Air Freight Export Supervisor

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    "jobTitle": "Air Freight Export Supervisor",
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    "description": "<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">The Air Freight Export Supervisor will oversee the daily execution of air freight services provided to customers, ensuring shipments are handled accurately, efficiently, and in a timely manner. This role involves supervising air freight agents and supporting account managers to maintain high service standards. The supervisor will coordinate closely with the Operations team to ensure the proper handling of cargo at arrival and departure points. This role will also support customer growth initiatives by assisting in maintaining relationships with existing clients and identifying opportunities to expand air freight services.</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Key Responsibilities:</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Oversee day-to-day air freight export operations, ensuring services are performed accurately, on time, and efficiently.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Supervise and support a team of air freight export agents and assist account managers in meeting customer service and operational goals.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Provide training, guidance, and performance feedback to team members to maintain a productive and collaborative work environment.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensure compliance with applicable regulations, customs requirements, and industry standards related to air freight services.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Coordinate closely with the Operations team to ensure proper handling, receipt, and dispatch of cargo.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Monitor operational processes to reduce errors, improve efficiency, and maintain service quality.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assist in maintaining relationships with key customers by responding to operational needs and resolving issues promptly.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Support efforts to grow air freight business by identifying opportunities within existing accounts and assisting with new client onboarding.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Prepare regular operational reports related to shipment performance, service quality, and customer feedback.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Promote best practices in logistics operations, quality assurance, and customer service within the air freight team.</span></span></span></span></span></li>\r\n</ul>\r\n",
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