Senior Director, FSQA & Regulatory

About Us At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment. The Opportunity We are seeking a highly motivated, animal-loving Senior Director of Food Safety, Quality, and Regulatory to join our team and play an integral role in strengthening our culture and values while building and enhancing our food safety, quality, and regulatory programs. Reporting to the SVP of FSQA & Regulatory, this role is responsible for ensuring the production and delivery of high-quality, safe products that reflect Open Farm’s standards. The Senior Director will have direct oversight of compliance with licensed certification partners (GAP, Certified Humane, OceanWise, etc.), as well as federal, state, and other regulatory requirements across North America and export markets. This role will work closely with Operations, Supply Chain, Marketing, and Sales to drive aligned, cross-functional initiatives and consistent execution across the business. The ideal candidate is ambitious and deeply passionate about quality, food safety, and regulatory compliance. This role is critical to building consumer trust in the Open Farm brand by ensuring products consistently meet the highest safety and quality standards, helping deliver safe, reliable nutrition for pets. What You Will Own and Drive Charting the strategy for building best-in-class FSQA & Regulatory program  s Ensuring members of the team across functions are informed and engaged on quality, safety, and regulatory compliance issues impacting our industry. Ensure compliance with regulatory regimes across markets and work closely with co-manufacturers and ingredient suppliers to ensure they employ food safety and quality programs that are acceptable to Open Farm (GMP, HACCP plans, GFSI requirements, SQF certification, etc.)  . Oversee regulatory team function including full compliance and maintenance of certifications for all FSQA, sustainability, and impact related third-party certifications and claims, inclusive of packaging and ingredients (Non-GMO, Country of Origin, Raised without Antibiotics, GAP, CH Ocean Wise, Upcycled Association, Terra Cycle etc.) . Support company growth by proactively  auditing and onboarding business partners to ensure they meet company standards for food safety, quality, and regulatory compliance. Enhance quality and food safety reporting across the organization. Develop aspirational KPIs and a strong reporting feedback loop, while engaging business partners to create best-in-class products. Assemble and manage the material specifications for the inputs to our products, including animal protein, packaging, and all other ingredients. Create formal Material Approval and Specifications processes with Innovation and R&D to ensure all materials and finished products comply with the Open Farm brand and mission guidelines and standards. Provide subject expertise on labeling requirements and compliance, working closely with Innovation and R&D teams. Working quickly and collaboratively to address food safety, quality, and regulatory issues that arise in the business, whether as a result of manufacturing, ingredient sourcing, or otherwise  . What you bring to the table: Strong education, experience, and knowledge of food safety and quality practices and the science behind them. Strong interest in the performance of co-manufacturers, suppliers, and the operations and supply chain teams. Ability to measure and calculate quality performance and create metrics. Ability to build cross-functional teams to correct quality and food safety issues. An internal drive to be the best at what we do and perform as a leader within the FSQA/Regulatory team, and the whole of Open Farm. A passion for the environment, sustainability efforts, and animal welfare. What We Offer You — It’s the Perfect Package An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside thoughtful and passionate individuals. Competitive compensation and a full suite of benefits, including a monthly pet feeding program for someone who loves to keep their pet well-fed year-round. Great office culture (with numerous adorable pets!) where your pet interrupting a video call or meeting is the norm. Comprehensive healthcare coverage and RRSP plans with company match. Discounted food, apparel, and insurance for your furry family members. PTO plus company-wide wellness and personal days to support your well-being. Volunteer days to give back to our community. AI Statement: Open Farm may use AI tools to help organize and review applications efficiently. While technology supports our process, every hiring decision is made by our team, with care and intention. We also prioritize meaningful human connection, which is why our interview process includes in-person conversations—because technology can support the process, but can’t replace the impact of human connection. Hybrid Work At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included! That’s why we’ve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business. Vacancy Type: Existing Vacancy Our Values We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team  | Win-Win Partnerships To learn more about Open Farm, follow us on Instagram and LinkedIn . Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact [email protected]. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.

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