Sales Support Executive

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    "datePosted": "2025-08-04",
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    "description": "<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">About SensorFlow: </span></p>\n<p><span style=\"font-family: helvetica; font-size: 10pt\">SensorFlow is a hospitality-first technology company helping hotels reduce energy waste, improve operations, and make better decisions with real data.  </span><span style=\"font-family: helvetica; font-size: 10pt\">We help hotels reduce HVAC energy costs by 20–40% while maintaining guest comfort. We work with leading hospitality groups, including Accor, The Ascott, Shangri-La, Hilton, Marriott, and Hyatt across Asia Pacific, the Middle East, and beyond. </span><span style=\"font-family: helvetica; font-size: 10pt\">We design everything specifically for hotels, recognising that no two properties operate the same. By combining automation with actionable data, we help teams move from guesswork to clear, confident decision-making. </span></p>\n<p><span style=\"font-family: helvetica; font-size: 10pt\">At SensorFlow, we value ownership, clarity, and continuous improvement. We work collaboratively, challenge ideas directly, and stay focused on delivering real outcomes for our customers.</span></p>\n<p><span style=\"font-family: helvetica; font-size: 10pt\">If you want to work on meaningful problems in hospitality and sustainability, and be part of a team building with purpose and speed, we would love to hear from you.</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica\"><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-weight: bold\">Role Overview</span><span style=\"color: rgb(34, 34, 34); font-size: 15px; font-weight: bold\"><br></span><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We are looking for a driven and detail-oriented Sales Support Executive who thrives in a fast-paced environment and is eager to contribute to our ambitious growth. This role is critical to ensuring the sales team operates efficiently by providing high-quality administrative, documentation, and operational support. </span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 10pt\">You will work closely with our Associate Vice President of Sales, pricing manager, sales directors, and business development managers across multiple regions.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt; font-weight: bold\">Responsibilities</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Collaborate with clients to gather essential data and documents required for proposal development and sales presentations.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Draft, customize, and refine sales proposals and client presentations, ensuring alignment with customer needs and company offerings.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Manage and review contracts, purchase orders, and formal agreements to ensure accuracy, compliance, and timely processing.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Maintain CRM system integrity by regularly updating contact details, deal stages, and sales activity records to ensure accurate sales tracking.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Generate performance reports including KPI dashboards, sales summaries, and custom reports to support data-driven decision-making.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Organize and manage sales collateral and documentation, such as pricing models, project trackers, and contract archives outside the CRM system.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Identify and implement workflow improvements through automation and process optimization to enhance sales team productivity.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Provide cross-functional support to the AVP of Sales, pricing manager, sales directors, and business development managers on administrative and operational tasks.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Monitor proposal and contract pipelines, ensuring timely follow-ups and proactively resolving bottlenecks with key stakeholders.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Support onboarding efforts by creating training materials, tool walkthroughs, and process documentation for new sales team members.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Prepare for internal and external meetings by compiling briefing documents and ensuring all data and insights are up to date.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt; font-weight: bold\">Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Minimum 3 years of experience in sales support, sales operations, or administrative roles—preferably in technology, energy, or hospitality industries.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Exceptional organizational skills with high attention to detail, and proven ability to manage multiple priorities under tight deadlines.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Strong communication skills, both written and verbal, with experience collaborating across diverse internal teams and directly with international clients.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and skilled in CRM platforms such as HubSpot, Salesforce, or similar systems.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Self-motivated and proactive, with a continuous improvement mindset and the ability to streamline workflows in a fast-paced, scaling business environment.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Comfortable working remotely in a globally distributed team, demonstrating independence, accountability, and adaptability across time zones.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">The chance to work with a high-growth, mission-driven company shaping the future of energy efficiency and smart buildings.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">A supportive and collaborative environment with exposure to global sales operations.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"color: rgb(34, 34, 34)\">Opportunities for professional growth and development as we expand into new markets.</span><span style=\"color: rgb(34, 34, 34)\"><br></span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Flexibility of remote work while being closely connected to a dynamic, multicultural team.</span></li>\n</ul>",
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