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Case Manager_FT-Contract

Loftcs · Toronto, ON · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyLoftcs
TitleCase Manager_FT-Contract
Normalized title-
Department / team-
LocationToronto, ON, Canada
Work modelOn Site
Employment typeContract
SalaryCAD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-06-09 / 2026-06-10
Changed / last seen2026-06-11 / 2026-06-21

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City jobsActive postings in Toronto.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyLoftcs
Source0d4c60fe-106e-4df7-b25a-d9875f0d7c90
ATS providerJazzHR / ApplyToJob

Description

Title of Job: Case Manager Date:  June 9, 2026 Closing Date:  June 23, 2026 Location:  Toronto, ON - M-DOT Hotel Compensation: $57,007 - $71,647 Annually Prorated Contract Duration: until July 31, 2027 Work Type: Onsite Job ID: 10845924 Existing or New Position: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.   Job Summary: The Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement. M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.  M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community. What You Will Do: Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues Conducts outreach shifts with other team members as scheduled Develops relationships with individuals served by the team and addresses basic and immediate needs Engages in crisis intervention/prevention with clients Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) as required Completes housing applications for M-DOT clients and act as an advocate to place clients in appropriate, affordable housing Works from a harm reduction approach with clients dealing with addiction issues Advocates on behalf of homeless individuals in accessing a range of services Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs Facilitates transfer of cases to Streets to Homes funded follow-up support services or ongoing case management services Documents client-related activities accurately and in a timely fashion on the Client Information System’s database Actively participates in regular supervision, case reviews, team meetings and training sessions Submits time sheets, expense claims and other required information in accordance with agency regulations Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities Shares the driving responsibilities with other team members Other duties as assigned by the Program Manager or the Executive Director What You Bring: A post-secondary education in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of recovery Excellent interpersonal skills, sound knowledge of supportive counselling skills and the ability to form relationships with marginalized individuals Knowledge of community resources for housing, including supportive housing and shelters Knowledge of concurrent disorders and experience with the continuum of addiction services Sound judgment and good problem-solving skills Knowledge of community resources for mental health and substance use Ability to work closely with teammates and medical professionals and participate effectively as part of the larger multi-disciplinary team Demonstrated understanding and sensitivity to diversity issues A valid Ontario driver’s license is a requirement for the position Understanding of cultural competency and anti-oppression framework. Reflective of a multi-barriered group, as serviced by the program, a strong asset. Work Environment: Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset. Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside. What We Offer:  24/7 Employee Assistance Program E-learning program available all year round Starting vacation time above minimum standard, Additional paid personal and paid sick days Professional development budget available to help you nurture and shape your career Corporate Gym membership rate with GoodLife Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Our Commitment to Diversity and Inclusion LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.   Note: A satisfactory vulnerable sector check (VSC) is also required. This posting provides only a summary of the responsibilities and requirements for the position  Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l ____________________________________________________________________________________________________________ LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

Full job record

Job ID35be59e08ef797282d14b7ce29b9b16cb5682726
Org IDbd1c726c-3c5c-44a0-9cf3-94082657d365
Source ID0d4c60fe-106e-4df7-b25a-d9875f0d7c90
Board ID0d4c60fe-106e-4df7-b25a-d9875f0d7c90
Providerjazzhr
Provider Job KeyJihtxMgqbl
TitleCase Manager_FT-Contract
Normalized Title
Statusactive
Activeyes
Location TextToronto, ON
Department
Team
Employment Typecontract
Workplace Typeon_site
Remote Policy
CountryCanada
RegionON
CityToronto
Salary RawCAD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://loftcs.applytojob.com/apply/JihtxMgqbl/Case-ManagerFTContract
Apply URLhttps://loftcs.applytojob.com/apply/JihtxMgqbl/Case-ManagerFTContract
First Seen At2026-06-10 11:53:31Z
Last Seen At2026-06-21 12:12:55Z
Last Checked At2026-06-21 12:12:55Z
Last Changed At2026-06-11 11:34:43Z
Inactive At
Source Posted At2026-06-09 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=loftcs/date=2026-06-21/2026-06-21T12-12-55-307Z-a55d75f7a36369f75f42f81a2b652b59370eb98dacd578debf9e27dfeae72b7a.json
Event Fields
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    "description_html": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job:</strong> Case Manager<br><strong>Date:</strong> June 9, 2026<br><strong>Closing Date: </strong>June 23, 2026<br><strong>Location:</strong> Toronto, ON - M-DOT Hotel<br><strong>Compensation: </strong>$57,007 - $71,647 Annually Prorated<br><strong>Contract Duration:</strong> until July 31, 2027<br><strong>Work Type:</strong> Onsite<br><strong>Job ID: </strong>10845924<br><strong>Existing or New Position: </strong>Existing</span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span></p><div><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span><br> </div><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>The Case Manager on the<strong> M-DOT Hotel</strong> Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.<br><br><strong>M-DOT</strong> is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.  M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.<br><br><u><strong>What You Will Do:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Conducts outreach shifts with other team members as scheduled</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Develops relationships with individuals served by the team and addresses basic and immediate needs</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Engages in crisis intervention/prevention with clients</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) as required</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Completes housing applications for M-DOT clients and act as an advocate to place clients in appropriate, affordable housing</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works from a harm reduction approach with clients dealing with addiction issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Advocates on behalf of homeless individuals in accessing a range of services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Facilitates transfer of cases to Streets to Homes funded follow-up support services or ongoing case management services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Documents client-related activities accurately and in a timely fashion on the Client Information System’s database</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively participates in regular supervision, case reviews, team meetings and training sessions</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Submits time sheets, expense claims and other required information in accordance with agency regulations</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Shares the driving responsibilities with other team members</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Other duties as assigned by the Program Manager or the Executive Director</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What You Bring:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A post-secondary education in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of recovery</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Excellent interpersonal skills, sound knowledge of supportive counselling skills and the ability to form relationships with marginalized individuals</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of community resources for housing, including supportive housing and shelters</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of concurrent disorders and experience with the continuum of addiction services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Sound judgment and good problem-solving skills</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of community resources for mental health and substance use</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to work closely with teammates and medical professionals and participate effectively as part of the larger multi-disciplinary team</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Demonstrated understanding and sensitivity to diversity issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A valid Ontario driver’s license is a requirement for the position</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Understanding of cultural competency and anti-oppression framework.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Reflective of a multi-barriered group, as serviced by the program, a strong asset.</span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Work Environment:</span></span></strong></u><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset. </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">What We Offer: </span></span></strong></u><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard, </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li></ul><h3><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.</span></span><br> </h3><p><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Note:</span></span></strong></u></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
    "description_text": "Title of Job: Case Manager\n Date:  June 9, 2026\n Closing Date:  June 23, 2026\n Location:  Toronto, ON - M-DOT Hotel\n Compensation: $57,007 - $71,647 Annually Prorated\n Contract Duration: until July 31, 2027\n Work Type: Onsite\n Job ID: 10845924\n Existing or New Position: Existing\n Who We Are:\nLOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.\n Who We Are:\nLOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.\n Job Summary:\nThe Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.\n M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.  M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.\n What You Will Do: Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues\n Conducts outreach shifts with other team members as scheduled\n Develops relationships with individuals served by the team and addresses basic and immediate needs\n Engages in crisis intervention/prevention with clients\n Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others\n Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) as required\n Completes housing applications for M-DOT clients and act as an advocate to place clients in appropriate, affordable housing\n Works from a harm reduction approach with clients dealing with addiction issues\n Advocates on behalf of homeless individuals in accessing a range of services\n Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs\n Facilitates transfer of cases to Streets to Homes funded follow-up support services or ongoing case management services\n Documents client-related activities accurately and in a timely fashion on the Client Information System’s database\n Actively participates in regular supervision, case reviews, team meetings and training sessions\n Submits time sheets, expense claims and other required information in accordance with agency regulations\n Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities\n Shares the driving responsibilities with other team members\n Other duties as assigned by the Program Manager or the Executive Director\n What You Bring: A post-secondary education in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector\n Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of recovery\n Excellent interpersonal skills, sound knowledge of supportive counselling skills and the ability to form relationships with marginalized individuals\n Knowledge of community resources for housing, including supportive housing and shelters\n Knowledge of concurrent disorders and experience with the continuum of addiction services\n Sound judgment and good problem-solving skills\n Knowledge of community resources for mental health and substance use\n Ability to work closely with teammates and medical professionals and participate effectively as part of the larger multi-disciplinary team\n Demonstrated understanding and sensitivity to diversity issues\n A valid Ontario driver’s license is a requirement for the position\n Understanding of cultural competency and anti-oppression framework.\n Reflective of a multi-barriered group, as serviced by the program, a strong asset.\n Work Environment: Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset.\n Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.\n What We Offer:  24/7 Employee Assistance Program\n E-learning program available all year round\n Starting vacation time above minimum standard,\n Additional paid personal and paid sick days\n Professional development budget available to help you nurture and shape your career\n Corporate Gym membership rate with GoodLife Fitness\n Access to Perkopolis, a comprehensive corporate discount program\n Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion\n Our Commitment to Diversity and Inclusion\nLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.\n Note:\n A satisfactory vulnerable sector check (VSC) is also required.\n This posting provides only a summary of the responsibilities and requirements for the position\n Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.\n Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l\n ____________________________________________________________________________________________________________\n LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.",
    "jsonld_jobposting": {
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      "datePosted": "2026-06-09",
      "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job:</strong> Case Manager<br><strong>Date:</strong> June 9, 2026<br><strong>Closing Date: </strong>June 23, 2026<br><strong>Location:</strong> Toronto, ON - M-DOT Hotel<br><strong>Compensation: </strong>$57,007 - $71,647 Annually Prorated<br><strong>Contract Duration:</strong> until July 31, 2027<br><strong>Work Type:</strong> Onsite<br><strong>Job ID: </strong>10845924<br><strong>Existing or New Position: </strong>Existing</span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span></p><div><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span><br> </div><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>The Case Manager on the<strong> M-DOT Hotel</strong> Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.<br><br><strong>M-DOT</strong> is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.  M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.<br><br><u><strong>What You Will Do:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Conducts outreach shifts with other team members as scheduled</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Develops relationships with individuals served by the team and addresses basic and immediate needs</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Engages in crisis intervention/prevention with clients</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) as required</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Completes housing applications for M-DOT clients and act as an advocate to place clients in appropriate, affordable housing</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works from a harm reduction approach with clients dealing with addiction issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Advocates on behalf of homeless individuals in accessing a range of services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Facilitates transfer of cases to Streets to Homes funded follow-up support services or ongoing case management services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Documents client-related activities accurately and in a timely fashion on the Client Information System’s database</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively participates in regular supervision, case reviews, team meetings and training sessions</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Submits time sheets, expense claims and other required information in accordance with agency regulations</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Shares the driving responsibilities with other team members</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Other duties as assigned by the Program Manager or the Executive Director</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What You Bring:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A post-secondary education in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of recovery</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Excellent interpersonal skills, sound knowledge of supportive counselling skills and the ability to form relationships with marginalized individuals</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of community resources for housing, including supportive housing and shelters</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of concurrent disorders and experience with the continuum of addiction services</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Sound judgment and good problem-solving skills</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of community resources for mental health and substance use</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to work closely with teammates and medical professionals and participate effectively as part of the larger multi-disciplinary team</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Demonstrated understanding and sensitivity to diversity issues</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A valid Ontario driver’s license is a requirement for the position</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Understanding of cultural competency and anti-oppression framework.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Reflective of a multi-barriered group, as serviced by the program, a strong asset.</span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Work Environment:</span></span></strong></u><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset. </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">What We Offer: </span></span></strong></u><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard, </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li></ul><h3><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.</span></span><br> </h3><p><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Note:</span></span></strong></u></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
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