Principal Software Developer (AI / Agentic Systems)

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    "datePosted": "2026-05-29",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">About Laivly</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">About the role</span></span></p>\n<p><span style=\"font-size: 15px\"><br></span><span style=\"font-size: 12pt\">The team at Laivly is looking for a highly skilled and motivated </span><span style=\"font-size: 12pt; font-weight: bold\">Principal Software Developer with deep experience in agentic AI systems</span><span style=\"font-size: 12pt\"> to join our innovative team. You will play a critical role in designing, developing, and delivering cutting-edge AI-powered solutions, including LLM-driven browser-use agents, workflow orchestration pipelines, and tool-using AI systems. You will mentor and inspire a team of talented engineers while pushing the boundaries of what AI can do in real-world customer service environments. You bring expertise across multiple programming languages, including Node.js, .NET, Python, and hands-on experience in building AI agents that can plan, reason, and interact with tools, APIs and browser environments. You excel at solving complex challenges with creativity and minimal direction, demonstrating a passion for learning and pushing the boundaries of technology.</span><br></p>\n<p><br></p>\n<p><em><span style=\"font-weight: bold\">This role is remote and open to Canadian Residents only.</span></em></p>\n<p><em><br></em></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">As Principal Software Developer, you will…</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Architect and Develop Solutions: </span></span><br><span style=\"font-size: 15px\">Design, implement, and optimize software solutions using modern frameworks and technologies, including .NET, Node.js, Python, and generative AI platforms</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Innovative Problem Solving: </span></span><br><span style=\"font-size: 15px\">Tackle complex engineering challenges with creative approaches, leveraging your expertise and curiosity to deliver effective solutions independently</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Mentorship and Leadership: </span></span><br><span style=\"font-size: 15px\">Guide and mentor junior and mid-level engineers, fostering their technical growth and contributing to a culture of collaboration and innovation</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Stay Ahead of the Curve: </span></span><br><span style=\"font-size: 15px\">Continuously learn and integrate new technologies, frameworks, and methodologies to keep our solutions at the forefront of the industry</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Collaborate Across Teams: </span></span><br><span style=\"font-size: 15px\">Work closely with product managers, designers, and stakeholders to translate business needs into robust technical solutions</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Code Quality and Best Practices: </span></span><br><span style=\"font-size: 15px\">Uphold high standards in code quality, testing, and documentation to ensure maintainability and scalability</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">As Principal Software Developer, you have…</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 15px\">Minimum 7 years proven experience in </span><span style=\"font-size: 15px\">software development</span><span style=\"font-size: 15px\"> with deep expertise in </span><span style=\"font-size: 15px\">.NET</span><span style=\"font-size: 15px\">, </span><span style=\"font-size: 15px\">Node.js</span><span style=\"font-size: 15px\">, and </span><span style=\"font-size: 15px\">Python</span></li>\n<li><span style=\"font-size: 15px\">Strong knowledge and hands-on experience with </span><span style=\"font-size: 15px\">generative AI</span><span style=\"font-size: 15px\"> tools, frameworks and applications</span></li>\n<li><span style=\"font-size: 12pt\">Experience designing autonomous or semi-autonomous AI systems that interact with real-world environments.</span></li>\n<li><span style=\"font-size: 12pt\">Understanding of AI safety, guardrails, and human-in-the-loop workflows.</span></li>\n<li><span style=\"font-size: 12pt\">Experience optimizing LLM inference pipelines or fine-tuning models for agentic tasks.</span><br></li>\n<li><span style=\"font-size: 15px\">Proficiency in a variety of programming paradigms and languages (e.g., Java, Go, or others is a plus)</span></li>\n<li><span style=\"font-size: 15px\">Ability to independently solve challenging problems with limited guidance</span></li>\n<li><span style=\"font-size: 15px\">Demonstrated capability to mentor other engineers, creating an inclusive and empowering team environment</span></li>\n<li><span style=\"font-size: 15px\">Strong understanding of system architecture, microservices, and cloud-based technologies (e.g., AWS, Azure, or GCP)</span></li>\n<li><span style=\"font-size: 15px\">Familiarity with modern development practices such as CI/CD, Agile, and DevOps principles</span></li>\n<li><span style=\"font-size: 15px\">Excellent communication skills, with the ability to articulate complex technical concepts to a range of audiences</span></li>\n<li><span style=\"font-size: 15px\">2 or more years in a fast paced start-up environment </span></li>\n<li><span style=\"font-size: 15px\">Experience in AI/ML applications, including natural language processing and deep learning</span></li>\n<li><span style=\"font-size: 15px\">Familiarity with front-end frameworks (e.g., React, Angular, or Vue.js)</span></li>\n<li><span style=\"font-size: 15px\">Contributions to open-source projects or a portfolio showcasing innovative projects</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Life at Laivly</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\">Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 15px\">We’ve got a shared mission—and a Laivly future. Join us today!</span></p>\n<p><br></p>\n<p><em><span style=\"color: #222222; font-size: 13px\">Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.</span></em></p>\n<p><em><span style=\"color: #222222; font-size: 13px\">Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.</span></em></p>",
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