Desk Clerk - Part-time

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    "description_html": "<p><em>Pooled Position</em></p><p><strong>Department:</strong> Public Experience &amp; Desk Service</p><p><strong>Supervisor:</strong> Department Leads</p><p><strong>Starting Pay:</strong> $19.32/hr</p><p><strong>Union Position:</strong> Yes</p><p><strong>Benefits:</strong> No</p><p><strong>Hours:</strong> Part-time, minimum of 15 hours per week and maximum of 20 hours per week, as determined by library needs, including evening and weekend hours.</p><p><strong>Closing Date:</strong> Continuously accepting applications (application form required)</p><p><strong>Applying:</strong> Please do not apply directly through Indeed.com. Instead, visit <em>aadl.org/aboutus/employment</em> to submit an application and optional cover letter/resume. Applications are continuously accepted for this position and are reviewed when a position becomes available. Applications will be available for consideration for a period of 3 months. Please do not contact the Human Resources Office regarding the status of your application.</p><p><br></p><p><em>Will be required to work evenings and weekend hours as part of the regular work schedule</em></p><p><br></p><p><strong>Position Summary</strong></p><p>Under the direction of the Public Experience &amp; Desk Service Manager and the supervision of the Public Experience &amp; Desk Service Leads, the Desk Clerk provides engaged and friendly service at the public desks throughout the AADL system. The Desk Clerk helps patrons with their information and circulation needs in person, on the phone, via email as well as various other forms of communication. Additionally, the Desk Clerk supports library events for all ages, and performs a variety of clerical tasks which support Library services.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong> <em>include the following; other duties may be assigned:</em></p><ul><li>Works regular shifts on system-wide public service desks, providing ready reference services readers' advisory services and general info about the Library and its services to AADL and Washtenaw Library for the Blind and Print Disabled patrons in person, over the phone, via email and through social media networks.</li><li>Serves the public by checking-out and checking-in library materials, collecting fines, issuing library cards, etc. as well as handling cash register transactions and prepares bank deposits with accuracy and efficiency.</li><li>Answers Library users’ questions and handles everyday problems involving interpretation of the Library’s procedures in order to provide the best possible service for patrons of all ages.</li><li>Monitors the appearance of the public areas during assigned shifts, and performs opening and closing procedures for the public desks at assigned locations.</li><li>Provides support at Library events for all ages.</li><li>Assists users in gaining access to computing resources and resolving library hardware, software and/or printing problems and logs unresolved technical problems to the electronic help desk.</li><li>Performs a variety of clerical tasks, which may include pulling library materials and/or preparing materials for programs and displays.</li><li>Serves on system-wide work groups and attends meetings as assigned.</li><li>Contributes content to the Library’s website via a content management system.</li><li>Maintains a prompt and reliable attendance record.</li></ul>",
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      "datePosted": "2026-06-05T14:21:00-05:00",
      "description": "<p>Description</p><p><em>Pooled Position</em></p><p><strong>Department:</strong> Public Experience & Desk Service</p><p><strong>Supervisor:</strong> Department Leads</p><p><strong>Starting Pay:</strong> $19.32/hr</p><p><strong>Union Position:</strong> Yes</p><p><strong>Benefits:</strong> No</p><p><strong>Hours:</strong> Part-time, minimum of 15 hours per week and maximum of 20 hours per week, as determined by library needs, including evening and weekend hours.</p><p><strong>Closing Date:</strong> Continuously accepting applications (application form required)</p><p><strong>Applying:</strong> Please do not apply directly through Indeed.com. Instead, visit <em>aadl.org/aboutus/employment</em> to submit an application and optional cover letter/resume. Applications are continuously accepted for this position and are reviewed when a position becomes available. Applications will be available for consideration for a period of 3 months. 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