AI Product Manager

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    "datePosted": "2026-04-17",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><span style=\"font-weight: bold\">The Mission</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-size: 12pt\">We aren't just adding \"wrappers\" to our software; we are rebuilding the MSP (Managed Service Provider) experience from the ground up. You will be the <span style=\"font-weight: bold\">CEO of our AI Product Suite</span>, responsible for turning LLMs and agentic workflows into high-margin, revenue-generating engines. This role is for a builder who treats \"time-to-value\" as a North Star and \"ARR\" as the ultimate validation of product-market fit.</span> </span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">🚀 Revenue &amp; Market Strategy (The \"Business\" Owner)</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Monetization Architecture:</span> Move beyond flat SaaS seats. Design and implement usage-based pricing, credit systems, or \"value-based\" billing tied to AI-automated outcomes.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Competitive Intelligence:</span> Maintain a \"Battlecard\" mentality. Know exactly what the incumbents and startups are shipping and ensure our AI capabilities (triage, QA, and automation) are 10x better, not 10% faster.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">GTM Execution:</span> Don't just hand off a deck to Sales. Drive the narrative, define the ICP (Ideal Customer Profile), and ensure our positioning clearly articulates the ROI of \"AI over Headcount.\"</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">🤖 AI Native Product Leadership</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">The \"AI Trinity\" Tradeoff:</span> Ruthlessly manage the balance between <span style=\"font-weight: bold\">Accuracy, Latency, and Unit Cost</span>. You know when to use a frontier model (GPT-4/Claude 3.5) vs. a fine-tuned small language model (SLM) for specific MSP tasks.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Agentic Workflows:</span> Shift from simple \"chatbots\" to autonomous agents that can execute ticket resolution, not just summarize it.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Data as a Moat:</span> Define the data collection strategy to create a proprietary feedback loop (RLHF) that makes our models smarter with every MSP ticket handled.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">🛠️ Rapid Execution &amp; Experimentation</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">0 → 1 Execution:</span> Lead \"Flash Builds\"—getting prototypes in front of customers in days, not months.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Performance Benchmarking:</span> Define what \"Good\" looks like. Build the evaluation frameworks (Evals) to ensure our AI isn't just \"cool\" but consistently reliable in a production MSP environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><span style=\"font-weight: bold\">Qualifications:</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">3+ Years of AI/SaaS PM Experience:</span> You have shipped at least one product powered by LLMs, RAG (Retrieval-Augmented Generation), or Agentic frameworks.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Commercial Instinct:</span> You have a track record of owning a P&amp;L or being directly responsible for revenue KPIs. You understand CAC, LTV, and churn.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Technical Depth:</span> You don't need to write the Python, but you should understand tokens, embeddings, prompt engineering, and the difference between \"hallucination\" and \"creative temperature.\"</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">MSP/ITSM Domain Knowledge (Bonus):</span> Familiarity with how tickets flow through a service desk is a massive plus.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Global Collaborator:</span> Proven ability to lead sync and async workflows across US, China, and Philippines time zones.</span></li>\n</ul>\n<p><br><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">Work Setup and Benefits:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Location: Remote (Philippine-based only)</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Schedule: 6 PM- 3 AM PHT, Weekends off</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">HMO Reimbursement: $100/month</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Life Insurance Reimbursement: $20/month</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Dental ($20) and Vision ($4) Monthly Reimbursement</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">15 PTO credits/year (convertible to cash if unused!)</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Training Reimbursements: Up to $30</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">US Holiday Pay</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">And many more!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><span style=\"font-weight: bold\">Why This Role?</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><span style=\"font-size: 12pt\">You won't be managing a \"feature list.\" You will be deciding how an entire industry evolves. If you are obsessed with the intersection of <span style=\"font-weight: bold\">Generative AI</span> and <span style=\"font-weight: bold\">Unit Economics</span>, this is your playground.</span><br></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Ready to take on the challenge? Apply now at MSPbots!</span></p>",
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