Customer Service Representative

{
  "content_hash": "76655b6f49d45f108b92bd7f828bcfa8e0efd90d3d783f780564dbe19f35f548",
  "source_hash": "faabc36e5b02d0b262a7c9a31fa307f3023293199fa387dbea10e2c8e8af4abc",
  "last_changed_at": "2026-05-31T19:06:11.234Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Community Recreation Center - Wilmette, IL 60091; 3000 Glenview Road, Wilmette, IL, 60091, USA",
    "city": "Wilmette",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 16,
  "salary_min": 16,
  "inferred_at": "2026-06-06T20:11:27.838Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Community Recreation Center - Wilmette, IL 60091; 3000 Glenview Road, Wilmette, IL, 60091, USA",
      "city": "Wilmette",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Wilmette",
    "jobId": 203466,
    "level": "",
    "endDate": "",
    "legalId": 29,
    "isHotJob": true,
    "jobShift": "Various",
    "jobTitle": "Customer Service Representative",
    "location": "Community Recreation Center - Wilmette, IL 60091",
    "startDate": "",
    "clientCode": "0SO72",
    "remoteType": "",
    "description": "<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Job Summary</strong>: The Customer Service Representative (CSR) forms positive relationships with customers by answering questions, providing information about district programs and events, and processing activity registration requests in a manner that is courteous and professional. As the first point of contact for customers, the CSR must be well informed, friendly, and able to communicate effectively. This position requires excellent customer service skills, computer proficiency, and the ability to make sound decisions autonomously. This is a part-time (PT-2) year-round position. Benefits listed below.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Supervisory Responsibilities</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">None</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Overall Essential Duties/Responsibilities</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide information to the public regarding programming at the Community Recreation Center and throughout the district</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Process registration requests for classes, lessons, activities, facility rentals, beach/pool, dog beach, and parking passes</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Field and direct telephone calls made to the Community Recreation Center main line</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Communicate facility expectations with patrons.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Actively support the agency&#39;s risk management protocol that will effectively control and reduce accidents</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Obey the practical safety rules, regulations and procedures established by the Safety Committee</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Promptly report all unsafe actions, practices or conditions to the immediate supervisor</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Attend and participate in required safety trainings</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Perform other related duties as assigned, based on agency needs</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Reconcile and close-out daily sales receipts and daily reports using established batching procedures</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Follow opening, mid-day, and closing shift responsibilities daily as outlined in the Facility Checklist</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Perform opening, mid-day, and closing duties diligently and safely</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Walk frequent laps around the facility for safety, maintenance, and cleanliness checks</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Actively contribute to the Park District&#39;s&nbsp;sustainability goals</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Safety Responsibilities:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Actively support the safety program that will effectively control and reduce accidents</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Obey all Park District and departmental safety rules, regulations and procedures established by the Wilmette Park District safety program that are pertinent to the activities conducted at the facility and property</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Promptly report all unsafe actions, practices or conditions to the immediate supervisor</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Attend and participate in required safety training</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Review all accident and incident reports that occur under the area of responsibility with the supervisor</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Required Skills/Abilities (Technology, Mathematical, Language)</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be knowledgeable about Wilmette Park District facilities, staff, events, and activities</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Excellent verbal and written communication skills</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to read and interpret documents such as safety rules, operating and maintenance instructions, schedules, and procedural manuals</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Excellent organizational skills and attention to detail</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong problem-solving skills</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to function well in a high-paced and at times stressful environment</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to deal with problems involving several concrete variables in standardized situations</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong computer/technology skills with the ability to learn nuances of registration software</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education and/or Experience</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High school diploma or equivalent</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">At least two (2) years related experience preferred</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be at least 18 years of age</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Physical Requirements/Work Environment</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Prolonged periods of sitting at a desk and working on a computer</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasionally required to stand, walk, sit, and climb or balance</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Tolerate a moderate to high noise level at times, the noise level is moderate to high at times</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Regularly required to talk or hear</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Frequently required to use hands to handle or feel objects, tools, or controls</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must regularly lift and/or move up to 25 pounds</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Required Certificates/Licenses/Registrations</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">None</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; margin-left:-3px\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:19px; width:292px\">\r\n\t\t\t<p style=\"text-align:right\">BENEFITS PT2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:#ccffcc; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:19px; width:144px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><em><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:gray\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></em></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:#ccffcc; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:right\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p style=\"text-align:right\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td colspan=\"2\" style=\"background-color:#ccffcc; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><em><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:gray\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 600-1000 HOURS*</span></span></em></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p style=\"text-align:right\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><em><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:gray\">EMPLOYEE </span></span></em></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><em><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:gray\">FAMILY</span></span></em></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">SKATING MEMBERSHIP</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">POOL &amp; BEACH MEMBERSHIP</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">BEACH PARKING DECAL</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">1</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"height:19px; width:292px\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">GOLF MEMBERSHIP UNLIMITED PLAY</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:58px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">GOLF MEMBERSHIP OFF PEAK LIMITED PLAY</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:58px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:58px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">25% OFF RESIDENT </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">RATE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">GOLF GUEST FEE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"height:19px; width:292px\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:58px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">TENNIS MEMBERSHIP</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:58px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:1px solid black; height:58px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">25% OFF RESIDENT </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">RATE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">TENNIS OPEN COURT TIME</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">TENNIS GUEST FEE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"height:19px; width:292px\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:58px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">FITNESS MEMBERSHIP</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:58px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:58px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">25% OFF RESIDENT </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">RATE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"height:19px; width:292px\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:none; border-top:1px solid black; height:58px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">RECREATIONAL PROGRAM CLASSES, </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">GROUP LESSONS AT ANY PARK OR FACILITY, </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">ICE PRIVATE LESSON RENTAL &amp; FACILITY RENTAL </span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:58px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">X</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:58px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">25% OFF RESIDENT </span></span></strong></span></span></p>\r\n\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">RATE</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"height:19px; width:292px\">\r\n\t\t\t<p>&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:none; border-top:1px solid black; height:19px; width:292px\">\r\n\t\t\t<p><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">GOLF/TENNIS PRO SHOP DISCOUNT</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:none; height:19px; width:144px\">\r\n\t\t\t<p style=\"text-align:center\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#333333\">COST + 15%</span></span></strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"background-color:silver; border-bottom:1px solid black; border-left:none; border-right:1px solid black; border-top:none; height:19px; width:104px\">\r\n\t\t\t<p style=\"text-align:center\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
    "jobCategory": "Customer Service",
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        "summary": "Job%20Summary%3A%20The%20Customer%20Service%20Representative%20%28CSR%29%20forms%20positive%20relationships%20with%20customers%20by%20answering%20questions%2C%20providing%20information%20about%20district%20programs%20and%20events%2C%20and%20processing%20activity%20registration%20requests%20in%20a%20manner%20that%20is%20courteous%20and%20professional.%20As%20the%20first%20point%20of%20contact%20for%20customers%2C%20the%20CSR%20must%20be%20well%20informed%2C%20friendly%2C%20and%20able%20to%20communicate%20effectively.%20This%20position%20requires%20excellent%20customer%20service%20skills%2C%20computer%20proficiency%2C%20and%20the%20ability%20to%20make%20sound%20decisions%20autonomously.%20This%20is%20a%20part-time%20%28PT-2%29%20year-round%20position.%20Benefits%20listed%20below.%0D%0A%0D%0ASupervisory%20Responsibilities%3A%0D%0A%0D%0A%0D%0A%09%0D%0A%09None%0D%0A%09%0D%0A%0D%0A%0D%0AOverall%20Essential%20Duties%2FResponsibilities%3A%0D%0A%0D%0A%0D%0A%09%0D%0A%09Provide%20information%20to%20the%20public%20regarding%20programming%20at%20the%20Community%20Recreation%20Center%20and%20throughout%20the%20district%0D%0A%09%0D%0A%09%0D%0A%09Process%20registration%20requests%20for%20classes%2C%20lessons%2C%20activities%2C%20facility%20rentals%2C%20beach%2Fpool%2C%20dog%20beach%2C%20and%20parking%20passes%0D%0A%09%0D%0A%09%0D%0A%09Field%20and%20direct..."
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Representative\",\"identifier\":\"J0SO72203466\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/F483035F83AF15A8C8A46DF6BE97D42C/jobs/203466\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=F483035F83AF15A8C8A46DF6BE97D42C\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":16,\"maxValue\":16,\"unitText\":\"\"}},\"datePosted\":\"2025-03-07\",\"description\":\"Job DetailsJob Location: Community Recreation Center - Wilmette, IL 60091Position Type: Part Time Year RoundEducation Level: Not SpecifiedSalary Range: $16.00 - $16.00 HourlyJob Shift: VariousJob Category: Customer ServiceJob Summary: The Customer Service Representative (CSR) forms positive relationships with customers by answering questions, providing information about district programs and events, and processing activity registration requests in a manner that is courteous and professional. As the first point of contact for customers, the CSR must be well informed, friendly, and able to communicate effectively. This position requires excellent customer service skills, computer proficiency, and the ability to make sound decisions autonomously. This is a part-time (PT-2) year-round position. Benefits listed below.\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tNone\\r\\n\\t\\r\\n\\r\\n\\r\\nOverall Essential Duties/Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide information to the public regarding programming at the Community Recreation Center and throughout the district\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess registration requests for classes, lessons, activities, facility rentals, beach/pool, dog beach, and parking passes\\r\\n\\t\\r\\n\\t\\r\\n\\tField and direct telephone calls made to the Community Recreation Center main line\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunicate facility expectations with patrons.\\r\\n\\t\\r\\n\\t\\r\\n\\tActively support the agency&#39;s risk management protocol that will effectively control and reduce accidents\\r\\n\\t\\r\\n\\t\\r\\n\\tObey the practical safety rules, regulations and procedures established by the Safety Committee\\r\\n\\t\\r\\n\\t\\r\\n\\tPromptly report all unsafe actions, practices or conditions to the immediate supervisor\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend and participate in required safety trainings\\r\\n\\t\\r\\n\\t\\r\\n\\tPerform other related duties as assigned, based on agency needs\\r\\n\\t\\r\\n\\t\\r\\n\\tReconcile and close-out daily sales receipts and daily reports using established batching procedures\\r\\n\\t\\r\\n\\t\\r\\n\\tFollow opening, mid-day, and closing shift responsibilities daily as outlined in the Facility Checklist\\r\\n\\t\\r\\n\\t\\r\\n\\tPerform opening, mid-day, and closing duties diligently and safely\\r\\n\\t\\r\\n\\t\\r\\n\\tWalk frequent laps around the facility for safety, maintenance, and cleanliness checks\\r\\n\\t\\r\\n\\t\\r\\n\\tActively contribute to the Park District&#39;s&nbsp;sustainability goals\\r\\n\\t\\r\\n\\r\\n\\r\\nSafety Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tActively support the safety program that will effectively control and reduce accidents\\r\\n\\t\\r\\n\\t\\r\\n\\tObey all Park District and departmental safety rules, regulations and procedures established by the Wilmette Park District safety program that are pertinent to the activities conducted at the facility and property\\r\\n\\t\\r\\n\\t\\r\\n\\tPromptly report all unsafe actions, practices or conditions to the immediate supervisor\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend and participate in required safety training\\r\\n\\t\\r\\n\\t\\r\\n\\tReview all accident and incident reports that occur under the area of responsibility with the supervisor\\r\\n\\t\\r\\n\\r\\n\\r\\nRequired Skills/Abilities (Technology, Mathematical, Language):\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMust be knowledgeable about Wilmette Park District facilities, staff, events, and activities\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent verbal and written communication skills\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to read and interpret documents such as safety rules, operating and maintenance instructions, schedules, and procedural manuals\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent organizational skills and attention to detail\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong problem-solving skills\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to function well in a high-paced and at times stressful environment\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to deal with problems involving several concrete variables in standardized situations\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong computer/technology skills with the ability to learn nuances of registration software\\r\\n\\t\\r\\n\\t\\r\\n\\tReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\\r\\n\\t\\r\\n\\r\\n\\r\\nEducation and/or Experience:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent\\r\\n\\t\\r\\n\\t\\r\\n\\tAt least two (2) years related experience preferred\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be at least 18 years of age\\r\\n\\t\\r\\n\\r\\n\\r\\nPhysical Requirements/Work Environment:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProlonged periods of sitting at a desk and working on a computer\\r\\n\\t\\r\\n\\t\\r\\n\\tOccasionally required to stand, walk, sit, and climb or balance\\r\\n\\t\\r\\n\\t\\r\\n\\tTolerate a moderate to high noise level at times, the noise level is moderate to high at times\\r\\n\\t\\r\\n\\t\\r\\n\\tRegularly required to talk or hear\\r\\n\\t\\r\\n\\t\\r\\n\\tFrequently required to use hands to handle or feel objects, tools, or controls\\r\\n\\t\\r\\n\\t\\r\\n\\tMust regularly lift and/or move up to 25 pounds\\r\\n\\t\\r\\n\\r\\n\\r\\nRequired Certificates/Licenses/Registrations:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tNone\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBENEFITS PT2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 600-1000 HOURS*\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEMPLOYEE \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFAMILY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSKATING MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPOOL &amp; BEACH MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBEACH PARKING DECAL\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t1\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF MEMBERSHIP UNLIMITED PLAY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF MEMBERSHIP OFF PEAK LIMITED PLAY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF GUEST FEE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS OPEN COURT TIME\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS GUEST FEE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFITNESS MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tRECREATIONAL PROGRAM CLASSES, \\r\\n\\r\\n\\t\\t\\tGROUP LESSONS AT ANY PARK OR FACILITY, \\r\\n\\r\\n\\t\\t\\tICE PRIVATE LESSON RENTAL &amp; FACILITY RENTAL \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF/TENNIS PRO SHOP DISCOUNT\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCOST + 15%\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\nQualifications\",\"responsibilities\":\"Job Summary: The Customer Service Representative (CSR) forms positive relationships with customers by answering questions, providing information about district programs and events, and processing activity registration requests in a manner that is courteous and professional. As the first point of contact for customers, the CSR must be well informed, friendly, and able to communicate effectively. This position requires excellent customer service skills, computer proficiency, and the ability to make sound decisions autonomously. This is a part-time (PT-2) year-round position. Benefits listed below.\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tNone\\r\\n\\t\\r\\n\\r\\n\\r\\nOverall Essential Duties/Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide information to the public regarding programming at the Community Recreation Center and throughout the district\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess registration requests for classes, lessons, activities, facility rentals, beach/pool, dog beach, and parking passes\\r\\n\\t\\r\\n\\t\\r\\n\\tField and direct telephone calls made to the Community Recreation Center main line\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunicate facility expectations with patrons.\\r\\n\\t\\r\\n\\t\\r\\n\\tActively support the agency&#39;s risk management protocol that will effectively control and reduce accidents\\r\\n\\t\\r\\n\\t\\r\\n\\tObey the practical safety rules, regulations and procedures established by the Safety Committee\\r\\n\\t\\r\\n\\t\\r\\n\\tPromptly report all unsafe actions, practices or conditions to the immediate supervisor\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend and participate in required safety trainings\\r\\n\\t\\r\\n\\t\\r\\n\\tPerform other related duties as assigned, based on agency needs\\r\\n\\t\\r\\n\\t\\r\\n\\tReconcile and close-out daily sales receipts and daily reports using established batching procedures\\r\\n\\t\\r\\n\\t\\r\\n\\tFollow opening, mid-day, and closing shift responsibilities daily as outlined in the Facility Checklist\\r\\n\\t\\r\\n\\t\\r\\n\\tPerform opening, mid-day, and closing duties diligently and safely\\r\\n\\t\\r\\n\\t\\r\\n\\tWalk frequent laps around the facility for safety, maintenance, and cleanliness checks\\r\\n\\t\\r\\n\\t\\r\\n\\tActively contribute to the Park District&#39;s&nbsp;sustainability goals\\r\\n\\t\\r\\n\\r\\n\\r\\nSafety Responsibilities:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tActively support the safety program that will effectively control and reduce accidents\\r\\n\\t\\r\\n\\t\\r\\n\\tObey all Park District and departmental safety rules, regulations and procedures established by the Wilmette Park District safety program that are pertinent to the activities conducted at the facility and property\\r\\n\\t\\r\\n\\t\\r\\n\\tPromptly report all unsafe actions, practices or conditions to the immediate supervisor\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend and participate in required safety training\\r\\n\\t\\r\\n\\t\\r\\n\\tReview all accident and incident reports that occur under the area of responsibility with the supervisor\\r\\n\\t\\r\\n\\r\\n\\r\\nRequired Skills/Abilities (Technology, Mathematical, Language):\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMust be knowledgeable about Wilmette Park District facilities, staff, events, and activities\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent verbal and written communication skills\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to read and interpret documents such as safety rules, operating and maintenance instructions, schedules, and procedural manuals\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent organizational skills and attention to detail\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong problem-solving skills\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to function well in a high-paced and at times stressful environment\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to deal with problems involving several concrete variables in standardized situations\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong computer/technology skills with the ability to learn nuances of registration software\\r\\n\\t\\r\\n\\t\\r\\n\\tReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\\r\\n\\t\\r\\n\\r\\n\\r\\nEducation and/or Experience:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent\\r\\n\\t\\r\\n\\t\\r\\n\\tAt least two (2) years related experience preferred\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be at least 18 years of age\\r\\n\\t\\r\\n\\r\\n\\r\\nPhysical Requirements/Work Environment:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProlonged periods of sitting at a desk and working on a computer\\r\\n\\t\\r\\n\\t\\r\\n\\tOccasionally required to stand, walk, sit, and climb or balance\\r\\n\\t\\r\\n\\t\\r\\n\\tTolerate a moderate to high noise level at times, the noise level is moderate to high at times\\r\\n\\t\\r\\n\\t\\r\\n\\tRegularly required to talk or hear\\r\\n\\t\\r\\n\\t\\r\\n\\tFrequently required to use hands to handle or feel objects, tools, or controls\\r\\n\\t\\r\\n\\t\\r\\n\\tMust regularly lift and/or move up to 25 pounds\\r\\n\\t\\r\\n\\r\\n\\r\\nRequired Certificates/Licenses/Registrations:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tNone\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBENEFITS PT2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 600-1000 HOURS*\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEMPLOYEE \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFAMILY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSKATING MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPOOL &amp; BEACH MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBEACH PARKING DECAL\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t1\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF MEMBERSHIP UNLIMITED PLAY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF MEMBERSHIP OFF PEAK LIMITED PLAY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGOLF GUEST FEE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS OPEN COURT TIME\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTENNIS GUEST FEE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFITNESS MEMBERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t25% OFF RESIDENT \\r\\n\\r\\n\\t\\t\\tRATE\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tRECREATIONAL PROGRAM CLASSES, \\r\\n\\r\\n\\t\\t\\tGROUP LESSONS AT ANY PARK OR FACILITY, \\r\\n\\r\\n\\t\\t\\tICE PRIVATE LESSON RENTAL &amp; 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