Head of Key Accounts (Trodo SIA / Latvija)

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  "active_status": "active"
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  "location": {
    "raw": "Mārupe, Mārupes novads, LV-2167, Latvia",
    "city": "Mārupe",
    "region": "Mārupes novads",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:34:25.405Z",
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    "location": {
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      "city": "Mārupe",
      "region": "Mārupes novads",
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      "confidence": 0.8
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    "countries": []
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    "location": {
      "city": "Mārupe",
      "state": "Mārupes novads"
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    "jobOpeningName": "Head of Key Accounts (Trodo SIA / Latvija)",
    "departmentLabel": "Customer Experience",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Mārupe",
      "state": "Mārupes novads",
      "postalCode": "LV-2167",
      "addressCountry": "Latvia"
    },
    "datePosted": "2026-05-08",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Role Description:</span><br><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Are you passionate about building strong client relationships and driving loyalty? As Head of Key Accounts, you’ll lead the Trodo Key Account Program, a strategic initiative for customer growth and retention.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Take ownership of and scale the Trodo Key Account Program across multiple markets</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Define and optimize customer tiers, benefits, and retention strategies</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Recruit, lead, and mentor a high-performing team of Key Account Managers</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Collaborate effectively with Logistics and other operational teams </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Develop and implement scalable processes for customer reviews, tier transitions, and service enhancements</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Partner with Marketing and Product teams to align initiatives and drive program success</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Monitor and analyze key program KPIs and customer feedback </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Requirements:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Proven track record leading B2B customer account or sales teams </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Strong leadership experience with a focus on team development and accountability</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Strategic thinker with a data-driven mindset and ability to make insight-based decisions</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Excellent interpersonal and stakeholder management skills </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in English is essential for communication with foreign customers</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><em>Considered as an advantage:</em><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Understanding of the automotive aftermarket and the needs of B2B clients such as workshops, resellers, and fleets</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Full professional fluency in Nordic languages alongside English to work with Scandinavian market customers</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Hands-on experience collaborating with logistics, delivery, or fulfillment operations<br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"> <span style=\"font-weight: bold\">What we offer:</span></span><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Extended health insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Flexible benefits (extra holidays or paid GYM)</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Growth &amp; development opportunities</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Employee Purchase Program</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Mental health support program</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Fruits (and ice cream during summer), and refreshments in the office</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Family-friendly workplace</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Celebrations of employee's important life moments</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Team buildings and corporate events</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Trodo was founded in 2013 by two young IT enthusiasts (and brothers) from Latvia and an experienced rally and car maintenance veteran from Norway. Trodo continues to grow by offering online services that prioritize a positive user experience, hoping that anyone who uses Trodo's services for the first time will become a dedicated repeat customer.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<ul></ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Find out more about work and life at Trodo!</span> <br>Stay connected with us on our official platforms: </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Love Trodo (Life at Trodo): <a href=\"https://www.facebook.com/lovetrodo\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook</a> | <a href=\"https://www.instagram.com/love.trodo/\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram</a> | <a href=\"https://www.linkedin.com/company/trodo-group/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn</a> | <a href=\"https://www.tiktok.com/@lovetrodo\" target=\"_blank\" rel=\"noopener noreferrer\">TikTok</a></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Trodo Official Accounts: <a href=\"https://www.facebook.com/trodo.lv\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook</a> | <a href=\"https://www.instagram.com/trodo_com/\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram</a> | <a href=\"https://www.tiktok.com/@trodoofficial\" target=\"_blank\" rel=\"noopener noreferrer\">TikTok</a></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"> Don't forget to Like &amp; Follow to stay updated! </span></p>",
    "compensation": "4500-6000 Eur Gross",
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    "jobOpeningName": "Head of Key Accounts (Trodo SIA / Latvija)",
    "departmentLabel": "Customer Experience",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://trodo.bamboohr.com/careers/228",
    "employmentStatusLabel": "Full-Time"
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