Install Manager

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  "location": {
    "raw": "Salt Lake City, UT, US",
    "city": "Salt Lake City",
    "region": "UT",
    "country": "United States",
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  "json_ld": {
    "url": "https://uscareeropenings-alliancelaundry.icims.com/jobs/12015/install-manager/job",
    "@type": "JobPosting",
    "title": "Install Manager",
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    "datePosted": "2026-05-27T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Manager – Install is responsible for coordinating, organizing, and communicating all details related to installation operations. This position supervises installers and supports the delivery, installation, start-up, and testing of commercial laundry equipment in the field.  </p>\n<h2>Responsibilities</h2>\n<ul>\n <li><p>Supervises day-to-day installation operations to ensure timely completion of scheduled work and efficient response to customer and business needs </p></li>\n</ul>\n<ul>\n <li><p>Coordinates installation schedules, labor needs, and project priorities based on customer commitments, equipment availability, jobsite readiness, subcontractor timelines, and territory coverage </p></li>\n</ul>\n<ul>\n <li><p>Serves as the first point of escalation for installation issues, technical questions, and customer concerns </p></li>\n</ul>\n<ul>\n <li><p>Regularly performs installation work, functioning as a working lead alongside the installation team </p></li>\n</ul>\n<ul>\n <li><p>Provides hands-on coaching, mentoring, and technical guidance to installers to build skills and ensure quality </p></li>\n</ul>\n<ul>\n <li><p>Reviews installation work orders, documentation, labor entries, parts usage, mileage, and other installation-related records for accuracy, completeness, and timely processing </p></li>\n</ul>\n<ul>\n <li><p>Monitors installation inventory, tools, materials, equipment, and company vehicles to support readiness and efficient field operations </p></li>\n</ul>\n<ul>\n <li><p>Supports continuous improvement efforts by identifying opportunities to improve installation efficiency, installer effectiveness, communication, and customer experience </p></li>\n</ul>\n<ul>\n <li><p>Supports hiring, onboarding, and training of installers; reinforces standard Company processes, safety procedures, and installation expectations </p></li>\n</ul>\n<ul>\n <li><p>Promotes and enforces safe work practices, including the proper use of tools, service vehicles, testing devices, lifting equipment, and personal protective equipment </p></li>\n</ul>\n<ul>\n <li><p>Partners with management on technician performance feedback, scheduling input, and operational updates </p></li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<p>Education & Experience:  </p>\n<p> </p>\n<ul>\n <li><p>High School diploma or equivalent required. Associate or bachelor’s degree in business, mechanical, electrical, industrial, or related field preferred. An equivalent combination of education, training, and experience will be considered </p></li>\n</ul>\n<ul>\n <li><p>5+ years of work experience in equipment installation or related commercial environment preferred.  Commercial laundry equipment experience strongly preferred </p></li>\n</ul>\n<ul>\n <li><p>2+ years of indirect leadership experience, such as a lead installer or equivalent required </p></li>\n</ul>\n<ul>\n <li><p>Knowledge of single-phase electric power equipment required </p></li>\n</ul>\n<ul>\n <li><p>Experience in telephone and email/ticketing dispatch system-based customer support preferred </p></li>\n</ul>\n<ul>\n <li><p>Proficient computer skills including using MS Outlook, Word, and Excel preferred </p></li>\n</ul>\n<p> </p>\n<p>Skills and Abilities:  </p>\n<ul>\n <li><p>Strong mechanical acumen: ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues while supporting others in technical problem-solving. Ability to read, interpret, and understand electrical and mechanical drawings. </p></li>\n</ul>\n<ul>\n <li><p>Leadership skills: demonstrates trust and respect for others, builds positive relationships with the team, communicates expectations clearly, and coaches’ employees for success while fostering a problem-solving approach. </p></li>\n</ul>\n<ul>\n <li><p>Strong organizational skills: ability to self-manage workload and multiple projects simultaneously while managing team priorities and meeting deadlines. </p></li>\n</ul>\n<ul>\n <li><p>Strong analytical skills: able to evaluate results, identify trends, implement change, and report activities to upper management. </p></li>\n</ul>\n<ul>\n <li><p>Business acumen: understands installation operations, customer priorities, scheduling demands, and key drivers of operational efficiency. </p></li>\n</ul>\n<ul>\n <li><p>Strong diplomacy skills: ability to handle conflict management, customer concerns, and installation escalations in a professional manner. </p></li>\n</ul>\n<ul>\n <li><p>Excellent written, verbal, and interpersonal communication skills; communicates effectively and professionally across all levels of the organization and with external stakeholders. </p></li>\n</ul>\n<ul>\n <li><p>Strong work ethic; self-starter, demonstrating a proactive approach, self-initiative, and tenacity. </p></li>\n</ul>\n<ul>\n <li><p>Resilient; able to confidently navigate ambiguity and change. </p></li>\n</ul>\n<ul>\n <li><p>Customer-focused mindset with a commitment to quality, responsiveness, and relationship building. </p></li>\n</ul>\n<p>Travel: </p>\n<ul>\n <li><p>Travel will be within the assigned territory; approximately 60-80% of the time </p></li>\n</ul>\n<ul>\n <li><p>Some overnight travel might be required during special projects, training, or customer support needs. </p></li>\n</ul>\n<p>Standard and Physical Requirements: </p>\n<ul>\n <li><p>Position involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity. </p></li>\n</ul>\n<ul>\n <li><p>Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. </p></li>\n</ul>\n<ul>\n <li><p>While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision; and ability to adjust focus. </p></li>\n</ul>\n<ul>\n <li><p>Must be able to safely operate a company vehicle, tools, testing devices, and other installation-related equipment. </p></li>\n</ul>\n<ul>\n <li><p>Must have a valid driver’s license. </p></li>\n</ul>\n<ul>\n <li><p>Must have a clean Motor Vehicle Record. </p></li>\n</ul>\n<ul>\n <li><p>A company vehicle will be provided. </p></li>\n</ul>\n<h2>ID</h2>2026-12015\n<h2>Pos. Type</h2>Full-Time",
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          "postalCode": "84115",
          "addressRegion": "UT",
          "streetAddress": "3838 South State Street",
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          "addressLocality": "Salt Lake City",
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    "validThrough": "2027-05-27T04:00:00.000Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "Alliance Laundry System",
      "@type": "Organization",
      "sameAs": "www.alliancelaundry.com"
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