Customer Service Representative - Hybrid Schedule

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    "datePosted": "2026-04-15T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Looking to TRADE UP to a better opportunity?</strong> ACE Home Services is hiring <strong>Seasonal Customer Service Representatives!</strong></p>\n<p> </p>\n<p><strong>Pay:</strong> $18–$20/hr + spiffs</p>\n<p><strong>Schedule:</strong> </p>\n<ul>\n <li><strong>Seasonal</strong> <strong>role with weekends required</strong>. </li>\n <li><strong>Evening shift</strong>: 3:30pm-12am (remote)</li>\n <li><strong>Mid-Day shift</strong>: 12pm-8:30pm (hybrid)</li>\n <li><strong>Training</strong>: Training will be <strong>completed on site</strong> during normal business hours of 8am-4pm Monday - Friday </li>\n</ul>\n<h3><strong>Why Join Ace (Even Seasonally)?</strong></h3>\n<ul>\n <li><p>Medical, Prescription, Dental & Vision Insurance (FT eligibility)</p></li>\n <li><p>Disability & Term Life Insurance </p></li>\n <li><p>401(k) with company match</p></li>\n <li><p>Paid Holidays & PTO </p></li>\n <li><p>Ongoing training, development, and real growth opportunities</p></li>\n <li><p>A stable, locally operated company with a family‑style culture</p></li>\n <li>Flexible, hybrid/remote schedule!</li>\n</ul>\n<h3><strong>What You’ll Do</strong></h3>\n<ul>\n <li><p>Take <strong>inbound</strong> calls from new and existing customers and create lifelong ACE customers</p></li>\n <li><p>Make <strong>outbound</strong> calls to membership customers to schedule maintenance visits</p></li>\n <li><p>Communicate promotions, sales opportunities, and cross‑sell options</p></li>\n <li><p>Enter and update sensitive customer information accurately</p></li>\n <li><p>Provide general inbound customer service and support</p></li>\n</ul>\n<h3><strong>What You Bring</strong></h3>\n<ul>\n <li><p>Previous customer service experience, especially <strong>inbound and outbound</strong> call handling</p></li>\n <li>Previous customer service experience in a trades environment (strongly preferred)</li>\n <li><p>Service Titan experience preferred </p></li>\n <li><p>Strong attention to detail and ability to multitask</p></li>\n <li><p>A team‑first mindset with honesty, integrity, and a positive attitude</p></li>\n</ul>\n<h3><strong>Who We Are</strong></h3>\n<p>ACE Home Services is locally operated with the feel of a small business and the stability of a large one. Our teams work hard, support each other, and are rewarded for their contributions. We invest in our people through training, development, and unmatched benefits.</p>\n<p> </p>\n<p><strong>Apply Today! </strong></p>\n<p>Ace Home Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other status protected by federal, state, or local law.</p>\n<h2>Posted Min Pay Rate</h2>USD $18.00/Hr.\n<h2>Posted Max Pay Rate</h2>USD $20.00/Hr.",
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