance with established protocols.
Utilize comprehensive understanding and knowledge of information systems products and services to provide technical assistance to customers.
Carry out additional duties and tasks as delegated by the Team Lead.
Job Qualifications:
1-3 years of experience in Customer Service and/or Technical Support
High School Diploma (or equivalent) with a willingness to learn through on-the-job training
Experience in using or supporting Microsoft Windows and PC hardware and software
Demonstrated strong verbal, written, and listening skills
Strong work ethic with the ability to meet quality, productivity, and attendance metrics
High level of professionalism with a keen focus on customer satisfaction
Benefits: Medical, Dental, and Vision coverage
Pay: $16.00 per hour
If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
Full job record
| Job ID | 35db269b1c85d3a499f9d014f0c8ac1f97d899af |
| Org ID | 2db004e9-a499-48c5-bb8c-03ec9abc3ef5 |
| Source ID | e19d2bc3-28f4-4b8b-af31-877f9d15b979 |
| Board ID | e19d2bc3-28f4-4b8b-af31-877f9d15b979 |
| Provider | greenhouse |
| Provider Job Key | 5270648008 |
| Title | Technical Customer Service ON-SITE |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607 |
| Department | BPO Delivery |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Tampa |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://job-boards.greenhouse.io/nexus/jobs/5270648008 |
| Apply URL | https://job-boards.greenhouse.io/nexus/jobs/5270648008 |
| First Seen At | 2026-06-19 07:39:26Z |
| Last Seen At | 2026-06-19 07:39:26Z |
| Last Checked At | 2026-06-19 07:39:26Z |
| Last Changed At | 2026-06-19 07:39:26Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 18:14:11Z |
| Source Updated At | 2026-06-18 18:14:11Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=nexus/date=2026-06-19/2026-06-19T07-39-26-181Z-cb9fcdaacfbd360a624dad1413e7b4905e3e4619899a2351c92d94a7e7de3ae2.json |
Event Fields
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