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Home › Companies › B2392ef7 B3a9 4810 A630 21c1c5264f12 19000101 000001 › Retail General Manager at Princeton Rd

Retail General Manager at Princeton Rd

B2392ef7 B3a9 4810 A630 21c1c5264f12 19000101 000001 · Hamilton, OH, US, Hamilton, OH · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2392ef7 B3a9 4810 A630 21c1c5264f12 19000101 000001
TitleRetail General Manager at Princeton Rd
Normalized title-
Department / team-
LocationHamilton, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyB2392ef7 B3a9 4810 A630 21c1c5264f12 19000101 000001
Source3a56b31c-723b-4a0c-a532-0d7ecd065113
ATS providerADP Workforce Now Recruiting

Description

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. The Retail General Manager (GM) is responsible for managing daily operations of the retail store including both the production activities and the retail selling floor. This includes customer service, stocking, merchandising, inventory control, budgeting, and record keeping. Also included is the overall production efficiency, housekeeping standards, safety standards, loss prevention, and coordination of merchandise flow. The GM is responsible for clearly defining roles, responsibilities and requirements for their direct reports and hold each accountable by setting specific performance expectations, providing necessary training, and giving consistent feedback. Required Skills & Qualifications High school diploma or equivalent, some college preferred. Two to three years of previous retail progressive management experience supervising several departments and/or staff of 15 or more employees. Minimum of five (5) years’ experience in retail or equivalent industry. Experience selecting, assessing, coaching, and developing associates, preferably in a retail environment. Full Profit + Loss ownership. Proficiency in setting and managing schedules for store staff. Ability to communicate effectively in English, both orally and in writing. Math and computer skills required. Broad knowledge of the thrift and resale industry and ability to react to competitively. Highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), strong critical and analytical thinking skills, and appreciation of diversity. Ability to perform the same functions that direct reports perform. Ability to complete necessary paperwork and reports in a timely and efficient manner. Ability to exercise good judgment in handling day-to day situations. Ability to work a flexible schedule to include opening and closing shifts and extended hours during peak business. May be required to work at other locations. Supervisory Responsibility This position has supervisory responsibilities over the retail staff including the Retail Assistant Manager, Retail Supervisor, Merchandise Processors & Sales Associates. Role and Responsibilities Responsible for the overall operation of the retail store, including store opening and closing procedures. Oversee all production levels, and quality of merchandise to the sales floor to optimize revenue generation. Manage inventory levels of all merchandise lines. Monitor and ensure a smooth and effective flow of donations adhering to all published standards, security, safety, and State laws. Maintain staffing levels while attaining budgeted payroll This includes employment hiring, training and managing store employees in accordance with Goodwill policies. Oversee volunteers and/or temporary labor working in store as needed. Perform all requested reporting requirements on a timely basis including but not limited to surveys, production reports and sales reports. Review and analyze profit and loss statements and adjust store operations according to data. Ensure that daily banking requirements are met. Set and manage schedules for store staff so that the store needs are always met. Manage time and attendance through the Company timekeeping program and submit payroll according to established deadlines. Maintain effective email, phone, and face to face communication with all divisions and other stores. Create an atmosphere of ongoing exceptional customer service for both internal and external customers. Serves as point of resolution for customer complaints and grievances. Comply with and enforce organizational policies and standards. Strives to reduce store turnover, through proper training, selection, and motivation of store team. Other duties as assigned. Physical Requirements Ability to work in both a climate controlled and non-climate controlled environment. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods of time (up to 7 hours- per 8-hour shift). Ability to lift and carry 35 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to perform computer based work frequently. We offer competitive pay and benefits including: Medical, Dental, Vision Insurance Life Insurance, Short Term Disability, Long Term Disability Paid Vacation and Sick Paid Holidays 403(b) with company match Employee Assistance Program If you’re looking for a rewarding, fulfilling experience, please join our team!! Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled

Full job record

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Org ID07ab23e6-adc8-47ef-898f-08639e051f90
Source ID3a56b31c-723b-4a0c-a532-0d7ecd065113
Board ID3a56b31c-723b-4a0c-a532-0d7ecd065113
Provideradp_workforcenow
Provider Job Key559685
TitleRetail General Manager at Princeton Rd
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Statusactive
Activeyes
Location TextHamilton, OH, US, Hamilton, OH
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Employment Typefull_time
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CountryUnited States
RegionOH
CityHamilton
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2392ef7-b3a9-4810-a630-21c1c5264f12&ccId=19000101_000001&lang=en_US&type=JS&jobId=559685&jwId=9201010451042_1
First Seen At2026-05-31 18:29:22Z
Last Seen At2026-06-06 13:30:53Z
Last Checked At2026-06-06 13:30:53Z
Last Changed At2026-06-06 13:30:53Z
Inactive At—
Source Posted At2026-05-18 19:49:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><h1 data-pasted=\"true\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. &nbsp;Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.</span></span></span></strong><br><br><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">The Retail General Manager (GM) is responsible for managing daily operations of the retail store including both the production activities and the retail selling floor. This includes customer service,&nbsp;stocking,&nbsp;merchandising, inventory control, budgeting, and record keeping. Also included is the overall production efficiency, housekeeping standards, safety standards, loss prevention, and coordination of merchandise flow. The GM is responsible for clearly defining roles, responsibilities and requirements for their direct reports and hold each accountable by setting specific performance expectations, providing necessary training, and giving consistent feedback.</span></span></span></strong><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Required Skills &amp; Qualifications</span></span></strong></span></span></h1><ul><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">High school diploma or equivalent, some college preferred.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Two to three years of previous retail progressive management experience supervising several departments and/or staff of 15 or more employees.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Minimum of five (5) years&rsquo; experience in retail or equivalent industry.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience selecting, assessing, coaching, and developing associates, preferably in a retail environment.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Full Profit + Loss ownership.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Proficiency in setting and managing schedules for store staff.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to communicate effectively in English, both orally and in writing.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Math and computer skills required.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Broad knowledge of the thrift and resale industry and ability to react to competitively.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), strong critical and analytical thinking skills, and appreciation of diversity.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to perform the same functions that direct reports perform.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to complete necessary paperwork and reports in a timely and efficient manner.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to exercise good judgment in handling day-to day situations.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work a flexible schedule to include opening and closing shifts and extended hours during peak business.&nbsp;</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">May be required to work at other locations.</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Supervisory Responsibility</span></span></strong></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">This position has supervisory responsibilities over the retail staff including the Retail Assistant Manager, Retail Supervisor, Merchandise Processors &amp; Sales Associates.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Role and Responsibilities</span></span></strong></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Responsible for the overall operation of the retail store, including store opening and closing procedures.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Oversee all production levels, and quality of merchandise to the sales floor to optimize revenue generation.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Manage inventory levels of all merchandise lines.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Monitor and ensure a smooth and effective flow of donations adhering to all published standards, security, safety, and State laws.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain staffing levels while attaining budgeted payroll This includes employment hiring, training and managing store employees in accordance with Goodwill policies.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Oversee volunteers and/or temporary labor working in store as needed.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Perform all requested reporting requirements on a timely basis including but not limited to surveys, production reports and sales reports.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Review and analyze profit and loss statements and adjust store operations according to data.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ensure that daily banking requirements are met.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Set and manage schedules for store staff so that the store needs are always met.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Manage time and attendance through the Company timekeeping program and submit payroll according to established deadlines.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain effective email, phone, and face to face communication with all divisions and other stores.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Create an atmosphere of ongoing exceptional customer service for both internal and external customers. Serves as point of resolution for customer complaints and grievances.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Comply with and enforce organizational policies and standards.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Strives to reduce store turnover, through proper training, selection, and motivation of store team.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Other duties as assigned.</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Physical Requirements</span></span></strong></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work in both a climate controlled and non-climate controlled environment.&nbsp;</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods of time (up to 7 hours- per 8-hour shift).</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to lift and carry 35 pounds with or without a reasonable accommodation.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Moderate noise (i.e., business office with computers, phone, and printers, light traffic).</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work in a confined area.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to perform computer based work frequently. &nbsp;</span></span></span></span></li></ul><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">We offer competitive pay and benefits including:</span></span></span></span></strong><ul><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Medical, Dental, Vision Insurance</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Life Insurance, Short Term Disability, Long Term Disability</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Paid Vacation and Sick</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Paid Holidays</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">403(b) with company match</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Employee Assistance Program</span></span></span></span></li></ul><h1><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">If you&rsquo;re looking for a rewarding, fulfilling experience, please join our team!!&nbsp;</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Please complete application and attach resume with detailed work experience. &nbsp;Incomplete applications will not be considered for the position.</span></span></span></span></strong><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">EEO Employer/Vet/Disabled</span></span></span></span></h1></div></div></div></div></div></div></div>\n",
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