Senior / Principal Client Partner

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  "last_changed_at": "2026-06-06T07:57:00.498Z",
  "active_status": "active"
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  "location": {
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    "confidence": 0.95
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  "inferred_at": "2026-06-19T07:57:09.577Z",
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  "salary_period": "year",
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  "salary_currency": "USD"
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{
  "lists": [
    {
      "text": "What You’ll Do",
      "content": "<div>\n<h5 style=\"line-height: 1.2; margin-top: 14pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #1b4f72;\">Client Relationship &amp; Strategic Advisory</span></strong></h5>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Work with solution architects and delivery managers to shape technical proposals that solve real business problems.</span></p>\n</li>\n\n<h2 style=\"line-height: 1.2; margin-top: 14pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #1b4f72;\">Account Growth &amp; Business Development</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Partner with the sales organization to develop and execute account growth strategies.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Build and maintain account plans that map client objectives to 3Pillar capabilities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Prepare and present proposals, SOWs, and other engagement documentation.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Spot risks early and develop strategies to address them before they become retention issues.</span></p>\n</li>\n\n<h2 style=\"line-height: 1.2; margin-top: 14pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #1b4f72;\">Delivery Partnership</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied.</span></p>\n</li>\n\n<h2 style=\"line-height: 1.2; margin-top: 14pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #1b4f72;\">Market Awareness &amp; Reporting</span></strong></h2>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Feed market insights and client feedback back to internal teams to improve our offerings.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Track and report on account metrics including revenue, pipeline, project status, and client satisfaction.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Provide accurate forecasts and pipeline updates for your portfolio.</span></p>\n</li>\n\n</ul></ul></ul></ul></div>"
    },
    {
      "text": "What We’re Looking For",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">10+ years of experience in technology consulting (or related), with at least 5 years with revenue-generating responsibilities.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">A track record of retaining and growing client accounts</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Strong understanding of software development lifecycles (SDLC) and delivery methodologies.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Hands-on comfort with AI tools (e.g., ChatGPT, Claude, Copilot, or similar) in your daily work—you use them, not just talk about them.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Experience with nearshore and/or offshore delivery models.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Excellent communication, presentation, and negotiation skills—comfortable in a room with engineers and equally comfortable with executives.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Analytical mindset with strong problem-solving skills.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Self-directed and accountable, able to manage multiple accounts in a fast-paced environment.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Proficiency with Salesforce</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Experience working with mid-size to large enterprise clients.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Familiarity with consulting frameworks or methodologies (e.g., value-based selling, solution selling).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 4pt;\"><span style=\"font-size: 11pt;\">Domain expertise in healthcare, financial services or media</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "BENEFITS",
      "content": "\n<li>Medical &amp; dental insurance - with employee contributions</li>\n<li>LTD, Life &amp; AD&amp;D insurance - employee paid&nbsp;</li>\n<li>Paid time off</li>\n<li>10 Paid Holidays</li>\n<li>RRSP with Employer Matching</li>\n<li>Flexible work policy</li>\n"
    },
    {
      "text": "About 3Pillar",
      "content": "<div><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">3Pillar Global is an AI-native technology partner that helps businesses build the products that power their growth. From strategy through engineering, AI is embedded in how we think, how we deliver, and what we build for clients. With global teams and deep expertise across industries, we partner with organizations from startups to enterprises to build what's next.</span></div>"
    }
  ],
  "country": "CA",
  "createdAt": 1776460767216,
  "updatedAt": null,
  "categories": {
    "team": "Client Services",
    "location": "Canada",
    "commitment": "Full-time",
    "department": "Sales",
    "allLocations": [
      "Canada"
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  },
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    "max": 210000,
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