Home › Companies › E1830425B9FD8B3574581E5FC71D95A8 › Fleet Support Specialist
Fleet Support Specialist
E1830425B9FD8B3574581E5FC71D95A8 · Grand Rapids - GRAND RAPIDS, MI 49544; 2950 Walkent Ct NW, GRAND RAPIDS, MI, 49544, USA · Hybrid · Active · $17–$32 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | E1830425B9FD8B3574581E5FC71D95A8 |
| Title | Fleet Support Specialist |
| Normalized title | - |
| Department / team | Customer Service |
| Location | GRAND RAPIDS, MI, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $17–$32 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E1830425B9FD8B3574581E5FC71D95A8. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in GRAND RAPIDS. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E1830425B9FD8B3574581E5FC71D95A8 |
| Source | 2f37571b-6cc3-4829-96b2-3be6b2321110 |
| ATS provider | Paycom ATS |
Description
Description
About Us:
Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.
About the role:
The Fleet Support Specialist assists the Fleet Managers and National Accounts in the delivery of contracted fleet management services for our National Account Fleet Customers. Manage all daily service processes with Dealers and Customers to drive customer satisfaction. Drive service provider process compliance through metric-based performance reports. Manage program administrative tasks, including applicable system updates, service provider contract management, service quote reviews, and PM completion and dispatching. Assisting with Monthly responsibilities as required by the Fleet Administration Manager.
What you will do:
Ensures a High Level of Customer Service so that National Fleet Account User inquiries are answered promptly and accurately in the provision of information relating to repair updates, application issues, customer feedback, and general maintenance, as well as payment/invoicing. Inquiries may be received through multiple communication channels, including telephone, e-mail, and departmental representatives.
Responsible for following up on dispatch requests and ensuring proper data entry practices are developed. Investigating internally/externally to ensure information is accurate.
Ongoing review of work processes within the Fleet Management Team and development of action plans for continuous Improvement efforts aligned with the company's business plan.
Communicate National Account service agreements with servicing dealers and ensure customer requirements are met.
Coordinated support efforts through regular communications with Service Support, Parts Support, Warranty, and the Technical Publications and National Accounts.
Maintains a high level of product knowledge to provide up-to-date, accurate information to our National Accounts and Dealers.
Collaborate with Fleet Managers to ensure customer satisfaction through recurring meetings.
Where:
Hybrid position based out of Grand Rapids, MI
Qualifications
What you need to have:
MS Office Suite; additional benefit for experience with ERP software systems and specialized software (centralized billing, fleet reporting, etc.).
Intermediate level data analysis capability using MS Excel and/or MS Access
Detail-oriented with the ability to manage and complete multiple tasks accurately
Ability to communicate ideas and proposals verbally and in writing so others will understand
Present results and lead discussions to group audiences
What would be nice to have:
Direct experience with managing material handling equipment fleets. Experience using ERP systems with asset management functions.
Knowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R's, etc.)
Experience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.)
Intermediate level of material handling equipment product knowledge
What we offer:
Medical, dental, and vision benefits
Paid Vacation, Sick Time, and Paid Holidays
Profit Sharing Opportunities
Flexible Spending and HSA Accounts
401 (k) with automatic company contribution and company match
Short-term and long-term disability insurance
Life, Dependent Life, and AD&D Insurance
Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
Employee Assistance Program
Employee Discounts
On-the-job training and development
To be considered for this role, all applicants must submit a full and complete application through our careers page.
The salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Opportunity Employer/Veterans/Disabled
Agency Disclaimer :
Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.
Full job record
| Job ID | 3505c407092a4d90d176bcb574c0669609ff2d41 |
| Org ID | b2014702-948b-477a-815a-0a95831e0137 |
| Source ID | 2f37571b-6cc3-4829-96b2-3be6b2321110 |
| Board ID | 2f37571b-6cc3-4829-96b2-3be6b2321110 |
| Provider | paycom |
| Provider Job Key | 187685 |
| Title | Fleet Support Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Grand Rapids - GRAND RAPIDS, MI 49544; 2950 Walkent Ct NW, GRAND RAPIDS, MI, 49544, USA |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | MI |
| City | GRAND RAPIDS |
| Salary Raw | $17.31 - $32.01 Hourly |
| Salary Min | 17.31 |
| Salary Max | 32.01 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=187685&clientkey=E1830425B9FD8B3574581E5FC71D95A8 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=187685&clientkey=E1830425B9FD8B3574581E5FC71D95A8 |
| First Seen At | 2026-05-31 19:05:56Z |
| Last Seen At | 2026-06-06 19:48:39Z |
| Last Checked At | 2026-06-06 19:48:39Z |
| Last Changed At | 2026-05-31 19:05:56Z |
| Inactive At | — |
| Source Posted At | 2026-05-27 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=E1830425B9FD8B3574581E5FC71D95A8/date=2026-06-06/2026-06-06T19-48-37-775Z-0d7e16f74ed636ca1d5f4c4bebd2b4bc9346684ef691228e575363fe8898d4bf.json |
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If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. \\r\\n\",\"experienceRequirements\":\"What you need to have:\\r\\n\\r\\n\\r\\n\\tMS Office Suite; additional benefit for experience with ERP software systems and specialized software (centralized billing, fleet reporting, etc.).\\r\\n\\tIntermediate level data analysis capability using MS Excel and/or MS Access\\r\\n\\tDetail-oriented with the ability to manage and complete multiple tasks accurately\\r\\n\\tAbility to communicate ideas and proposals verbally and in writing so others will understand\\r\\n\\tPresent results and lead discussions to group audiences\\r\\n\\r\\n\\r\\nWhat would be nice to have:\\r\\n\\r\\n\\r\\n\\tDirect experience with managing material handling equipment fleets. Experience using ERP systems with asset management functions.\\r\\n\\tKnowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R's, etc.)\\r\\n\\tExperience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.)\\r\\n\\tIntermediate level of material handling equipment product knowledge\\r\\n\\r\\n\\r\\nWhat we offer:\\r\\n\\r\\n\\r\\n\\tMedical, dental, and vision benefits\\r\\n\\tPaid Vacation, Sick Time, and Paid Holidays \\r\\n\\tProfit Sharing Opportunities\\r\\n\\tFlexible Spending and HSA Accounts\\r\\n\\t401 (k) with automatic company contribution and company match\\r\\n\\tShort-term and long-term disability insurance\\r\\n\\tLife, Dependent Life, and AD&D Insurance\\r\\n\\tPaid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)\\r\\n\\tEmployee Assistance Program \\r\\n\\tEmployee Discounts\\r\\n\\tOn-the-job training and development\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTo be considered for this role, all applicants must submit a full and complete application through our careers page. \\r\\n\\r\\nThe salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.\\r\\n\\r\\nApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\\r\\n\\r\\n Equal Opportunity Employer/Veterans/Disabled\\r\\n\\r\\nAgency Disclaimer:\\r\\n\\r\\nLogisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. \\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b>What you need to have:</b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">MS Office Suite; additional benefit for experience with ERP software systems and specialized software (centralized billing, fleet reporting, etc.).</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Intermediate level data analysis capability using MS Excel and/or MS Access</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Detail-oriented with the ability to manage and complete multiple tasks accurately</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Ability to communicate ideas and proposals verbally and in writing so others will understand</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Present results and lead discussions to group audiences</span></span></li>\r\n</ul>\r\n\r\n<p class=\"TableParagraph\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b>What would be nice to have:</b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Direct experience with managing material handling equipment fleets. Experience using ERP systems with asset management functions.</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Knowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R's, etc.)</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Experience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.)</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Intermediate level of material handling equipment product knowledge</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><b>What we offer:</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Medical, dental, and vision benefits</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Paid Vacation, Sick Time, and Paid Holidays </span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Profit Sharing Opportunities</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Flexible Spending and HSA Accounts</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">401 (k) with automatic company contribution and company match</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Short-term and long-term disability insurance</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Life, Dependent Life, and AD&D Insurance</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Employee Assistance Program </span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Employee Discounts</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">On-the-job training and development</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">To be considered for this role, all applicants must submit a full and complete application through our careers page. </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><i>The salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.</i></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><b><i>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</i></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"> <b>Equal Opportunity Employer/Veterans/Disabled</b></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b><span style=\"background:white\"><span style=\"color:#2d2d2d\">Agency Disclaimer</span></span></b>:</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. </span></span></p>\r\n",
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"date": "2023-11-16T13:23:14.000Z",
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"description": "About Us:\r\n\r\nLogisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to bein...",
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