Service Manager | Commission-Based - Tonkin Family of Dealerships

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    "description": "<p><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<p>Lead the charge at a dealership group where excellence isn&rsquo;t optional&mdash;it&rsquo;s the standard.</p>\r\n\r\n<p>Tonkin Family of Dealership, a Gee Automotive Company, has been a trusted name in the automotive industry for decades. We pride ourselves on delivering exceptional customer service, maintaining the highest standards of quality, and fostering a supportive work environment. As we continue to grow, we&rsquo;re looking for an experienced Service Manager&nbsp;to lead our service team and uphold our commitment to excellence.</p>\r\n\r\n<p>We are seeking a highly motivated and experienced Service Manager&nbsp;to oversee the daily operations of our service department. The ideal candidate will have a strong background in automotive service management, exceptional leadership skills, and a passion for delivering top-tier customer experiences.</p>\r\n\r\n<p><strong>Why Join Tonkin Family of Dealerships?</strong></p>\r\n\r\n<p>At Tonkin, we don&rsquo;t just sell and service cars&mdash;we build lasting relationships with our customers and our team. Here&rsquo;s what makes us different:</p>\r\n\r\n<ul>\r\n\t<li>Family-Owned Legacy:&nbsp;As a locally owned and operated group, we treat our employees like family, offering stability and long-term career growth</li>\r\n\t<li>Top-Tier Brands:&nbsp;Work with leading automotive franchises and cutting-edge vehicle technology</li>\r\n\t<li>Competitive Pay &amp; Rewards:&nbsp;Enjoy a strong compensation package, including&nbsp;performance bonuses, health benefits, 401(k), and employee discounts</li>\r\n\t<li>Training &amp; Advancement:&nbsp;We invest in your success with ongoing training and opportunities for promotion within our dealership network</li>\r\n\t<li>Great Workplace Culture:&nbsp;Join a team that values&nbsp;teamwork, integrity, and customer-first service&mdash;where your contributions are recognized and rewarded</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><em><strong>Service Manager&nbsp;Job Responsibilities</strong></em></p>\r\n\r\n<ul>\r\n\t<li>Lead, train, and mentor service advisors and technicians to ensure high performance and customer satisfaction</li>\r\n\t<li>Oversee service department operations, including workflow, scheduling, and quality control</li>\r\n\t<li>Maintain strong relationships with customers, ensuring their service needs are met promptly and professionally</li>\r\n\t<li>Monitor key performance indicators (KPIs) and implement strategies to improve efficiency and profitability</li>\r\n\t<li>Ensure compliance with manufacturer warranty policies and dealership procedures</li>\r\n\t<li>Collaborate with sales and parts departments to drive overall dealership success</li>\r\n\t<li>Handle escalated customer concerns with professionalism and resolve issues effectively</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><em><strong>Service Manager Benefits and Compensation</strong></em></p>\r\n\r\n<p>In addition to competitive pay, our benefits are designed to support you and your family&hellip;</p>\r\n\r\n<ul>\r\n\t<li>Employer-subsidized Medical and Dental insurance, with comprehensive coverage options</li>\r\n\t<li>Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth</li>\r\n\t<li>A variety of voluntary benefit options, including&nbsp;Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family</li>\r\n\t<li>401(k) with Company Match</li>\r\n\t<li>Generous Paid Time Off that begins accruing from Day 1</li>\r\n\t<li>Exclusive employee pricing for you and your family on parts, service, and vehicles</li>\r\n</ul>\r\n",
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