Players Club Representative -Night shift

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><span style='color: rgb(0, 0, 0); font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 1.125rem; background-color: transparent;'>Working at our casino is about providing&nbsp;</span><strong style='color: rgb(0, 0, 0); font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 1.125rem; background-color: transparent;'>FUN</strong><span style='color: rgb(0, 0, 0); font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 1.125rem; background-color: transparent;'>&nbsp;and&nbsp;</span><strong style='color: rgb(0, 0, 0); font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 1.125rem; background-color: transparent;'>SPECTACULAR&nbsp;</strong><span style='color: rgb(0, 0, 0); font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 1.125rem; background-color: transparent;'>Customer Service and being a Team Player! Join our Players Club team and be part of the fun and excitement, while providing great customer service to our guests.&nbsp;</span><div class=\"fr-view\"><div class=\"fr-view\"><div class=\"fr-view\"><section style='box-sizing: border-box; display: block; border-top: 1px solid rgb(221, 221, 221); padding: 15px; color: rgb(97, 80, 77); font-family: Roboto, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><h3 style='box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; font-family: \"Roboto Slab\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.2; font-size: 1.125rem;'><span style=\"color: rgb(243, 121, 52);\"><strong style=\"box-sizing: border-box; font-weight: bolder;\">What you will be doing</strong></span></h3><ul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\"><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Attends to all guest comments, questions, complaints, etc. in a friendly and efficient manner.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Has full understanding of facility&rsquo;s features, amenities and systems (Players Club, box office ticketing system, etc.).</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Executes all aspects of Players Club &ndash; recruits and registers new members, explains Club benefits and rules, checks and redeems points, validates promotional points.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Executes all aspects of box office &ndash; sells event tickets, assists guests with ticketing inquiries, handles Will Call area, etc.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Stays updated on promotions, special events, etc. to be able to competently inform guests.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Serves as central problem-solving hub for employees to report issues occurring on the gaming floor or buffet area. Communicates reported issues to appropriate individuals.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Executes required announcements in the casino.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Acts as a greeter in the Casino.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Performs usher duties as needed on event days.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Assists with promotional giveaways as needed including but not limited to moving boxes and bagging items.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Other duties as assigned.</li></ul><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\"><strong><span style=\"font-size: 18px; color: rgb(243, 121, 52);\">The ideal candidate for this position</span></strong></p><ul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\"><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">High school diploma or GED preferred.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Bilingual (English and Spanish) strongly preferred.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">1-2 years of customer service experience preferred.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Excellent customer service skills required.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Strong written, oral and interpersonal communication skills.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must have keen attention to detail.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must have knowledge of Microsoft Office programs.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must be willing to learn Players Club and box office systems.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must be flexible and able to work well independently and in a team environment.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must be able to work a flexible schedule to include nights, weekends and holidays.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Must be able to move items weighing up to 25 pounds within the casino.</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: black;\" id=\"isPasted\">May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.</li><li style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">Key Access: Sensitive keys issued. Heightened responsibility for not leaving property /returning keys timely.</li><li id=\"isPasted\" style=\"color: rgb(0, 0, 0);\">Must apply and be able to obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.</li><li style=\"color: rgb(0, 0, 0);\">Must be able to pass drug testing as per company&#39;s Drug Free Workplace Policy and applicable background checks.</li></ul><p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem;\"><strong><span style=\"font-size: 18px; color: rgb(243, 121, 52);\">Benefits You Will Enjoy</span></strong></p><ul type=\"disc\" id=\"isPasted\"><li style=\"color: rgb(0, 0, 0);\">401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match)&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Paid Time Off &nbsp;(15 to 25 days)</li><li style=\"color: rgb(0, 0, 0);\">Paid Parental Leave (2 weeks)</li><li style=\"color: rgb(0, 0, 0);\">Medical Plans&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Health Savings Account (HSA)</li><li style=\"color: rgb(0, 0, 0);\">Dental Plans</li><li style=\"color: rgb(0, 0, 0);\">Vision Plan</li><li style=\"color: rgb(0, 0, 0);\">Free Employee Assistance Program&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Free Short-Term Disability&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Free Basic Term Life Insurance&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Long Term Disability</li><li style=\"color: rgb(0, 0, 0);\">Accident/Critical Care Plans</li><li style=\"color: rgb(0, 0, 0);\">Group Term and Whole Life Insurance</li><li style=\"color: rgb(0, 0, 0);\">Pet Insurance Discounts</li><li style=\"color: rgb(0, 0, 0);\">Onsite Employee Meal Discounts&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Onsite Entertainment Discounts&nbsp;</li><li style=\"color: rgb(0, 0, 0);\">Free Access to continuous learning &amp; development opportunities</li><li style=\"color: rgb(0, 0, 0);\">Free Access to exclusive Discounts &amp; Perks</li><li style=\"color: rgb(0, 0, 0);\">Free Parking</li></ul><p>&nbsp;<span style=\"color: rgb(0, 0, 0);\">Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE<br></span></p></section></div></div></div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.43.15/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.19.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.28.23/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.19.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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