Senior Manager Social Media - Office of CEO

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    "description": "<p><span style=\"font-size: 14pt; font-weight: bold\">About Global Citizen</span></p>\n<p><span style=\"font-size: 10pt\">Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. </span><span style=\"color: rgb(29, 28, 29); font-size: 10pt\">Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">Role Overview</span></p>\n<p><br><span style=\"font-size: 10pt\">Global Citizen is seeking a </span><span style=\"font-size: 10pt; font-weight: bold\">Social Media Senior Manager</span><span style=\"font-size: 10pt\"> (Senior Manager-level) to lead the strategy, development, and execution of social media across the channels of our CEO. This role sits within the Office of the CEO and works closely with Global Citizen’s Marketing and Communications teams to ensure alignment between the CEO’s voice and the organization’s broader mission, campaigns, and brand.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt\">The </span><span style=\"font-size: 10pt; font-weight: bold\">Social Media Senior Manager</span><span style=\"font-size: 10pt\"> will be responsible for executing a comprehensive social media strategy for the CEO, managing day-to-day content production and publishing, and identifying opportunities to elevate the CEO’s voice across key platforms. This role requires a strong strategic thinker and hands-on content operator who can translate organizational priorities, global moments, and key partnerships into compelling digital storytelling.</span></p>\n<p><span style=\"font-size: 10pt\">The ideal candidate has experience supporting senior executives or C-suite leaders on social media and understands how to balance brand management, executive voice, hands-on content creations, and mission-driven storytelling in a fast-paced global organization.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Content Development &amp; Storytelling - 30%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Lead the development of social media content across the CEO’s channels, including written posts, short-form video, scripts, graphics, and multimedia storytelling.</span></li>\n<li><span style=\"font-size: 10pt\">Draft social copy, talking points, captions, and scripts as part of the content pre-production. </span></li>\n<li><span style=\"font-size: 10pt\">Coordinate with internal teams to translate key moments—campaigns, announcements, global events, partnerships, and milestones—into engaging social content.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain a consistent and authentic voice for the CEO while ensuring alignment with Global Citizen’s brand and mission.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Build and maintain a comprehensive content calendar for the CEO’s social channels, including day-to-day posting, tentpole moments, events, and campaign amplification.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate closely with the CEO’s diary and Office of the CEO team to identify opportunities for real-time content capture during meetings, events, and travel.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Production &amp; Content Creation - 30%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Capture and produce social-first content including short-form video, behind-the-scenes moments, and event-based content.</span></li>\n<li><span style=\"font-size: 10pt\">Manage external vendors and freelance creators as needed to support high-quality content production.</span></li>\n<li><span style=\"font-size: 10pt\">Review and provide feedback for all outsourced content to ensure it aligns with Global Citizen’s and the CEO’s voice and brand.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Technology &amp; Platform Management - 15%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain strong working knowledge of social media platforms and their evolving features and algorithms.</span></li>\n<li><span style=\"font-size: 10pt\">Utilize digital tools and analytics platforms to optimize performance and workflow.</span></li>\n<li><span style=\"font-size: 10pt\">Understand how to implement paid media campaigns for individual verified accounts. </span></li>\n<li>Provide technology support related to content capture, publishing, and social media management when required.</li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Social Media Strategy &amp; Leadership - 15%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Execute a comprehensive social media strategy for the CEO’s channels that aligns with Global Citizen’s organizational priorities, campaigns, and global moments.</span></li>\n<li><span style=\"font-size: 10pt\">Identify opportunities to elevate the CEO’s voice across key platforms including LinkedIn, Instagram, TikTok, X, and emerging channels.</span></li>\n<li><span style=\"font-size: 10pt\">Continuously monitor trends, industry developments, and partner activity to identify new opportunities for engagement and thought leadership.</span></li>\n<li><span style=\"font-size: 10pt\">Work closely with the Deputy Chief of Staff and the Global Citizen Growth Team to ensure the CEO’s digital presence supports broader organizational messaging and strategic priorities.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Analytics &amp; Performance - 10%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Monitor and analyze the performance of social media campaigns and content across the CEO’s platforms.</span></li>\n<li><span style=\"font-size: 10pt\">Identify opportunities to optimize engagement, audience growth, and impact through data-informed decision making.</span></li>\n<li><span style=\"font-size: 10pt\">Develop frameworks to measure and report on the effectiveness of the CEO’s social presence.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">Key Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">5+ years of experience managing social media strategy and content, preferably supporting senior executives or C-suite leaders.</span></li>\n<li><span style=\"font-size: 10pt\">Demonstrated experience developing and executing successful social media campaigns across multiple platforms.</span></li>\n<li><span style=\"font-size: 10pt\">Exceptional writing and storytelling skills with the ability to adapt tone for executive voice.</span></li>\n<li><span style=\"font-size: 10pt\">Strong understanding of major social media platforms including Instagram, LinkedIn, and TikTok.</span></li>\n<li><span style=\"font-size: 10pt\">Experience producing or managing multimedia content including video and short-form digital storytelling.</span></li>\n<li><span style=\"font-size: 10pt\">Strong project management skills with the ability to manage multiple initiatives simultaneously.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to operate in a fast-paced environment with shifting priorities.</span></li>\n<li><span style=\"font-size: 10pt\">High degree of professionalism, discretion, and ability to manage confidential information.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent interpersonal and collaboration skills with the ability to work across multiple teams.</span></li>\n<li><span style=\"font-size: 10pt\">This role requires communicating with colleagues across time zones, which can be outside of standard East Coast working hours. </span></li>\n<li><span style=\"font-size: 10pt\">Preferred: Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Personal Attributes</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Strategic thinker with strong creative instincts.</span></li>\n<li><span style=\"font-size: 10pt\">Highly organized and detail-oriented.</span></li>\n<li><span style=\"font-size: 10pt\">Comfortable working closely with senior leadership.</span></li>\n<li><span style=\"font-size: 10pt\">Flexible and adaptable in a fast-moving global organization.</span></li>\n<li><span style=\"font-size: 10pt\">Happy to work in a flexible working environment, which can include nights / weekends and travel. </span></li>\n<li><span style=\"font-size: 10pt\">Friendly, confident, and proactive communicator.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">Benefits</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Why Global Citizen?</span></p>\n<p><span style=\"font-size: 10pt\">In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">More Details</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Must be authorized for employment in New York</span></li>\n<li><span style=\"font-size: 10pt\">Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday &amp; Friday) telecommuting. However, this role often requires in-office work on Mondays and Fridays.</span></li>\n<li><span style=\"font-size: 10pt\">Some travel will be required. </span></li>\n<li><span style=\"font-size: 10pt\">Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings &amp; employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP).</span></li>\n<li><span style=\"font-size: 10pt\">Salary Range: $95,000 - $100,000 Annual Salary</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</span></p>",
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