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    "ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Vice President, Client Operations Manager</strong></span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We’re seeking a future team member for the role of <strong>Vice President, Client Operations Manager&nbsp;</strong>to join our team. This role is located in&nbsp;<strong>Los Angeles, CA.</strong></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">In this role, you’ll make an impact in the following ways:&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Develop and implement strategies to enhance client service delivery, by leveraging industry’s best practices and innovative solutions.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.&nbsp;</span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">To be successful in this role, we’re seeking the following:&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Bachelor’s degree in business, Finance, or a related field.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Advanced degrees, FINRA securities licenses or relevant certifications are a plus.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">4-7 years of securities brokerage experience and 0-1 years of management experience.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Experience in Registered Investment Advisory (RIA) client operations and/or client services is preferred.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Strong leadership and team management skills.&nbsp;</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Excellent analytical and problem-solving abilities.</span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 11pt;\">Effective communication and interpersonal skills for client interaction and collaboration across teams.</span></li></ul><p style=\"line-height: normal; margin: 0in 0in 0in 0.5in;\">&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">At BNY, our culture speaks for itself, check out the latest BNY news at:</span></p><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY Newsroom</span></a></p><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\"><span style=\"font-size: 11pt; line-height: 115%;\">BNY LinkedIn&nbsp;</span></a></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Here’s a few of our recent awards:&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">America’s Most Innovative Companies, Fortune, 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">World’s Most Admired Companies, Fortune 2025</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">“Most Just Companies”, Just Capital and CNBC, 2025</span></li></ul><p><br><span style=\"font-size: 11pt; line-height: 115%;\">Our Benefits and Rewards:</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span><br><br>BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $80,000 and $180,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.&nbsp;</p><p><br>This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.</p>",
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