Senior Client Director

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    "datePosted": "2026-04-28",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Who We Are</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At Delve Deeper, we are a performance media agency specializing in the charity and nonprofit sector, partnering with organizations that invest $5M to $20M annually in media. We help mission-driven teams maximize their impact through advanced digital strategies designed to deliver measurable, scalable results.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Our capabilities span advanced reporting and analytics, intent-based audience segmentation, full-service digital media management, and personalized creative—giving our partners a comprehensive, data-driven approach to growth.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Delve Deeper has also been recognized as Built In Colorado’s “Best Places to Work” for five consecutive years, reflecting a culture that prioritizes both performance and people. We emphasize professional development in an environment where every team member can make a meaningful impact. We’re deeply committed to supporting our team through self-care, family, community, and career growth. As a privately owned company, we move quickly—free from red tape—and create clear paths for advancement for those driven to succeed.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What We’re Looking For — Client Director / Sr. Client Director</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We’re looking for a Client Director / Sr. Client Director  who operates as a true partner to our clients—someone who can connect strategy, performance, and relationships to drive meaningful business outcomes.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At Delve Deeper, we don’t act as vendors. We work alongside our clients to solve complex challenges, align media investments to real-world impact, and drive measurable growth. This role sits at the center of that mission.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You are both strategic and operational. You understand your clients’ businesses deeply, build trust with senior stakeholders, and ensure our work consistently delivers against their goals. You thrive in a fast-paced environment, take ownership of outcomes, and know how to balance client success with business performance.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Here’s What You’ll Do</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">1. Own Client Strategy &amp; Growth</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop and lead account strategies that drive </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">~25% revenue growth</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> across your portfolio</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Align client goals with actionable plans across media, data, and execution</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Identify opportunities to expand partnerships and deepen impact</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage account performance against both client outcomes and internal business goals</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">2. Lead Client Relationships</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as the primary point of contact and trusted advisor to senior client stakeholders</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build strong, long-term relationships grounded in trust, transparency, and results</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Set clear expectations and communicate proactively—especially when navigating challenges</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Act as the voice of the client internally, ensuring alignment across teams</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">3. Drive Performance &amp; Delivery Excellence</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure all work delivered meets a high standard of quality and drives measurable outcomes</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Stay accountable to client performance metrics and overall success</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with internal teams to ensure strategy, execution, and results are aligned</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Step in when needed to solve problems and keep initiatives on track</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">4. Manage the Business (P&amp;L Ownership)</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own and manage portfolio-level P&amp;L, including revenue growth and margin targets</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Make decisions that balance client success with sustainable business performance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Monitor account health and proactively address risks to performance or profitability</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">5. Lead &amp; Develop the Team</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Mentor and coach team members, helping them grow strategically and operationally</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Foster a high-performance, collaborative team environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure clarity of roles, priorities, and expectations across your pod</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">6. Connect Strategy Across the Business</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Bring together client goals, data insights, team capabilities, and platform strategy</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Identify gaps and opportunities across people, process, and technology</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Challenge assumptions and continuously look for better ways to drive results</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Here’s What You Bring:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">15+ years of experience in agency client leadership, delivery, or professional services</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">10+ years managing portfolio-level P&amp;Ls, including revenue growth and margin accountability</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Proven ability to build and maintain relationships with senior client stakeholders</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong strategic thinking paired with the ability to operate and execute when needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience leading cross-functional teams and driving alignment across disciplines</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent communication skills with the ability to influence, set expectations, and build trust</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Deep understanding of performance marketing and business outcomes</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in industries such as nonprofit, financial services, insurance, or retail is a plus</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A solution-oriented mindset with a focus on creating win-win outcomes for clients and the business</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Curiosity and a willingness to challenge the status quo</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What Delve Deeper Offers:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Health Benefits:</span> Comprehensive (100% company-paid) health coverage for employees &amp; their families, including medical, dental, and vision insurance. We also offer FSA and HSA health options with a company contribution.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Other Benefits:</span> Life Insurance and Disability Coverage</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Retirement Plan:</span> 401(k) plan with a 4% match/company contribution</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Paid Time Off (PTO):</span> Generous vacation, sick leave, and paid holidays</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Parental Leave:</span> Up to 3 months of paid time off for new parents</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Wellness Program:</span> $1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.)</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Beautiful Office &amp; Workspace:</span> Newly built and designed office exclusively for Delve Deeper with local restaurants, shopping, and hiking/biking trails. Large common areas filled with snacks, beverages, and regularly catered meals!</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Hybrid Working Model:</span> Tuesdays, Wednesdays, and Thursdays in-office with the option to work from home on Mondays and Fridays<br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Compensation:</span></p>\n<p><span style=\"font-size: 10pt\">This role offers a base salary of $150,000–$180,000, with on-target earnings (OTE) ranging from $200,000–$230,000.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-size: 10pt; font-weight: bold\">Delve Deeper is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve Deeper strives to create a culture of unity and respect, and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate, and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know.</span></span></p>",
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