Front Desk Attendant - Highland Center

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    "description": "<p><span style=\"display:block; font-size:14px\"><strong><span style=\"color:black; font-family:Aptos,sans-serif\">Now Hiring for Fall 2026</span></strong></span></p>\n\n<p>&nbsp;</p>\n\n<p>Looking to start a new adventure in one of the most stunning landscapes in the Northeast? Look no further than the Highland Center with the Appalachian Mountain Club (AMC)! The Highland Center is a year-round, full-service lodge and visitor center in the heart of New Hampshire&#39;s White Mountains. We are part of the Appalachian Mountain Club, the oldest conservation organization in the U.S.!&nbsp;</p>\n\n<p>The Front Desk Attendant is the human connection point between our guests and visitors and the outdoors. This role is all about sharing your passion for the AMC and the landscapes of the Northeast! In assisting guests and visitors with lodge reservations, retail purchases, information requests, and more, Front Desk Attendants enhance the experience of all who enter the Highland Center. Seasonal roles at the Front Desk can be just that, but for many, our frontline seasonal roles can be the launching point for a career within AMC or beyond (in hospitality, operations, conservation, and more)! When we visit the outdoors, often what we remember most are the people we encounter along the way &ndash; Front Desk Attendants are in the business of memory-making for recreationists and visitors of all kinds!&nbsp;</p>\n\n<p>What you&rsquo;ll be doing at AMC:&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Sharing your passion for the AMC and the landscapes of the Northeast!&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Delivering service at the highest possible standard for guests, visitors, and fellow staff&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Providing high-quality information about outdoor recreation in the region, including hiking, snowshoeing, Nordic and downhill skiing, and more&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Creating and modifying lodging reservations for overnight guests, as well as answering questions about other AMC facilities and operations&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Building sales and completing retail transactions, as well as supporting retail restocking and inventory processes&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Participating in a vibrant team of Front Desk staff looking to constantly improve operations and staff life&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Engaging in opportunities for professional development, potentially including field trips, seasonal trainings, and more&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Participating in AMC Search &amp; Rescue coordination, including capturing and relaying incident information&nbsp;</p>\n\t</li>\n</ul>\n",
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The Highland Center is a year-round, full-service lodge and visitor center in the heart of New Hampshire&#39;s White Mountains. We are part of the Appalachian Mountain Club, the oldest conservation organization in the U.S.!&nbsp;\\n\\nThe Front Desk Attendant is the human connection point between our guests and visitors and the outdoors. This role is all about sharing your passion for the AMC and the landscapes of the Northeast! In assisting guests and visitors with lodge reservations, retail purchases, information requests, and more, Front Desk Attendants enhance the experience of all who enter the Highland Center. Seasonal roles at the Front Desk can be just that, but for many, our frontline seasonal roles can be the launching point for a career within AMC or beyond (in hospitality, operations, conservation, and more)! When we visit the outdoors, often what we remember most are the people we encounter along the way &ndash; Front Desk Attendants are in the business of memory-making for recreationists and visitors of all kinds!&nbsp;\\n\\nWhat you&rsquo;ll be doing at AMC:&nbsp;\\n\\n\\n\\t\\n\\tSharing your passion for the AMC and the landscapes of the Northeast!&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tDelivering service at the highest possible standard for guests, visitors, and fellow staff&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tProviding high-quality information about outdoor recreation in the region, including hiking, snowshoeing, Nordic and downhill skiing, and more&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tCreating and modifying lodging reservations for overnight guests, as well as answering questions about other AMC facilities and operations&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tBuilding sales and completing retail transactions, as well as supporting retail restocking and inventory processes&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tParticipating in a vibrant team of Front Desk staff looking to constantly improve operations and staff life&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tEngaging in opportunities for professional development, potentially including field trips, seasonal trainings, and more&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tParticipating in AMC Search &amp; Rescue coordination, including capturing and relaying incident information&nbsp;\\n\\t\\n\\nQualificationsWhat AMC is looking for:&nbsp;\\n\\n\\n\\t\\n\\tPassion for the AMC and the landscapes of the Northeast (including the White Mountains)&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tA desire to engage with the public and enrich their experience of the region&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tProven track record of exceptional customer service (in retail, food service, hospitality, or other)&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tExperience recreating outdoors (this could include any outdoor activity, e.g. walking, hiking, birdwatching, paddling, trail running, skiing, climbing, etc.)&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tWilling to work weekends, holidays, mornings, and evenings&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPhysical requirements of this position include the ability to work in an office setting, operate computers, and stand for 8+ hours a day&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tFirst aid certifications (including WFA and CPR) desirable but not required&nbsp;\\n\\t\\n\\n\\n&nbsp;\\n\\nWhat AMC Can Offer You\\n\\nSalary range:&nbsp;$14.00/Hourly\\n\\nWe are committed to fair compensation practices, and we encourage qualified candidates to apply. 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No phone calls please.\\n\\nAMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.&nbsp;\\n\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. 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    "qualifications": "<p>What AMC is looking for:&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Passion for the AMC and the landscapes of the Northeast (including the White Mountains)&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>A desire to engage with the public and enrich their experience of the region&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Proven track record of exceptional customer service (in retail, food service, hospitality, or other)&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Experience recreating outdoors (this could include any outdoor activity, e.g. walking, hiking, birdwatching, paddling, trail running, skiing, climbing, etc.)&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Willing to work weekends, holidays, mornings, and evenings&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Physical requirements of this position include the ability to work in an office setting, operate computers, and stand for 8+ hours a day&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>First aid certifications (including WFA and CPR) desirable but not required&nbsp;</p>\n\t</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"background-color:#ffffff\"><span style=\"font-family:'Times New Roman',serif\"><strong><u><span style=\"font-family:Aptos,sans-serif\">What AMC Can Offer You</span></u></strong></span></span></p>\n\n<p><span style=\"background-color:#ffffff\"><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Salary range:</span></strong><span style=\"font-family:Aptos,sans-serif\">&nbsp;$14.00/Hourly</span></span></span></p>\n\n<p><span style=\"background-color:#ffffff\"><span style=\"font-family:'Times New Roman',serif\"><em><span style=\"font-family:Aptos,sans-serif\">We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.</span></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"background-color:#ffffff\"><span style=\"font-family:'Times New Roman',serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Benefits</span></strong></span></span></p>\n\n<ul>\n\t<li><strong>Room &amp; Board:</strong>&nbsp; Dorm-style room for $75/week &ndash; meals included, too!</li>\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Insurance:</span></strong><span style=\"font-family:Aptos,sans-serif\">&nbsp;Available with positions that are 6 months or longer and when working greater than 30 hours per week&nbsp;&nbsp;</span></span></span></li>\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Retirement:</span></strong><span style=\"font-family:Aptos,sans-serif\">&nbsp;Voluntary 403(b) Contribution</span></span></span></li>\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Paid Time Off:</span></strong><span style=\"font-family:Aptos,sans-serif\">&nbsp;earn up to 10 days of </span><span style=\"font-family:Aptos,sans-serif\">paid earned time depending</span><span style=\"font-family:Aptos,sans-serif\"> on length of service&nbsp;</span></span></span></li>\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Aptos,sans-serif\">Other Team Member Perks:</span></strong>&nbsp;&nbsp;</span></span>\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Aptos,sans-serif\">30% discount on AMC Merchandise &nbsp;</span></span></span></li>\n\t\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Aptos,sans-serif\">Free Annual AMC Membership&nbsp;</span></span></span></li>\n\t\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Aptos,sans-serif\">4 Free nights at AMC locations&nbsp;</span></span></span></li>\n\t\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Aptos,sans-serif\">Prodeals discounts on equipment &amp; gear and more!&nbsp;</span></span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>To Apply: </strong></p>\n\n<p>Please include a resume and cover letter. No phone calls please.</p>\n\n<p><em>AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.&nbsp;</em></p>\n\n<p><em>The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.</em></p>\n",
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