AP Lead

Who We Are General Catalyst is a global investment and transformation company that partners with the world’s most ambitious entrepreneurs to drive resilience and applied AI. We support founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond. With offices in the U.S., Europe, and India, we have supported the growth of 800+ businesses, including Airbnb, Anduril, Anthropic, Applied Intuition, Commure, Glean, Gusto, Helsing, Hubspot, Kayak, Livongo, Mistral, Ramp, Samsara, Snap, Stripe, Sword, and Zepto. About the Role General Catalyst is seeking an Accounts Payable Lead to join our Management Company team. Reporting to the Accounting Manager, you will own the full AP function across a complex, multi-entity structure spanning multiple currencies and legal entities, covering everything from invoice intake and vendor management to payment execution, reconciliation, and reporting. This is a hands-on, high-ownership role. You will be the operational center of gravity for everything AP: managing a high-volume inbox, resolving vendor issues, enforcing policy, closing the books on time, and constantly looking for ways to make the process more efficient. We are looking for someone who brings deep AP expertise, sharp attention to detail, and the initiative to solve problems before they escalate. If you have thrived in a lean, fast-growing environment where ownership is real and the work is visible, this role is for you. Key Responsibilities Accounts Payable Invoice Processing Own the front-end AP process: invoice intake, validation, coding, and routing for approval across multiple entities and currencies Apply correct entity, department, and class coding in NetSuite at time of invoice entry across 5 distinct business lines and multiple legal entities spanning the US, UK, Germany, and India Apply awareness of local tax treatment by jurisdiction for UK, German, and Indian entity invoices Manage the full bill lifecycle from receipt through payment, ensuring accuracy and completeness at every stage Own the AP inbox as the primary point of contact for invoice and payment-related requests, triaging and resolving issues in a timely manner Lead year-end 1099 processing and filings Continuously look for ways to make the AP process faster, cleaner, and more scalable Vendor Management Manage vendor onboarding, including W-9/W-8 collection, banking detail verification, and vendor master data hygiene Maintain vendor records and ensure updates to banking details, contact information, and entity assignments are captured and verified promptly Serve as the primary point of escalation for vendor disputes, payment inquiries, and invoice discrepancies Payments Verify that vendor payment accounts and banking details are accurate and up to date in Ramp prior to payment release Queue payments outside of Ramp as needed, coordinating with the appropriate internal stakeholders Flag discrepancies or issues in payment setup before they reach disbursement Reconciliation & Reporting Perform AP reconciliations including vendor statement reconciliations, subledger-to-GL tie-outs, and intercompany AP balances Prepare regular AP reporting including aging reports, payment forecasts, accruals, and month-end close packages for the Controller Monthly Close Support Support month end close procedures - ensuring all invoices are posted, accruals are recorded, aging is reviewed and the AP subledger is reconciled to the GL Prepare and maintain month-end AP accrual process and monitor recurring vendor spend Expense Management Develop a thorough understanding of GC's internal expense policy across all entities Monitor employee transactions in Ramp for accuracy and compliance with policy Approve and code transactions, ensuring proper GL coding and entity allocation Maintain expense reimbursement policies and serve as the primary resource for employee questions and exceptions Train new hires on GC's expense policy, Ramp workflows, and submission requirements; serve as the go-to resource for onboarding employees across all entities and geographies Finance Systems & Technology Work proficiently in Ramp and NetSuite as the primary systems for day-to-day AP operations Ability to troubleshoot and train others on both platforms Maintain strong Excel and Google Sheets skills for reporting, reconciliations, and ad hoc analysis Familiarity with travel management systems is a plus Identify and drive process improvement opportunities across the AP function; document workflows, build scalable SOPs, and reduce manual touchpoints over time Leverage AI tools where applicable to improve speed and accuracy across routine workflows Communications & Stakeholder Management Serve as the primary contact for AP matters across vendors, employees, and internal leadership Communicate proactively and clearly, both upward to the Controller and across the broader organization Take a solutions-oriented approach to issues and inquiries at every level, continuing to build on a culture of accuracy and efficiency Required Qualifications 5-8 years of experience in accounts payable and expense management within a corporate finance or accounting environment. Proficiency in AP and expense management software (e.g., Ramp, ERP systems, banking platforms, or similar tools). Experience with vendor payments, corporate card programs, and financial compliance processes. Familiarity with tax reporting, financial reconciliations, and global payment processing. Strong attention to detail, problem-solving skills, and ability to manage multiple tasks in a fast-paced environment. Excellent communication and collaboration skills for working with internal teams and external vendors. Bachelor's degree in Accounting, Finance, or a related field. Location & Work Arrangement This position is based in New York, NY or Boston, MA, and has a hybrid working schedule (3-days in office). At General Catalyst, we believe the best ideas and the boldest outcomes come from people who bring different perspectives to the table. We know that outlier outcomes require us to think differently than everyone else. That’s why we’re committed to building teams that reflect a wide range of backgrounds, experiences and ways of thinking. Diverse perspectives are essential to our mission of responsible innovation and creating inclusive prosperity.

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