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Senior IT Administrator

D7c400ef Abfe 4c9c 9394 21199d77d939 19000101 000001 · Pittsburgh - South Side, PA, Pittsburgh, PA, US, Pittsburgh, PA · Remote · Active · $77,000–$82,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD7c400ef Abfe 4c9c 9394 21199d77d939 19000101 000001
TitleSenior IT Administrator
Normalized title-
Department / team-
LocationPittsburgh - South Side, PA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$77,000–$82,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-23 / 2026-06-23
Changed / last seen2026-06-23 / 2026-06-23

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PageWhat it containsOpen
Company jobsActive postings from D7c400ef Abfe 4c9c 9394 21199d77d939 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Pittsburgh - South Side.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD7c400ef Abfe 4c9c 9394 21199d77d939 19000101 000001
Sourcebb3bfd11-fea9-48d2-b3b5-4e49c256c0df
ATS providerADP Workforce Now Recruiting

Description

Integrated Health 21 (IH21) is a nationally recognized leader in biometric screening and health and wellness programs, partnering with employers to improve workforce health outcomes. Our mission-driven teams operate at the intersection of clinical excellence and innovative technology, serving thousands of participants whose personal health information we protect with the highest standards of security and compliance. As we continue to grow, we are looking for a motivated IT professional ready to step into a broader scope of influence. If you have built strong technical and operational skills in a small-to-mid-size organization handling confidential or regulated data, this is your opportunity to bring that experience to a larger stage — and to shape how technology enables care across the country. This hands-on role is responsible for ensuring the reliability, security, and continuous improvement of our technology environment. The position owns the daily IT function, lead asset and access management, and manages IT service contracts. Reporting to senior leadership and collaborating with clinical, operations, and compliance teams across all four regions, this role carries real visibility and real impact. This full-time position is located in Pittsburgh, PA, and requires on-site attendance Monday through Friday, with one remote workday available each week. We are seeking someone who thrives in a dynamic, multi-priority environment that brings strong organizational and project management skills; where wearing multiple hats is the norm and owning outcomes end-to-end is expected. IT Help Desk & Ticketing System Lead the implementation and ongoing management of a formalized IT support ticketing system, establishing SLAs, escalation paths, and performance metrics. Serve as the primary point of escalation for complex technical issues across regional staff. Identify recurring support patterns and drive root-cause fixes to reduce ticket volume over time. Asset & Access Management Maintain a current and accurate inventory of all hardware, software licenses, and IT assets across four regions. Manage user provisioning, deprovisioning, and role-based access controls in alignment with HIPAA and organizational security policies. Conduct and document quarterly access reviews of all company systems Enforce lifecycle management practices for desktops, laptops, tablets, and all other company devices. IT Service Contract Management Own vendor relationships and service agreements for all IT services, including renewals, performance reviews, and cost optimization. Evaluate and onboard new vendors or solutions as the organization’s needs evolve. Microsoft 365 & Cloud Environment Administer and optimize the Microsoft 365 environment including Exchange Online, SharePoint, Teams, Intune, and Azure AD. Ensure data security and access governance within the M365 platform consistent with regulatory requirements (HIPAA). Collaborate with leadership on cloud strategy and infrastructure improvements. Compliance & Security Maintain and enforce IT policies that meet HIPAA and PHI handling requirements. Conduct periodic audits of access logs, user accounts, and device compliance. Partner with clinical and compliance teams to ensure technology practices support regulatory obligations. Serve as a key contributor to SOC 2 compliance and continuous improvement initiatives by overseeing access management, asset inventory controls, vendor management, security monitoring, policy implementation, audit preparation, and remediation activities. Collaborate cross-functionally to ensure the organization's technology environment remains secure, compliant, and aligned with established control frameworks. Cross-Regional Coordination Coordinate IT support and projects across four geographic regions, balancing competing priorities and timelines. Communicate proactively with regional stakeholders on system changes, outages, and project milestones. Lead and coordinate technology projects from initiation through completion, ensuring objectives, timelines, budget, and stakeholder expectations are successfully managed and achieved. Required Qualifications Bachelor’s degree in Information Systems, Computer Science, or a closely related field; or or equivalent combination of education and relevant work experience. 2–4 years of progressive IT experience, preferably including at least one role in a small-to-mid-size organization managing confidential or regulated data. Demonstrated working knowledge of handling confidential/sensitive information subject to regulation. Hands-on experience administering a Microsoft 365 environment (Exchange Online, Teams, SharePoint, Intune, Azure AD). Experience implementing or significantly improving an IT help ticketing system. Proven ability to manage hardware/software asset inventories and user access controls. Experience managing or supporting IT vendor contracts and service agreements. Preferred Qualifications Experience in healthcare, wellness, or another regulated industry where data privacy is paramount. Relevant certifications such as CompTIA Security+, Microsoft Certified: Modern Desktop Administrator, or similar. Familiarity with multi-site or multi-region IT environments Soft Skills & Work Style Exceptional organizational skills — you keep projects, tickets, and commitments from falling through the cracks. Strong prioritization instincts in a fast-moving environment where multiple stakeholders compete for your attention. Project management capability: you can scope, plan, communicate, and deliver. Comfortable multitasking and context-switching without sacrificing quality. Clear communicator able to translate technical issues for non-technical audiences at all levels. Self-directed and accountable; you don’t wait to be told when something needs attention. Integrated Health 21 is an Equal Opportunity Employer

Full job record

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Source IDbb3bfd11-fea9-48d2-b3b5-4e49c256c0df
Board IDbb3bfd11-fea9-48d2-b3b5-4e49c256c0df
Provideradp_workforcenow
Provider Job Key556504
TitleSenior IT Administrator
Normalized Title—
Statusactive
Activeyes
Location TextPittsburgh - South Side, PA, Pittsburgh, PA, US, Pittsburgh, PA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionPA
CityPittsburgh - South Side
Salary Raw77000.00 To 82000.00 (USD) Annually
Salary Min77,000
Salary Max82,000
Salary CurrencyUSD
Salary Periodyear
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First Seen At2026-06-23 13:23:51Z
Last Seen At2026-06-23 13:23:51Z
Last Checked At2026-06-23 13:23:51Z
Last Changed At2026-06-23 13:23:51Z
Inactive At—
Source Posted At2026-06-23 13:04:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;border:none;padding:0in;' data-pasted=\"true\">Integrated Health 21 (IH21) is a <span style=\"color:#333333;\">nationally recognized leader in biometric screening and health and wellness programs, partnering with employers to improve workforce health outcomes. Our mission-driven teams operate at the intersection of clinical excellence and innovative technology, serving thousands of participants whose personal health information we protect with the highest standards of security and compliance.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><span style=\"color:#333333;\">As we continue to grow, we are looking for a motivated IT professional ready to step into a broader scope of influence. If you have built strong technical and operational skills in a small-to-mid-size organization handling confidential or regulated data, this is your opportunity to bring that experience to a larger stage &mdash; and to shape how technology enables care across the country.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"color:#333333;\">This hands-on role is responsible for ensuring the reliability, security, and continuous improvement of our technology environment. The position owns the daily IT function, lead asset and access management, and manages IT service contracts. Reporting to senior leadership and collaborating with clinical, operations, and compliance teams across all four regions, this role carries real visibility and real impact.&nbsp;</span><span style=\"color:#333333;\">This full-time position is located in Pittsburgh, PA, and requires on-site attendance Monday through Friday, with one remote workday available each week.</span></p><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:#333333;'>We are seeking someone who thrives in a dynamic, multi-priority environment that brings strong organizational and project management skills; where wearing multiple hats is the norm and owning outcomes end-to-end is expected. &nbsp;<br><br></span><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><strong><span style=\"color:#333333;\">IT Help Desk &amp; Ticketing System</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Lead the implementation and ongoing management of a formalized IT support ticketing system, establishing SLAs, escalation paths, and performance metrics.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Serve as the primary point of escalation for complex technical issues across regional staff.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Identify recurring support patterns and drive root-cause fixes to reduce ticket volume over time.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;'><strong><span style=\"color:#333333;\">Asset &amp; Access Management</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Maintain a current and accurate inventory of all hardware, software licenses, and IT assets across four regions.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Manage user provisioning, deprovisioning, and role-based access controls in alignment with HIPAA and organizational security policies.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Conduct and document quarterly access reviews of all company systems</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Enforce lifecycle management practices for desktops, laptops, tablets, and all other company devices.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;'><strong><span style=\"color:#333333;\">IT Service Contract Management</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Own vendor relationships and service agreements for all IT services, including renewals, performance reviews, and cost optimization.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Evaluate and onboard new vendors or solutions as the organization&rsquo;s needs evolve.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;'><strong><span style=\"color:#333333;\">Microsoft 365 &amp; Cloud Environment</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Administer and optimize the Microsoft 365 environment including Exchange Online, SharePoint, Teams, Intune, and Azure AD.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Ensure data security and access governance within the M365 platform consistent with regulatory requirements (HIPAA).</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Collaborate with leadership on cloud strategy and infrastructure improvements.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;'><strong><span style=\"color:#333333;\">Compliance &amp; Security</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Maintain and enforce IT policies that meet HIPAA and PHI handling requirements.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Conduct periodic audits of access logs, user accounts, and device compliance.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Partner with clinical and compliance teams to ensure technology practices support regulatory obligations.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Serve as a key contributor to SOC 2 compliance and continuous improvement initiatives by overseeing access management, asset inventory controls, vendor management, security monitoring, policy implementation, audit preparation, and remediation activities. Collaborate cross-functionally to ensure the organization&#39;s technology environment remains secure, compliant, and aligned with established control frameworks.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;'><strong><span style=\"color:#333333;\">Cross-Regional Coordination</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Coordinate IT support and projects across four geographic regions, balancing competing priorities and timelines.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Communicate proactively with regional stakeholders on system changes, outages, and project milestones.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;' data-pasted=\"true\">Lead and coordinate technology projects from initiation through completion, ensuring objectives, timelines, budget, and stakeholder expectations are successfully managed and achieved.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><p><strong>Required Qualifications</strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Bachelor&rsquo;s degree in Information Systems, Computer Science, or a closely related field; or or equivalent combination of education and relevant work experience.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">2&ndash;4 years of progressive IT experience, preferably including at least one role in a small-to-mid-size organization managing confidential or regulated data.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Demonstrated working knowledge of handling confidential/sensitive information subject to regulation.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Hands-on experience administering a Microsoft 365 environment (Exchange Online, Teams, SharePoint, Intune, Azure AD).</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Experience implementing or significantly improving an IT help ticketing system.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Proven ability to manage hardware/software asset inventories and user access controls.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Experience managing or supporting IT vendor contracts and service agreements.</span></li></ul></div><p><strong><span style=\"color:#333333;\">Preferred Qualifications</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Experience in healthcare, wellness, or another regulated industry where data privacy is paramount.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Relevant certifications such as CompTIA Security+, Microsoft Certified: Modern Desktop Administrator, or similar.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\"><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:#333333;' data-pasted=\"true\">Familiarity with multi-site or multi-region IT environments</span></span></li></ul></div></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;' data-pasted=\"true\"><strong><span style=\"color:#333333;\">Soft Skills &amp; Work Style</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 20px;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Exceptional organizational skills &mdash; you keep projects, tickets, and commitments from falling through the cracks.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Strong prioritization instincts in a fast-moving environment where multiple stakeholders compete for your attention.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Project management capability: you can scope, plan, communicate, and deliver.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Comfortable multitasking and context-switching without sacrificing quality.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\">Clear communicator able to translate technical issues for non-technical audiences at all levels.</span></li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333333;\"><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:#333333;' data-pasted=\"true\">Self-directed and accountable; you don&rsquo;t wait to be told when something needs attention.</span></span></li></ul><p><br></p><p><span style=\"color:#333333;\"><span data-pasted=\"true\"><em>Integrated Health 21 is an Equal Opportunity Employer&nbsp;<br></em></span></span></p></div><p><br></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><p><br></p></div></div></div></div></div></div>\n",
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