Key Accounts Manager (Cape Town)

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    "raw": "Cape Town, Western Cape, 7100, South Africa",
    "city": "Cape Town",
    "region": "Western Cape",
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  "inferred_at": "2026-06-06T10:19:38.911Z",
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      "region": "Western Cape",
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    "id": "825",
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    "location": {
      "city": "Cape Town",
      "state": "Western Cape"
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    "location": {
      "city": "Cape Town",
      "state": "Western Cape",
      "postalCode": "7100",
      "addressCountry": "South Africa"
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    "datePosted": "2026-05-20",
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    "description": "<p><span style=\"font-weight: bold\">About Ambition 24Hours</span></p>\n<p><br><br></p>\n<p>Ambition 24Hours is a leading nursing and healthcare staffing agency dedicated to connecting top-tier healthcare professionals with facilities that need them most. We pride ourselves on building lasting relationships, delivering exceptional service around the clock, and making a real difference in the healthcare sector</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About the role</span></p>\n<p><br><br></p>\n<p>We are looking for a driven and relationship-focused Key Account Manager to join our growing team. In this role, you will be the primary point of contact for our most valued clients, nurturing long-term partnerships and ensuring exceptional service delivery. You will be instrumental in growing revenue within existing accounts while identifying new opportunities to expand our footprint across the healthcare sector.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key responsibilities</span></p>\n<p><br><br></p>\n<ul>\n<li>Serve as the primary relationship manager for a portfolio of key healthcare clients, ensuring high levels of satisfaction and retention</li>\n<li>Develop and execute strategic account plans to drive revenue growth, upselling, and cross-selling of staffing solutions</li>\n<li>Conduct regular client reviews and business meetings to understand evolving needs and align service delivery accordingly</li>\n<li>Collaborate with internal recruitment and operations teams to ensure seamless fulfilment of client requirements</li>\n<li>Monitor account performance metrics, prepare reports, and present insights to senior leadership</li>\n<li>Identify and escalate risks to account health, implementing mitigation strategies to protect client relationships</li>\n<li>Negotiate contracts, service agreements, and pricing in line with company guidelines</li>\n<li>Stay informed on healthcare industry trends and competitor activity to position Ambition 24Hours as the partner of choice</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Requirements</span></p>\n<p><br><br></p>\n<ul>\n<li>Minimum 3 years of experience in a key account management, business development, or client services role</li>\n<li>Proven track record of retaining and growing client accounts in a service or staffing environment</li>\n<li>Strong commercial acumen with the ability to identify revenue opportunities within existing accounts</li>\n<li>Exceptional interpersonal and communication skills, with the ability to engage confidently at all levels</li>\n<li>Proficiency in CRM systems and MS Office Suite</li>\n<li>Highly organised with the ability to manage multiple accounts and competing priorities simultaneously</li>\n<li>Experience in the healthcare, staffing, or recruitment industry is advantageous</li>\n<li>Relevant tertiary qualification in Business, Marketing, Commerce, or equivalent</li>\n</ul>\n<p><br></p>\n<p>If you are ready to be part of a team that keeps critical healthcare services running around the clock, we want to hear from you.</p>",
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