400 Horses -Slot Attendant (2958)

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    "description": "<div>\n<h1 style=\"margin-left:11px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">SUMMARY</span></span></h1>\n\n<p style=\"margin-left:11px;margin-right:7px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">The Slot Attendant greets guests in a friendly manner and maintains cleanliness and order in customer areas. This position is responsible for taking beverage orders and collecting payment from guests if they are purchasing alcohol. The Slot Attendant must always maintain a pleasant and courteous demeanor. The Slot Attendant is responsible for ensuring that the casino operation adheres to all required policies of the Indian Gaming Regulatory Act, National Indian Gaming Commission, Tribal Gaming Commission, and any state policy that affects tribal gaming. The Slot Attendant must be knowledgeable of these policies and procedures and be able to interpret information to the public. The Slot Attendant must also be knowledgeable of internal policies and procedures regarding cash handling, payouts, and overall staff requirements and strictly follow these daily.</span></span></p>\n\n<h1 style=\"margin-left:11px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">DUTIES &amp; RESPONSIBILITIES</span></span></h1>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Greeting and interacting with guests in a friendly, professional, and attentive manner.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Exceptional customer service always friendly, helpful, and responsive</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Creates a warm and fun atmosphere.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Answers questions about gaming machines, must be familiar with the operation and performance of each machine and perform minor mechanical repairs to machines when needed.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Show customers where they can cash their gaming machine tickets.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Helps with refilling drinks for guests as needed.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain guest contact and anticipate guest needs.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Investigates player complaints and machine malfunctions.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Follows alcohol awareness procedures for preventing intoxication of guests and if they become intoxicated how to handle the guest.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Demonstrate a high level of discretion and professionalism when dealing with daily operations and personnel issues.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Be knowledgeable and able to follow all policies and procedures as outlined in the official Cash Handling Manual and the official Policies and Procedures Slot Manual established by S &amp; K Gaming LLC</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Adheres to company sanitation procedures and personal hygiene policies.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Communicates continually during shift with Slot Supervisor to ensure smooth operations.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Performs all duties and responsibilities in a timely and effective manner in accordance with established policies.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Well versed in the concepts of quality customer service.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Keeps a neat and clean casino area.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Vacuums, wipe down machines, may have to empty trash and ash trays.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Restocking and may have to change pop canisters and/or CO2 canisters.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">To maintain the highest quality and production of the operation and always provide a favorable image.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain a teamwork effort.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Gives a warm and pleasant farewell to guests and invites them to return.</span></span></li>\n</ul>\n</div>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Periodic deep cleaning projects</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Other duties as assigned.</span></span></li>\n</ul>\n\n<h1 style=\"margin-left:11px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">SUPERVISSORY RESPONSBILITIES</span></span></h1>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">None</span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">REQUIRED KNOWLEDGE, SKILLS &amp; ABILITIES</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Exceptional guest service and communication skills</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Problem solving and decision making.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Must have the ability to interpret and apply verbal and/or written instructions.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Skill in observing situations and striving for high guest satisfaction.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Skill in dealing courteously with the public and coworkers.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to effectively communicate.</span></span></li>\n</ul>\n\n<h1 style=\"margin-left:11px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">PHYSICAL REQUIREMENTS &amp; WORK ENVIRONMENT</span></span></h1>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">The Slot Attendant works directly with Casino staff.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">This position will require physical activity.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Will be working in a smoking environment.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Able to stand walk, and often with little time to sit during an entire 10-hour shift.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to lift/carry 20 pounds at a time.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to read menu to sight-impaired guests.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Must possess good math skills.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Effectively card all guests who appear to be under the age of 30.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Broken glass, slipping and/or tripping are hazards of job.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">May walk on wet floors.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work flexible hours/shifts including evenings, graveyard, weekends, and holidays required.</span></span></li>\n</ul>",
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