Lead Analyst

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt\"><span style=\"font-weight: bold\">About Jaja</span> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Our Mission: </span>Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Our Company Values</span>: Care Deeply, Adapt &amp; Thrive, Challenge everything, Go for it! Own it, Make it Simple </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. </span><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple. </span><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.</span><br></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Why Join Us?</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We have a collaborative team structure fueled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself! </span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(72, 65, 63); font-family: arial, helvetica, sans-serif; font-weight: bold\">** This role requires being in our London office 2 days a week, so please only apply if you're comfortably able to meet this requirement (</span><a href=\"https://www.bing.com/ck/a?!&amp;&amp;p=06ecc7b3c7ddd6d8c8bcaa2c5d4e3f1c90b9c139e9b9137d40ec35683a479071JmltdHM9MTc3ODcxNjgwMA&amp;ptn=3&amp;ver=2&amp;hsh=4&amp;fclid=163e4898-2826-6c36-2c48-5fd129856def&amp;u=a1L21hcHM_Jm1lcGk9MH5-RW1iZWRkZWR-QWRkcmVzc19MaW5rJnR5PTE4JnE9SGFybGluZyUyMEhvdXNlJnNzPXlwaWQuWU44NTBEMkMzNUMyNjdDNTREJnBwb2lzPTUxLjUwMzI5OTcxMzEzNDc2Nl8tMC4xMDA3NDk1NTIyNDk5MDg0NV9IYXJsaW5nJTIwSG91c2VfWU44NTBEMkMzNUMyNjdDNTREfiZjcD01MS41MDMzfi0wLjEwMDc1JnY9MiZzVj0xJkZPUk09TVBTUlBM&amp;ntb=1\" target=\"_blank\" rel=\"noopener noreferrer\">47-51 Great Suffolk St, London SE1 0BS</a><span style=\"color: rgb(72, 65, 63); font-family: arial, helvetica, sans-serif; font-weight: bold\">) </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Lead Analyst</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We’re looking for someone highly data‑driven and technically strong - A true data manipulator with solid SQL skills, coding ability, and a sharp analytical mindset. You’ll need to be tech‑savvy, ideally have experience in credit and knowledge of lending products, and be a natural problem solver who can quickly identify issues, understand the building blocks, and work towards effective solutions.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">You’ll be joining a team of three: an Analytics Lead, Head of Analytics, and a Senior Analyst. </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Key responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Run credit, pricing and marketing strategies to achieve this goal</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Deliver these strategies by using Python/R/SQL, Alteryx and Tableau, to manipulate and analyse data on a day to day basis, working at the cutting edge of analytical and statistical techniques.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Promote a test-and-learn approach, constantly challenging existing strategies and processes to find better outcomes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Providing the business with data-based insight and recommendations for changes and improvements, and see those all the way through to implementation on a wide range of things including: limit management, balance transfers, promotional campaigns, and general portfolio management.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Utilise big data across multiple sources to enhance our relationships with our customers.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Deeply analyse portfolio performance trends to ensure portfolio health is maintained when executing these strategies.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Collaborate with other teams like Tech / DataOps / Commercial / Finance / Customer Service / Collections to ensure smooth delivery of strategies and correct outcomes’ forecast.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Proactively identify gaps and potential risks in processes to maintain consistent adherence to high-quality standards.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Required Skills &amp; Experience:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">A degree in a quantitative field like Economics, Mathematics, Statistics, Business or Computer Science.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">6+ years of experience in an analytical role; Lending or Risk experience is a plus, Credit Card experience a big plus.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Extensive experience using SQL to extract and manipulate data, Python is a plus.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong coding skills, and knowledge of databases including MySQL and AWS desirable.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Previous experience of Tableau and/or Alteryx preferable.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">The ability to prioritise workloads and manage time effectively.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">The ability to interact and work alongside key stakeholders at all levels across the business with attention to expectation management.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Experience in clearly communicating complex analytical insights in a simple manner to diverse audiences, including both technical and non-technical stakeholders.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt; font-weight: bold\">Desired:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people time and simplify everyone’s workday.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You care deeply about helping customers manage their money in a smarter way and want to make a tangible impact in the consumer finance industry, by applying innovative technology and processes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You are execution focused and love rolling up your sleeves to get it done - you are hands-on, proactive and take solutions / process orientated approach to your work.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You are self-motivating and can switch between working independently to collaborating as a team with ease.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">What we’re doing at Jaja excites you!</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 18pt\"><span style=\"font-weight: bold\">What's in it for you? </span> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever   </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competitive salary   </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Pension contributions, including Salary Exchange facility </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Annual bonus potential</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Private medical cover provided by Vitality (optional benefit)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days). </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Your birthday off each year as an additional day's holiday</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">4x life insurance cover </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Access to our confidential Employee assistance programme </span></li>\n</ul>",
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