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HomeCompaniesE1830425B9FD8B3574581E5FC71D95A8Fleet Support Specialist

Fleet Support Specialist

E1830425B9FD8B3574581E5FC71D95A8 · Grand Rapids - GRAND RAPIDS, MI 49544; 2950 Walkent Ct NW, GRAND RAPIDS, MI, 49544, USA · Hybrid · Active · $17–$32 / hour · Paycom ATS

Job facts

FieldValue
CompanyE1830425B9FD8B3574581E5FC71D95A8
TitleFleet Support Specialist
Normalized title-
Department / teamCustomer Service
LocationGRAND RAPIDS, MI, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$17–$32 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in GRAND RAPIDS.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Hybrid postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE1830425B9FD8B3574581E5FC71D95A8
Source2f37571b-6cc3-4829-96b2-3be6b2321110
ATS providerPaycom ATS

Description

Description About Us: Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: The Fleet Support Specialist assists the Fleet Managers and National Accounts in the delivery of contracted fleet management services for our National Account Fleet Customers. Manage all daily service processes with Dealers and Customers to drive customer satisfaction. Drive service provider process compliance through metric-based performance reports. Manage program administrative tasks, including applicable system updates, service provider contract management, service quote reviews, and PM completion and dispatching. Assisting with Monthly responsibilities as required by the Fleet Administration Manager. What you will do: Ensures a High Level of Customer Service so that National Fleet Account User inquiries are answered promptly and accurately in the provision of information relating to repair updates, application issues, customer feedback, and general maintenance, as well as payment/invoicing. Inquiries may be received through multiple communication channels, including telephone, e-mail, and departmental representatives. Responsible for following up on dispatch requests and ensuring proper data entry practices are developed. Investigating internally/externally to ensure information is accurate. Ongoing review of work processes within the Fleet Management Team and development of action plans for continuous Improvement efforts aligned with the company's business plan. Communicate National Account service agreements with servicing dealers and ensure customer requirements are met. Coordinated support efforts through regular communications with Service Support, Parts Support, Warranty, and the Technical Publications and National Accounts. Maintains a high level of product knowledge to provide up-to-date, accurate information to our National Accounts and Dealers. Collaborate with Fleet Managers to ensure customer satisfaction through recurring meetings. Where: Hybrid position based out of Grand Rapids, MI Qualifications What you need to have: MS Office Suite; additional benefit for experience with ERP software systems and specialized software (centralized billing, fleet reporting, etc.). Intermediate level data analysis capability using MS Excel and/or MS Access Detail-oriented with the ability to manage and complete multiple tasks accurately Ability to communicate ideas and proposals verbally and in writing so others will understand Present results and lead discussions to group audiences What would be nice to have: Direct experience with managing material handling equipment fleets. Experience using ERP systems with asset management functions. Knowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R's, etc.) Experience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.) Intermediate level of material handling equipment product knowledge What we offer: Medical, dental, and vision benefits Paid Vacation, Sick Time, and Paid Holidays Profit Sharing Opportunities Flexible Spending and HSA Accounts 401 (k) with automatic company contribution and company match Short-term and long-term disability insurance Life, Dependent Life, and AD&D Insurance Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave) Employee Assistance Program Employee Discounts On-the-job training and development To be considered for this role, all applicants must submit a full and complete application through our careers page. The salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer : Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Full job record

Job ID3505c407092a4d90d176bcb574c0669609ff2d41
Org IDb2014702-948b-477a-815a-0a95831e0137
Source ID2f37571b-6cc3-4829-96b2-3be6b2321110
Board ID2f37571b-6cc3-4829-96b2-3be6b2321110
Providerpaycom
Provider Job Key187685
TitleFleet Support Specialist
Normalized Title
Statusactive
Activeyes
Location TextGrand Rapids - GRAND RAPIDS, MI 49544; 2950 Walkent Ct NW, GRAND RAPIDS, MI, 49544, USA
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMI
CityGRAND RAPIDS
Salary Raw$17.31 - $32.01 Hourly
Salary Min17.31
Salary Max32.01
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=187685&clientkey=E1830425B9FD8B3574581E5FC71D95A8
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=187685&clientkey=E1830425B9FD8B3574581E5FC71D95A8
First Seen At2026-05-31 19:05:56Z
Last Seen At2026-06-06 19:48:39Z
Last Checked At2026-06-06 19:48:39Z
Last Changed At2026-05-31 19:05:56Z
Inactive At
Source Posted At2026-05-27 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=E1830425B9FD8B3574581E5FC71D95A8/date=2026-06-06/2026-06-06T19-48-37-775Z-0d7e16f74ed636ca1d5f4c4bebd2b4bc9346684ef691228e575363fe8898d4bf.json
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Experience using ERP systems with asset management functions.\\r\\n\\tKnowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R&#39;s, etc.)\\r\\n\\tExperience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.)\\r\\n\\tIntermediate level of material handling equipment product knowledge\\r\\n\\r\\n\\r\\nWhat we offer:\\r\\n\\r\\n\\r\\n\\tMedical, dental, and vision benefits\\r\\n\\tPaid Vacation, Sick Time, and Paid Holidays \\r\\n\\tProfit Sharing Opportunities\\r\\n\\tFlexible Spending and HSA Accounts\\r\\n\\t401 (k) with automatic company contribution and company match\\r\\n\\tShort-term and long-term disability insurance\\r\\n\\tLife, Dependent Life, and AD&amp;D Insurance\\r\\n\\tPaid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)\\r\\n\\tEmployee Assistance Program \\r\\n\\tEmployee Discounts\\r\\n\\tOn-the-job training and development\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nTo be considered for this role, all applicants must submit a full and complete application through our careers page. \\r\\n\\r\\nThe salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.\\r\\n\\r\\nApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\\r\\n\\r\\n&nbsp;Equal Opportunity Employer/Veterans/Disabled\\r\\n\\r\\nAgency Disclaimer:\\r\\n\\r\\nLogisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company&rsquo;s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. \\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b>What you need to have:</b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">MS Office Suite; additional benefit for experience with ERP software systems and specialized software (centralized billing, fleet reporting, etc.).</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Intermediate level data analysis capability using MS Excel and/or MS Access</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Detail-oriented with the ability to manage and complete multiple tasks accurately</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Ability to communicate ideas and proposals verbally and in writing so others will understand</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Present results and lead discussions to group audiences</span></span></li>\r\n</ul>\r\n\r\n<p class=\"TableParagraph\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b>What would be nice to have:</b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Direct experience with managing material handling equipment fleets. Experience using ERP systems with asset management functions.</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Knowledge of fleet management concepts and metrics (e.g., CPH, Utilization %, 4-R&#39;s, etc.)</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Experience using formal fleet reporting software. Basic understanding of dealer service operations (dispatch, work order/invoice processes, etc.)</span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Intermediate level of material handling equipment product knowledge</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><b>What we offer:</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Medical, dental, and vision benefits</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Paid Vacation, Sick Time, and Paid Holidays </span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Profit Sharing Opportunities</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Flexible Spending and HSA Accounts</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">401 (k) with automatic company contribution and company match</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Short-term and long-term disability insurance</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Life, Dependent Life, and AD&amp;D Insurance</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Employee Assistance Program </span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">Employee Discounts</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">On-the-job training and development</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\">To be considered for this role, all applicants must submit a full and complete application through our careers page. </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><i>The salary for this position ranges from $40,000 to $55,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.</i></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:middle\"><b><i>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</i></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">&nbsp;<b>Equal Opportunity Employer/Veterans/Disabled</b></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><b><span style=\"background:white\"><span style=\"color:#2d2d2d\">Agency Disclaimer</span></span></b>:</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\">Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company&rsquo;s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. </span></span></p>\r\n",
    "descriptionTitle": "Description",
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      "date": "2023-11-16T13:23:14.000Z",
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    "jobTitle": "Fleet Support Specialist",
    "postedOn": "",
    "locations": "Grand Rapids - GRAND RAPIDS, MI 49544",
    "remoteType": "",
    "description": "About Us:\r\n\r\nLogisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to bein...",
    "positionType": "Full Time"
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