Senior Manager, Data Analytics

Real people. Real service. At  SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Senior Manager, Data Analytics to join our Finance Team. This individual will report into our Vice President of FP&A and Analytics and will oversee a team of Data Analysts and a Data Scientist. They will drive high-impact insights and measurement, and lead the evaluation and rollout of scalable self-serve analytics with strong governance. This role requires strong stakeholder leadership, a practical understanding of data architecture, and familiarity working in a Google Cloud Platform (GCP) environment. While our current collaboration model is centralized, this individual will help evolve our model over time as our business needs grow. This remote position is open to individuals who live in, or are open to relocating to, the following states:  Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. Additional travel may be required based on department and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type:  Full-Time, Exempt Location:  Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary:  $145,000 – $180,000 per year Responsibilities: ​ Manage, coach, and develop the team by setting clear goals, supporting career growth, and maintaining high standards of quality Own team execution through intake and prioritization, roadmap planning, stakeholder communication, and reliable delivery of insights and analyses Establish best practices for analytics delivery (e.g.: documentation, QA, reproducibility, peer review, and governance) Partner with leaders and teams across functions such as Marketing, Merchandising, Fulfillment Operations, Customer Service, and Human Resources to define the right questions, metrics, and measurement approaches Translate ambiguous business questions into structured analysis, decision-ready recommendations, and success metrics to track impact post-launch Standardize governed KPI definitions and create a proactive culture of controlled measurement and accountability Lead selection and implementation of a cross-functional BI tool including requirements gathering, evaluation, proof-of-concepts, and cost/value analysis Define governance for the BI ecosystem (e.g.: shared metrics definitions and documentation standards) Drive adoption through enablement such as training, templates, office hours, and continuous improvement based on feedback Partner with Data Engineering and IT to ensure analytics needs are met through strong data modeling, reliable pipelines, and clean source-of-truth datasets Bring fluency in GCP-based analytics environments (e.g.: BigQuery and related tooling) to guide scalable analytics design and best practices Advocate for data quality and reliability through monitoring, lineage, documentation/cataloging, and consistent definitions across domains Operate effectively in a centralized team model today while identifying opportunities to improve responsiveness and impact Propose and help implement future-state approaches (e.g.: embedded analysts for key functions, hub-and-spoke, hybrid support, etc.) as the company scales Requirements: Bachelor's degree in Analytics, Statistics, Economics, Computer Science, Engineering, or a related field 7+ years of experience in Analytics/BI/Data (or equivalent) 3+ years of people management experience ​Proven experience delivering dashboards, reporting, and developing insights and analysis across multiple business functions Strong SQL skills and ability to review analytics work for correctness and performance Hands-on experience with modern BI tools (e.g.: Tableau, Power BI, Looker, Mode, ThoughtSpot, or similar) Demonstrated ability to define metrics/KPIs, align stakeholders, and build scalable self-serve analytics Familiarity working in a GCP environment (e.g.: BigQuery-centric analytics workflows) Working knowledge of data architecture concepts (e.g.: data warehousing/lakehouse patterns, dimensional modeling, ETL/ELT, and governance) Preferred Qualifications: Master's degree in Analytics, Data Science, Business, or a related field Experience working in an e-commerce environment Experience selecting and rolling out a BI tool across departments Experience with semantic layers/metrics layers and strong analytics governance practices Proficiency with Python/R or ability to guide teams using these tools Experience with forecasting, experimentation, causal inference, or advanced analytics methods Familiarity with tooling commonly used alongside GCP analytics stacks (e.g.: dbt, Airflow/Dagster — depending on your stack) Why work with us: We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. We promote work-life balance  – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth  – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back  – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen  – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at:  https://www.supplyhouse.com/our-company ! Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

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