Night Auditor- PT- GPP

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    "jobShift": "3rd Shift",
    "jobTitle": "Night Auditor- PT- GPP",
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    "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Position Summary/ Objective:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Under the direction of the Front Desk Supervisor and/or manager, the Night Auditor will be responsible for providing excellent service to guests and/or owners while balancing the day’s transactions. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.</span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Primary Essential Functions:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Count cash drawer.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Greet guests and provide door service and bell/valet service when needed.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Register arriving guests and assign room.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Check guest files to ensure proper information/authorizations/charges are correct.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answer inquiries regarding resort services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to operate multi-line phone.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Present statements of charges to departing guests and receive payment.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Resolve or refer to Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Remain current on room rates, room availability and emergency procedures.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensure management is aware of guest special requests or needs.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide courteous service to our guests and be cordial to all team members.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Log wake up calls and enter into console.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Run the night audit and verify all corrections and charges are correct.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Balance the revenue to the audit and notate any variances.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Print morning reports for Housekeeping.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain personal uniforms and nametags.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for conducting all responsibilities in a professional and ethical manner.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for maintaining a consistent, regular attendance record.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Adhere to performance standards, company policies and procedures, as they relate to the department.</span></span></li>\r\n</ul>",
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    "salaryRange": "$21.00 - $23.25 Hourly",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Education, Skills &amp; Experience:</strong> </span></span></p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:12px;\">The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.</span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At least one year night auditor of related experience.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Professional telephone etiquette required.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school diploma or equivalent.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong customer service skills.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent communication and organizational skills.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in the hospitality industry (time share preferred).</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to work well in a diverse team environment. </span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Additional Eligibility Qualifications Required:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be available to work various shifts including weekends and holidays.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to speak and understand the English language.</span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Physical, Environmental &amp; Other Requirements:</strong> </span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to stand and/or walk for up to 8 hours. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must also be able to sit, stoop, kneel, crouch and crawl. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.</span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>EEO Statement:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.</span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Other Duties:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Management has the right to revise this job description at any time.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The job description is not a contract for employment.</span></span></li>\r\n</ul>",
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    "locations": "Grand Pacific Palisades - Carlsbad, CA 92008",
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