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HomeCompanies15D44F634602E1E230B8C406F3C5E298East Austin Night Auditor

East Austin Night Auditor

15D44F634602E1E230B8C406F3C5E298 · East Austin Hotel - Austin, TX; Austin, TX, USA · Active · Paycom ATS

Job facts

FieldValue
Company15D44F634602E1E230B8C406F3C5E298
TitleEast Austin Night Auditor
Normalized title-
Department / teamHospitality - Hotel
LocationAustin, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2020-11-18 / 2026-05-31
Changed / last seen2026-06-02 / 2026-06-20

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Linked records

Company15D44F634602E1E230B8C406F3C5E298
Sourcef90d5c35-f38f-474a-8bf7-f8abaaa85fe2
ATS providerPaycom ATS

Description

Description JOB SUMMARY: The Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service. We are looking for a candidate who has excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. DUTIES AND RESPONSIBILITIES: Answer telephone within three rings, provide answers to questions accordingly or transfer as needed. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID. Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property. Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud. Audit, balance, post and report on front desk cash and credit operations. Run the night audit final, after ensuring all revenue is in balance. Attend to guest needs at the front desk. Night Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. Respond to all radio calls immediately. Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures. Ability to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures. Audit guest accounts to ensure that room rate and coding is correct and consistent. Audit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract. Ensure accuracy in audit process of posting room and tax to all active guest accounts. Run all computer reports to complete gross revenue report worksheets. Communicate and work as a team with other departments as needed Ensure all credit cards, cash, and change fund are balanced throughout each shift. Develop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits. Refer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services. Communicate with incoming staff and management by recording information daily report. Inform management of any guest or system-related problems. Print the guest folios for express checkout and ensure that they are being placed under the guest’s door at the appropriate time. Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift. Report problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager. Reconcile daily gift shop revenue and print applicable reports. Restock gift shop as necessary. Forward Lost & Found inquiries to Housekeeping/Loss Prevention Department. Ensure security and confidentiality of all guest and hotel information and material. Maintain a clean and orderly work area in accordance with hotel standards. Attend work on time as scheduled and adhere to attendance policy. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. Promote teamwork and associate engagement. Adhere to all work rules, procedures and policies established by the company. This includes but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Train new front desk/guest services agents and night auditors Perform additional duties as required. Qualifications KNOWLEDGE, SKILLS & ABILITIES Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with team members both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Must have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel. QUALIFICATIONS: Minimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English PHYSICAL REQUIREMENTS: Working extended hours may be required as needed Regularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl Work on a computer for extended periods of time, approximately 8+ hours per day Lifting (rarely) up to 50 lbs.

Full job record

Job ID32e5b815944188fc07b798c66e5b972b03a8c13c
Org IDe45891b2-d557-4187-a742-3ce7f4941e78
Source IDf90d5c35-f38f-474a-8bf7-f8abaaa85fe2
Board IDf90d5c35-f38f-474a-8bf7-f8abaaa85fe2
Providerpaycom
Provider Job Key35381
TitleEast Austin Night Auditor
Normalized Title
Statusactive
Activeyes
Location TextEast Austin Hotel - Austin, TX; Austin, TX, USA
DepartmentHospitality - Hotel
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTX
CityAustin
Salary RawDescription JOB SUMMARY: The Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service. We are looking for a candidate who has excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. DUTIES AND RESPONSIBILITIES: Answer telephone within three rings, provide answers to questions accordingly or transfer as needed. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID. Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property. Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud. Audit, balance, post and report on front desk cash and credit operations. Run the night audit final, after ensuring all revenue is in balance. Attend to guest needs at the front desk. Night Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. Respond to all radio calls immediately. Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures. Ability to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures. Audit guest accounts to ensure that room rate and coding is correct and consistent. Audit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract. Ensure accuracy in audit process of posting room and tax to all active guest accounts. Run all computer reports to complete gross revenue report worksheets. Communicate and work as a team with other departments as needed Ensure all credit cards, cash, and change fund are balanced throughout each shift. Develop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits. Refer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services. Communicate with incoming staff and management by recording information daily report. Inform management of any guest or system-related problems. Print the guest folios for express checkout and ensure that they are being placed under the guest’s door at the appropriate time. Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift. Report problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager. Reconcile daily gift shop revenue and print applicable reports. Restock gift shop as necessary. Forward Lost & Found inquiries to Housekeeping/Loss Prevention Department. Ensure security and confidentiality of all guest and hotel information and material. Maintain a clean and orderly work area in accordance with hotel standards. Attend work on time as scheduled and adhere to attendance policy. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. Promote teamwork and associate engagement. Adhere to all work rules, procedures and policies established by the company. This includes but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Train new front desk/guest services agents and night auditors Perform additional duties as required. Qualifications KNOWLEDGE, SKILLS & ABILITIES Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with team members both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Must have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel. QUALIFICATIONS: Minimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English PHYSICAL REQUIREMENTS: Working extended hours may be required as needed Regularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl Work on a computer for extended periods of time, approximately 8+ hours per day Lifting (rarely) up to 50 lbs.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=35381&clientkey=15D44F634602E1E230B8C406F3C5E298
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=35381&clientkey=15D44F634602E1E230B8C406F3C5E298
First Seen At2026-05-31 19:08:10Z
Last Seen At2026-06-20 10:13:09Z
Last Checked At2026-06-20 10:13:09Z
Last Changed At2026-06-02 10:11:25Z
Inactive At
Source Posted At2020-11-18 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=15D44F634602E1E230B8C406F3C5E298/date=2026-06-20/2026-06-20T10-13-08-102Z-82629de4c01320a168faf678d8afd99483fa0f104ac3ab21040ebf354d0d7b38.json
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    "description": "<p style=\"margin-left:0in; margin-right:-.5in; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><strong><u>JOB SUMMARY:</u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">The Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service.&nbsp; We are looking for a candidate who has excellent personal presentation and interpersonal skills.&nbsp; Good problem-solving ability and proficiency in Hotel property management systems.</span></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">&nbsp;</span></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"font-size:14px\"><u>DUTIES AND RESPONSIBILITIES: </u></span></strong></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Answer telephone within three rings, provide answers to questions accordingly or transfer as needed.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. </span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Audit, balance, post and report on front desk cash and credit operations.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Run the night audit final, after ensuring all revenue is in balance.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Attend to guest needs at the front desk.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Night Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. </span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Respond to all radio calls immediately.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Responsible and accountable for issued bank. Count bank at beginning and end of shift.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Report all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Audit guest accounts to ensure that room rate and coding is correct and consistent.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Audit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ensure accuracy in audit process of posting room and tax to all active guest accounts.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Run all computer reports to complete gross revenue report worksheets.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Communicate and work as a team with other departments as needed</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ensure all credit cards, cash, and change fund are balanced throughout each shift.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Develop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Refer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Communicate with incoming staff and management by recording information daily report.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Inform management of any guest or system-related problems.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Print the guest folios for express checkout and ensure that they are being placed under the guest&rsquo;s door at the appropriate time. </span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Organize the Front Desk area so that the A.M. 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Count bank at beginning and end of shift.\\r\\n\\tReport all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures\\r\\n\\tOpen and close shift correctly. Make cash drops in accordance with proper cash handling procedures.\\r\\n\\tAbility to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures.\\r\\n\\tAudit guest accounts to ensure that room rate and coding is correct and consistent.\\r\\n\\tAudit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract.\\r\\n\\tEnsure accuracy in audit process of posting room and tax to all active guest accounts.\\r\\n\\tRun all computer reports to complete gross revenue report worksheets.\\r\\n\\tCommunicate and work as a team with other departments as needed\\r\\n\\tEnsure all credit cards, cash, and change fund are balanced throughout each shift.\\r\\n\\tDevelop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits.\\r\\n\\tRefer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services.\\r\\n\\tCommunicate with incoming staff and management by recording information daily report.\\r\\n\\tInform management of any guest or system-related problems.\\r\\n\\tPrint the guest folios for express checkout and ensure that they are being placed under the guest&rsquo;s door at the appropriate time. \\r\\n\\tOrganize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.\\r\\n\\tReport problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager.\\r\\n\\tReconcile daily gift shop revenue and print applicable reports.\\r\\n\\tRestock gift shop as necessary.\\r\\n\\tForward Lost &amp; Found inquiries to Housekeeping/Loss Prevention Department. \\r\\n\\tEnsure security and confidentiality of all guest and hotel information and material.\\r\\n\\tMaintain a clean and orderly work area in accordance with hotel standards. \\r\\n\\tAttend work on time as scheduled and adhere to attendance policy.\\r\\n\\tWear uniform, including nametag at all times in accordance with the Standards of Appearance.\\r\\n\\tCommunicate properly and effectively with the guest, associates and managers. 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Have a thorough knowledge of emergency procedures. \\r\\n\\tTrain new front desk/guest services agents and night auditors\\r\\n\\tPerform additional duties as required.\\r\\n\\r\\nQualificationsKNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n\\tAbility to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members.\\r\\n\\tAbility to accurately and efficiently input information into computer systems\\r\\n\\tAbility to work cohesively with team members both within and outside of your department\\r\\n\\tAbility to think clearly, quickly and make concise decisions\\r\\n\\tAbility to prioritize, organize and follow up\\r\\n\\tAbility to work well under pressure, dealing with many arrivals and departures within a short period of time\\r\\n\\tPrevious customer service experience\\r\\n\\tPrevious hotel front desk experience is strongly preferred\\r\\n\\tMust have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALIFICATIONS: \\r\\n\\r\\n\\r\\n\\tMinimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required \\r\\n\\tMust possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tWorking extended hours may be required as needed\\r\\n\\tRegularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl \\r\\n\\tWork on a computer for extended periods of time, approximately 8+ hours per day\\r\\n\\tLifting (rarely) up to 50 lbs.\\r\\n\\r\\n\",\"responsibilities\":\"JOB SUMMARY:\\r\\n\\r\\nThe Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service.&nbsp; We are looking for a candidate who has excellent personal presentation and interpersonal skills.&nbsp; Good problem-solving ability and proficiency in Hotel property management systems.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDUTIES AND RESPONSIBILITIES: \\r\\n\\r\\n\\r\\n\\tAnswer telephone within three rings, provide answers to questions accordingly or transfer as needed.\\r\\n\\tProvide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. \\r\\n\\tMaintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID.\\r\\n\\tReport all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property.\\r\\n\\tEnsure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud.\\r\\n\\tAudit, balance, post and report on front desk cash and credit operations.\\r\\n\\tRun the night audit final, after ensuring all revenue is in balance.\\r\\n\\tAttend to guest needs at the front desk.\\r\\n\\tNight Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. \\r\\n\\tRespond to all radio calls immediately.\\r\\n\\tResponsible and accountable for issued bank. Count bank at beginning and end of shift.\\r\\n\\tReport all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling procedures\\r\\n\\tOpen and close shift correctly. Make cash drops in accordance with proper cash handling procedures.\\r\\n\\tAbility to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures.\\r\\n\\tAudit guest accounts to ensure that room rate and coding is correct and consistent.\\r\\n\\tAudit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract.\\r\\n\\tEnsure accuracy in audit process of posting room and tax to all active guest accounts.\\r\\n\\tRun all computer reports to complete gross revenue report worksheets.\\r\\n\\tCommunicate and work as a team with other departments as needed\\r\\n\\tEnsure all credit cards, cash, and change fund are balanced throughout each shift.\\r\\n\\tDevelop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits.\\r\\n\\tRefer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services.\\r\\n\\tCommunicate with incoming staff and management by recording information daily report.\\r\\n\\tInform management of any guest or system-related problems.\\r\\n\\tPrint the guest folios for express checkout and ensure that they are being placed under the guest&rsquo;s door at the appropriate time. \\r\\n\\tOrganize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.\\r\\n\\tReport problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager.\\r\\n\\tReconcile daily gift shop revenue and print applicable reports.\\r\\n\\tRestock gift shop as necessary.\\r\\n\\tForward Lost &amp; Found inquiries to Housekeeping/Loss Prevention Department. \\r\\n\\tEnsure security and confidentiality of all guest and hotel information and material.\\r\\n\\tMaintain a clean and orderly work area in accordance with hotel standards. \\r\\n\\tAttend work on time as scheduled and adhere to attendance policy.\\r\\n\\tWear uniform, including nametag at all times in accordance with the Standards of Appearance.\\r\\n\\tCommunicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.\\r\\n\\tPromote teamwork and associate engagement.\\r\\n\\tAdhere to all work rules, procedures and policies established by the company. This includes but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. \\r\\n\\tTrain new front desk/guest services agents and night auditors\\r\\n\\tPerform additional duties as required.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LA CORSHA HOSPITALITY GROUP\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=15D44F634602E1E230B8C406F3C5E298\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"\",\"addressLocality\":\"Austin\",\"addressRegion\":\"TX\",\"postalCode\":\"\",\"addressCountry\":\"USA\"}},\"qualifications\":\"KNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n\\tAbility to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members.\\r\\n\\tAbility to accurately and efficiently input information into computer systems\\r\\n\\tAbility to work cohesively with team members both within and outside of your department\\r\\n\\tAbility to think clearly, quickly and make concise decisions\\r\\n\\tAbility to prioritize, organize and follow up\\r\\n\\tAbility to work well under pressure, dealing with many arrivals and departures within a short period of time\\r\\n\\tPrevious customer service experience\\r\\n\\tPrevious hotel front desk experience is strongly preferred\\r\\n\\tMust have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALIFICATIONS: \\r\\n\\r\\n\\r\\n\\tMinimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required \\r\\n\\tMust possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tWorking extended hours may be required as needed\\r\\n\\tRegularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl \\r\\n\\tWork on a computer for extended periods of time, approximately 8+ hours per day\\r\\n\\tLifting (rarely) up to 50 lbs.\\r\\n\\r\\n\",\"experienceRequirements\":\"KNOWLEDGE, SKILLS &amp; ABILITIES\\r\\n\\r\\n\\r\\n\\tAbility to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members.\\r\\n\\tAbility to accurately and efficiently input information into computer systems\\r\\n\\tAbility to work cohesively with team members both within and outside of your department\\r\\n\\tAbility to think clearly, quickly and make concise decisions\\r\\n\\tAbility to prioritize, organize and follow up\\r\\n\\tAbility to work well under pressure, dealing with many arrivals and departures within a short period of time\\r\\n\\tPrevious customer service experience\\r\\n\\tPrevious hotel front desk experience is strongly preferred\\r\\n\\tMust have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALIFICATIONS: \\r\\n\\r\\n\\r\\n\\tMinimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required \\r\\n\\tMust possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tWorking extended hours may be required as needed\\r\\n\\tRegularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl \\r\\n\\tWork on a computer for extended periods of time, approximately 8+ hours per day\\r\\n\\tLifting (rarely) up to 50 lbs.\\r\\n\\r\\n\",\"industry\":\"Hospitality - Hotel\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Graveyard\",\"educationRequirements\":\"None\"}",
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    "qualifications": "<p style=\"margin-left:0in; margin-right:0in; text-align:left\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><strong><u>KNOWLEDGE, SKILLS &amp; ABILITIES</u></strong></span></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to accurately and efficiently input information into computer systems</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to work cohesively with team members both within and outside of your department</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to think clearly, quickly and make concise decisions</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to prioritize, organize and follow up</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Ability to work well under pressure, dealing with many arrivals and departures within a short period of time</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Previous customer service experience</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Previous hotel front desk experience is strongly preferred</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Must have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in; text-align:left\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><strong><u>QUALIFICATIONS: </u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Minimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required </span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English </span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:-.5in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:-.5in; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\"><strong><u>PHYSICAL REQUIREMENTS:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Working extended hours may be required as needed</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Regularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl </span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Work on a computer for extended periods of time, approximately 8+ hours per day</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"font-size:14px\">Lifting (rarely) up to 50 lbs.</span></span></li>\r\n</ul>\r\n",
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