Client Access Specialist

{
  "content_hash": "879d2872c948010c8c362b4fbe3eae351b0128b2724b4b95be0db33ff9581cf1",
  "source_hash": "6a79c81246ddf0e7fe7726bd4487f2a715b37b79529da8dc583d05da4e0a5bdc",
  "last_changed_at": "2026-05-31T19:05:44.847Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Brainerd Outpatient - Brainerd, MN 56401; 520 5th St NW, Brainerd, MN, 56401, USA",
    "city": "Brainerd",
    "region": "MN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 21,
  "salary_min": 21,
  "inferred_at": "2026-06-06T19:56:40.214Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Brainerd Outpatient - Brainerd, MN 56401; 520 5th St NW, Brainerd, MN, 56401, USA",
      "city": "Brainerd",
      "region": "MN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Brainerd",
    "jobId": 232483,
    "level": "",
    "endDate": "",
    "legalId": 39,
    "isHotJob": false,
    "jobShift": "Day",
    "jobTitle": "Client Access Specialist ",
    "location": "Brainerd Outpatient - Brainerd, MN 56401",
    "startDate": "",
    "clientCode": "0AO14",
    "remoteType": "",
    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><em><strong>Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package!&nbsp; </strong></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">We are seeking a Client Access Specialist to join our team! This position will provide continuous daily supportive services&nbsp;for the Northern Pines Brainerd Outpatient&nbsp;Office.&nbsp;This role will support both Northern Pines clients and staff.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Essential Functions</strong> include:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Effectively utilize necessary technology (computer, email, electronic health record system, fax machine, copier, and multiple-line phone) to complete tasks.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Check in clients for appointments.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Administer client screeners and enter data into the electronic health record (EHR); identify clients with a positive score for provider follow-up.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Obtain treatment consent, privacy practices, and telehealth consent forms; ensure forms are updated annually.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Schedule client appointments.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Process referrals according to agency guidelines.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Routinely verify and update client demographic information (e.g., address, phone numbers, and insurance).</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Manage provider schedules by adding and updating all staff activities and extending recurring appointments.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ensure all client appointment blocks are filled.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Conduct the entire outpatient intake process, including collecting necessary client information, verifying insurance, entering data into the EHR, preparing/sending intake packets, and locating past client files.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Manage client insurance processes, including verification, fielding questions, obtaining necessary authorizations, and addressing insurance denials.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Request medical records from external sources and process them once received.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Perform general clerical duties including filing, scanning documents, answering phones, directing calls, administering forms, confirming appointments, and distributing mail.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Assist clinicians with various administrative requests.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Maintain a clean and professional lobby area, including preparing coffee for clients.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Order office supplies as needed.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Obtain and enter social determinants of health (SDOH) and provide follow-up for immediate needs (e.g., connecting clients to food boxes for food insecurity).</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Provide resources and referrals to clients as needed.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Collaborate with all programs within Northern Pines and external community partners.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Collect and enter client vitals (height, weight, blood pressure, heart rate, and BMI) into the EHR.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Provide appointment reminder phone calls.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Follow up with clients who &quot;do not show&quot; for appointments; record all communication in the EHR log in collaboration with the provider.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Request court and/or police records as needed.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Assist with the management of the company&rsquo;s vehicle fleet as needed.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Receive and process client payments in the office.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Reserve and manage room check-outs for staff.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Manage all incoming and outgoing mail.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Triage clients to the Mobile Crisis Outreach team when necessary.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Obtain and verify legal custody or guardianship documentation.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Qualifications </strong>include:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Excellent organizational and interpersonal skills</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to multi task, pay close attention to details, work in a fast-paced environment and work independently at times</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to lift 60lbs on an occasional basis</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Sit and/or stand for long periods of time</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Travel is a function of this position; a valid driver&#39;s license is required</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Benefits</strong> include:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life,&nbsp;short term disability, accident, hospital indemnity and critical illness plans</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Health Savings account with employer contribution</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">401K with employer match</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Generous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity)&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Nine holidays observed per year as follows: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Supportive of time off for a healthy work/life balance&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Bereavement Pay</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Travel reimbursement</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Northern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Keywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service&nbsp;</span></span></p>\n",
    "jobCategory": "",
    "salaryRange": "$21.00 - $21.00 Hourly",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": true,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Client Access Specialist \",\"identifier\":\"J0AO14232483\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A02A60AB080A93F97531C73322654A1C/jobs/232483\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A02A60AB080A93F97531C73322654A1C\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21,\"maxValue\":21,\"unitText\":\"\"}},\"datePosted\":\"2026-05-20\",\"description\":\"Job DetailsJob Location: Brainerd Outpatient - Brainerd, MN 56401Position Type: Full TimeSalary Range: $21.00 - $21.00 HourlyJob Shift: DayNorthern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package!&nbsp; \\n\\n&nbsp;\\n\\nWe are seeking a Client Access Specialist to join our team! This position will provide continuous daily supportive services&nbsp;for the Northern Pines Brainerd Outpatient&nbsp;Office.&nbsp;This role will support both Northern Pines clients and staff.\\n\\n&nbsp;\\n\\nEssential Functions include:\\n\\n\\n\\tEffectively utilize necessary technology (computer, email, electronic health record system, fax machine, copier, and multiple-line phone) to complete tasks.\\n\\tCheck in clients for appointments.\\n\\tAdminister client screeners and enter data into the electronic health record (EHR); identify clients with a positive score for provider follow-up.\\n\\tObtain treatment consent, privacy practices, and telehealth consent forms; ensure forms are updated annually.\\n\\tSchedule client appointments.\\n\\tProcess referrals according to agency guidelines.\\n\\tRoutinely verify and update client demographic information (e.g., address, phone numbers, and insurance).\\n\\tManage provider schedules by adding and updating all staff activities and extending recurring appointments.\\n\\tEnsure all client appointment blocks are filled.\\n\\tConduct the entire outpatient intake process, including collecting necessary client information, verifying insurance, entering data into the EHR, preparing/sending intake packets, and locating past client files.\\n\\tManage client insurance processes, including verification, fielding questions, obtaining necessary authorizations, and addressing insurance denials.\\n\\tRequest medical records from external sources and process them once received.\\n\\tPerform general clerical duties including filing, scanning documents, answering phones, directing calls, administering forms, confirming appointments, and distributing mail.\\n\\tAssist clinicians with various administrative requests.\\n\\tMaintain a clean and professional lobby area, including preparing coffee for clients.\\n\\tOrder office supplies as needed.\\n\\tObtain and enter social determinants of health (SDOH) and provide follow-up for immediate needs (e.g., connecting clients to food boxes for food insecurity).\\n\\tProvide resources and referrals to clients as needed.\\n\\tCollaborate with all programs within Northern Pines and external community partners.\\n\\tCollect and enter client vitals (height, weight, blood pressure, heart rate, and BMI) into the EHR.\\n\\tProvide appointment reminder phone calls.\\n\\tFollow up with clients who &quot;do not show&quot; for appointments; record all communication in the EHR log in collaboration with the provider.\\n\\tRequest court and/or police records as needed.\\n\\tAssist with the management of the company&rsquo;s vehicle fleet as needed.\\n\\tReceive and process client payments in the office.\\n\\tReserve and manage room check-outs for staff.\\n\\tManage all incoming and outgoing mail.\\n\\tTriage clients to the Mobile Crisis Outreach team when necessary.\\n\\tObtain and verify legal custody or guardianship documentation.\\n\\n\\n&nbsp;\\n\\nQualifications include:\\n\\n\\n\\tExcellent organizational and interpersonal skills\\n\\tAbility to multi task, pay close attention to details, work in a fast-paced environment and work independently at times\\n\\tAbility to lift 60lbs on an occasional basis\\n\\tSit and/or stand for long periods of time\\n\\tTravel is a function of this position; a valid driver&#39;s license is required\\n\\n\\n&nbsp;\\n\\nBenefits include:\\n\\n\\n\\tHealth, Dental, Disability and Life insurance with other additional voluntary options for spousal life,&nbsp;short term disability, accident, hospital indemnity and critical illness plans\\n\\tHealth Savings account with employer contribution\\n\\t401K with employer match\\n\\tGenerous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity)&nbsp;\\n\\tNine holidays observed per year as follows: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.\\n\\tSupportive of time off for a healthy work/life balance&nbsp;\\n\\tBereavement Pay\\n\\tTravel reimbursement\\n\\n\\n&nbsp;\\n\\nNorthern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.\\n\\nKeywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service&nbsp;\\n \",\"responsibilities\":\"Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package!&nbsp; \\n\\n&nbsp;\\n\\nWe are seeking a Client Access Specialist to join our team! This position will provide continuous daily supportive services&nbsp;for the Northern Pines Brainerd Outpatient&nbsp;Office.&nbsp;This role will support both Northern Pines clients and staff.\\n\\n&nbsp;\\n\\nEssential Functions include:\\n\\n\\n\\tEffectively utilize necessary technology (computer, email, electronic health record system, fax machine, copier, and multiple-line phone) to complete tasks.\\n\\tCheck in clients for appointments.\\n\\tAdminister client screeners and enter data into the electronic health record (EHR); identify clients with a positive score for provider follow-up.\\n\\tObtain treatment consent, privacy practices, and telehealth consent forms; ensure forms are updated annually.\\n\\tSchedule client appointments.\\n\\tProcess referrals according to agency guidelines.\\n\\tRoutinely verify and update client demographic information (e.g., address, phone numbers, and insurance).\\n\\tManage provider schedules by adding and updating all staff activities and extending recurring appointments.\\n\\tEnsure all client appointment blocks are filled.\\n\\tConduct the entire outpatient intake process, including collecting necessary client information, verifying insurance, entering data into the EHR, preparing/sending intake packets, and locating past client files.\\n\\tManage client insurance processes, including verification, fielding questions, obtaining necessary authorizations, and addressing insurance denials.\\n\\tRequest medical records from external sources and process them once received.\\n\\tPerform general clerical duties including filing, scanning documents, answering phones, directing calls, administering forms, confirming appointments, and distributing mail.\\n\\tAssist clinicians with various administrative requests.\\n\\tMaintain a clean and professional lobby area, including preparing coffee for clients.\\n\\tOrder office supplies as needed.\\n\\tObtain and enter social determinants of health (SDOH) and provide follow-up for immediate needs (e.g., connecting clients to food boxes for food insecurity).\\n\\tProvide resources and referrals to clients as needed.\\n\\tCollaborate with all programs within Northern Pines and external community partners.\\n\\tCollect and enter client vitals (height, weight, blood pressure, heart rate, and BMI) into the EHR.\\n\\tProvide appointment reminder phone calls.\\n\\tFollow up with clients who &quot;do not show&quot; for appointments; record all communication in the EHR log in collaboration with the provider.\\n\\tRequest court and/or police records as needed.\\n\\tAssist with the management of the company&rsquo;s vehicle fleet as needed.\\n\\tReceive and process client payments in the office.\\n\\tReserve and manage room check-outs for staff.\\n\\tManage all incoming and outgoing mail.\\n\\tTriage clients to the Mobile Crisis Outreach team when necessary.\\n\\tObtain and verify legal custody or guardianship documentation.\\n\\n\\n&nbsp;\\n\\nQualifications include:\\n\\n\\n\\tExcellent organizational and interpersonal skills\\n\\tAbility to multi task, pay close attention to details, work in a fast-paced environment and work independently at times\\n\\tAbility to lift 60lbs on an occasional basis\\n\\tSit and/or stand for long periods of time\\n\\tTravel is a function of this position; a valid driver&#39;s license is required\\n\\n\\n&nbsp;\\n\\nBenefits include:\\n\\n\\n\\tHealth, Dental, Disability and Life insurance with other additional voluntary options for spousal life,&nbsp;short term disability, accident, hospital indemnity and critical illness plans\\n\\tHealth Savings account with employer contribution\\n\\t401K with employer match\\n\\tGenerous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity)&nbsp;\\n\\tNine holidays observed per year as follows: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.\\n\\tSupportive of time off for a healthy work/life balance&nbsp;\\n\\tBereavement Pay\\n\\tTravel reimbursement\\n\\n\\n&nbsp;\\n\\nNorthern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.\\n\\nKeywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service&nbsp;\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NORTHERN PINES MENTAL HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A02A60AB080A93F97531C73322654A1C\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"520 5th St NW\",\"addressLocality\":\"Brainerd\",\"addressRegion\":\"MN\",\"postalCode\":56401,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "",
    "descriptionTitle": "Position Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2019-08-27T12:26:10.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 232483,
    "isHotJob": false,
    "jobTitle": "Client Access Specialist ",
    "postedOn": "",
    "locations": "Brainerd Outpatient - Brainerd, MN 56401",
    "remoteType": "",
    "description": "Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package!  \n\n \n\nWe are seeking a Client Access Spec...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/232483",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 27108
  },
  "detail_errors": []
}