Home › Companies › A6804405CE83DEC19A0B80DE14DC10C8 › Temporary - Epic Trainer II - Dental Focus
Temporary - Epic Trainer II - Dental Focus
A6804405CE83DEC19A0B80DE14DC10C8 · Administrative Office - Tigard, OR 97223; 7320 SW Hunziker Road Suite 300, Tigard, OR, 97223, USA · On Site · Active · $35–$46 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A6804405CE83DEC19A0B80DE14DC10C8 |
| Title | Temporary - Epic Trainer II - Dental Focus |
| Normalized title | - |
| Department / team | Training |
| Location | Tigard, OR, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $35–$46 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A6804405CE83DEC19A0B80DE14DC10C8. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tigard. | Open |
| Department jobs | Active postings in Training. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A6804405CE83DEC19A0B80DE14DC10C8 |
| Source | 756bd4c6-f94d-4acf-9cfc-76f72f70619a |
| ATS provider | Paycom ATS |
Description
Description
Who We Are:
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!
Job Title: Epic Trainer II - Dental Focus
Department: Administrative
Reports To: Epic Manager
Work Type: On-Site
Classification: Full-Time, Non-Exempt
Language Differential: Ineligible
SUMMARY
This position is responsible for developing training curriculum and training plans that ensure that staff receives the initial and ongoing training needed to use Epic effectively, perform clinical workflows, and maintain their clinical competency. This requires a coordinated and collaborative approach with multiple departments, including Quality Improvement, Revenue Cycle, Dental, Pharmacy, Primary Care, among others. Will supply backup support to the EHR Support Analyst in end-user support as needed.
Essential Job Duties
Develop structured onboarding orientation and training for new hires.
Assess the Epic and skill-based training needs by position and develop appropriate solutions.
Audit skills/knowledge by performing periodic evaluations and competency checks.
Serve as a critical resource for the ongoing development and training of staff.
Supply training to staff in a non-patient contact setting (off-the-floor) and a patient contact setting (on-the-floor; elbow support).
Develop role-based training content, independently or with team members, using various software programs, tools, and applications. Design, develop, and maintain instructional materials.
Contribute to revising and updating training information. Aid in updating and creating policies and procedures.
Building and testing of training environments and provide support with troubleshooting issues.
Prepare and impart learning modules that can be taught both in a classroom setting and a web-based environment.
Maintain strong working knowledge of EMR and general computer applications.
Coordinate the rollout and training of new workflows during Epic upgrades and when minor workflows change.
Coordinate the curriculum delivery methods, oversee the creation and maintenance of a realistic training environment, create, and maintain a course catalog and training schedule, and ensure all users are trained before accessing the production environment.
Attends clinic team meetings at Manager’s discretion as Epic expert and as OCHIN liaison.
Participates as a key member of the clinic’s implementation team to understand workflows, configuration, and decisions to assist with project coordination and site readiness.
Collaborates with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes.
Creates and implements special projects in response to OCHIN or NHC-driven changes.
Provide customer service support as a backup to the Site Specialist, as needed.
Performs other duties as assigned.
Qualifications
QUALIFICATIONS
Education and/or Experience
1-2 years of Epic experience is required.
Experience as an Epic Trainer, Skills-Based Trainer, EHR Support Analyst, or similar role required; can train 1-2 job roles.
3-4 years of elbow-to-elbow training experience required.
1-2 years of classroom training experience required.
Training documentation experience required.
Basic/intermediate project coordination experience required.
Associate’s degree (AA) or a graduate of an accredited medical or dental training program with at least two years’ experience in that role preferred.
Knowledge, Skills & Abilities, Behaviors
Must obtain EHR Support Analyst Certification within three months of employment.
Must obtain Clinical Content Builder Certification within six months of employment.
Knowledge of adult learning theories and teaching strategies, training methodologies, and basic instructional design concepts.
Ability to perform practical one-on-one and group trainings.
Demonstrated planning, organizational, and project management skills.
Extensive knowledge of Epic EMR.
Knowledge of HIPAA as it relates to health records and maintenance.
Knowledge of medical terminology.
Must have critical and analytical thinking skills.
Must be process-oriented and attentive to detail.
Ability to take the initiative and follow-through on requests until completion.
Ability to make thoughtful decisions on available information and take action.
Ability to work in a complex, dynamic, and fluid environment.
Ability to influence without direct authority.
Ability to work with a variety of personalities and styles.
Excellent communication skills, both verbal and written.
Intermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat.
WORKING CONDITIONS
Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.
The noise level in the work environment is usually moderate.
This position is full-time and will typically work Monday-Friday, 8:00am-5:00pm.
This position will generally sit for long periods.
This position will travel to other clinics or locations to attend meetings and provide trainings.
Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.
Full job record
| Job ID | 324bf498be287c08379865d80c5b365d5d1eda78 |
| Org ID | f44bb2fe-a0ec-4725-8b84-a855e6390ef4 |
| Source ID | 756bd4c6-f94d-4acf-9cfc-76f72f70619a |
| Board ID | 756bd4c6-f94d-4acf-9cfc-76f72f70619a |
| Provider | paycom |
| Provider Job Key | 479803 |
| Title | Temporary - Epic Trainer II - Dental Focus |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Administrative Office - Tigard, OR 97223; 7320 SW Hunziker Road Suite 300, Tigard, OR, 97223, USA |
| Department | Training |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | OR |
| City | Tigard |
| Salary Raw | $35.14 - $45.71 Hourly |
| Salary Min | 35.14 |
| Salary Max | 45.71 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=479803&clientkey=A6804405CE83DEC19A0B80DE14DC10C8 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=479803&clientkey=A6804405CE83DEC19A0B80DE14DC10C8 |
| First Seen At | 2026-06-06 09:52:58Z |
| Last Seen At | 2026-06-19 10:14:51Z |
| Last Checked At | 2026-06-19 10:14:51Z |
| Last Changed At | 2026-06-06 09:52:58Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A6804405CE83DEC19A0B80DE14DC10C8/date=2026-06-19/2026-06-19T10-14-49-174Z-3ee8d42cb4be2820d2c77a0dc2909a62855c6da2d91284107fd2eb234f4482ec.json |
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"description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Who We Are:</u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. 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We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.</em></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Why work with us?</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!</span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Job Title:</strong> Epic Trainer II - Dental Focus<br />\n<strong>Department:</strong> Administrative<br />\n<strong>Reports To:</strong> Epic Manager<br />\n<strong>Work Type:</strong> On-Site<br />\n<strong>Classification:</strong> Full-Time, Non-Exempt<br />\n<strong>Language Differential:</strong> Ineligible</span></span></p>\n\n<p> </p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>SUMMARY</u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position is responsible for developing training curriculum and training plans that ensure that staff receives the initial and ongoing training needed to use Epic effectively, perform clinical workflows, and maintain their clinical competency. This requires a coordinated and collaborative approach with multiple departments, including Quality Improvement, Revenue Cycle, Dental, Pharmacy, Primary Care, among others. Will supply backup support to the EHR Support Analyst in end-user support as needed.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Essential Job Duties</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Develop structured onboarding orientation and training for new hires. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assess the Epic and skill-based training needs by position and develop appropriate solutions.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Audit skills/knowledge by performing periodic evaluations and competency checks.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Serve as a critical resource for the ongoing development and training of staff. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Supply training to staff in a non-patient contact setting (off-the-floor) and a patient contact setting (on-the-floor; elbow support).</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Develop role-based training content, independently or with team members, using various software programs, tools, and applications. Design, develop, and maintain instructional materials.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Contribute to revising and updating training information. Aid in updating and creating policies and procedures.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Building and testing of training environments and provide support with troubleshooting issues. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Prepare and impart learning modules that can be taught both in a classroom setting and a web-based environment.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Maintain strong working knowledge of EMR and general computer applications. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Coordinate the rollout and training of new workflows during Epic upgrades and when minor workflows change.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Coordinate the curriculum delivery methods, oversee the creation and maintenance of a realistic training environment, create, and maintain a course catalog and training schedule, and ensure all users are trained before accessing the production environment.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Attends clinic team meetings at Manager’s discretion as Epic expert and as OCHIN liaison.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Participates as a key member of the clinic’s implementation team to understand workflows, configuration, and decisions to assist with project coordination and site readiness.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Collaborates with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Creates and implements special projects in response to OCHIN or NHC-driven changes.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide customer service support as a backup to the Site Specialist, as needed.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Performs other duties as assigned.</span></span></li>\n</ul>",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Temporary - Epic Trainer II - Dental Focus\",\"identifier\":\"J0UB36479803\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A6804405CE83DEC19A0B80DE14DC10C8/jobs/479803\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A6804405CE83DEC19A0B80DE14DC10C8\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":35.14,\"maxValue\":45.71,\"unitText\":\"\"}},\"datePosted\":\"2026-06-04\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Administrative Office - Tigard, OR 97223Position Type: Full TimeEducation Level: Associate's DegreeSalary Range: $35.14 - $45.71 HourlyJob Shift: DayJob Category: TrainingWho We Are:\\n\\nNeighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!\\n\\n\\n \\n\\nJob Title: Epic Trainer II - Dental Focus\\nDepartment: Administrative\\nReports To: Epic Manager\\nWork Type: On-Site\\nClassification: Full-Time, Non-Exempt\\nLanguage Differential: Ineligible\\n\\n \\n\\nSUMMARY\\n\\nThis position is responsible for developing training curriculum and training plans that ensure that staff receives the initial and ongoing training needed to use Epic effectively, perform clinical workflows, and maintain their clinical competency. This requires a coordinated and collaborative approach with multiple departments, including Quality Improvement, Revenue Cycle, Dental, Pharmacy, Primary Care, among others. Will supply backup support to the EHR Support Analyst in end-user support as needed.\\n\\nEssential Job Duties\\n\\n\\n\\tDevelop structured onboarding orientation and training for new hires. \\n\\tAssess the Epic and skill-based training needs by position and develop appropriate solutions.\\n\\tAudit skills/knowledge by performing periodic evaluations and competency checks.\\n\\tServe as a critical resource for the ongoing development and training of staff. \\n\\tSupply training to staff in a non-patient contact setting (off-the-floor) and a patient contact setting (on-the-floor; elbow support).\\n\\tDevelop role-based training content, independently or with team members, using various software programs, tools, and applications. Design, develop, and maintain instructional materials.\\n\\tContribute to revising and updating training information. Aid in updating and creating policies and procedures.\\n\\tBuilding and testing of training environments and provide support with troubleshooting issues. \\n\\tPrepare and impart learning modules that can be taught both in a classroom setting and a web-based environment.\\n\\tMaintain strong working knowledge of EMR and general computer applications. \\n\\tCoordinate the rollout and training of new workflows during Epic upgrades and when minor workflows change.\\n\\tCoordinate the curriculum delivery methods, oversee the creation and maintenance of a realistic training environment, create, and maintain a course catalog and training schedule, and ensure all users are trained before accessing the production environment.\\n\\tAttends clinic team meetings at Manager’s discretion as Epic expert and as OCHIN liaison.\\n\\tParticipates as a key member of the clinic’s implementation team to understand workflows, configuration, and decisions to assist with project coordination and site readiness.\\n\\tCollaborates with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes.\\n\\tCreates and implements special projects in response to OCHIN or NHC-driven changes.\\n\\tProvide customer service support as a backup to the Site Specialist, as needed.\\n\\tPerforms other duties as assigned.\\nQualificationsQUALIFICATIONS\\n\\nEducation and/or Experience\\n\\n\\n\\t1-2 years of Epic experience is required.\\n\\tExperience as an Epic Trainer, Skills-Based Trainer, EHR Support Analyst, or similar role required; can train 1-2 job roles.\\n\\t3-4 years of elbow-to-elbow training experience required.\\n\\t1-2 years of classroom training experience required.\\n\\tTraining documentation experience required.\\n\\tBasic/intermediate project coordination experience required.\\n\\tAssociate’s degree (AA) or a graduate of an accredited medical or dental training program with at least two years’ experience in that role preferred.\\n\\n\\nKnowledge, Skills & Abilities, Behaviors\\n\\n\\n\\tMust obtain EHR Support Analyst Certification within three months of employment. \\n\\tMust obtain Clinical Content Builder Certification within six months of employment. \\n\\tKnowledge of adult learning theories and teaching strategies, training methodologies, and basic instructional design concepts. \\n\\tAbility to perform practical one-on-one and group trainings.\\n\\tDemonstrated planning, organizational, and project management skills.\\n\\tExtensive knowledge of Epic EMR. \\n\\tKnowledge of HIPAA as it relates to health records and maintenance. \\n\\tKnowledge of medical terminology.\\n\\tMust have critical and analytical thinking skills.\\n\\tMust be process-oriented and attentive to detail. \\n\\tAbility to take the initiative and follow-through on requests until completion.\\n\\tAbility to make thoughtful decisions on available information and take action.\\n\\tAbility to work in a complex, dynamic, and fluid environment. \\n\\tAbility to influence without direct authority.\\n\\tAbility to work with a variety of personalities and styles.\\n\\tExcellent communication skills, both verbal and written. \\n\\tIntermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat. \\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.\\n\\tOccasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate.\\n\\tThis position is full-time and will typically work Monday-Friday, 8:00am-5:00pm. \\n\\tThis position will generally sit for long periods. \\n\\tThis position will travel to other clinics or locations to attend meetings and provide trainings.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"responsibilities\":\"Who We Are:\\n\\nNeighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!\\n\\n\\n \\n\\nJob Title: Epic Trainer II - Dental Focus\\nDepartment: Administrative\\nReports To: Epic Manager\\nWork Type: On-Site\\nClassification: Full-Time, Non-Exempt\\nLanguage Differential: Ineligible\\n\\n \\n\\nSUMMARY\\n\\nThis position is responsible for developing training curriculum and training plans that ensure that staff receives the initial and ongoing training needed to use Epic effectively, perform clinical workflows, and maintain their clinical competency. This requires a coordinated and collaborative approach with multiple departments, including Quality Improvement, Revenue Cycle, Dental, Pharmacy, Primary Care, among others. Will supply backup support to the EHR Support Analyst in end-user support as needed.\\n\\nEssential Job Duties\\n\\n\\n\\tDevelop structured onboarding orientation and training for new hires. \\n\\tAssess the Epic and skill-based training needs by position and develop appropriate solutions.\\n\\tAudit skills/knowledge by performing periodic evaluations and competency checks.\\n\\tServe as a critical resource for the ongoing development and training of staff. \\n\\tSupply training to staff in a non-patient contact setting (off-the-floor) and a patient contact setting (on-the-floor; elbow support).\\n\\tDevelop role-based training content, independently or with team members, using various software programs, tools, and applications. Design, develop, and maintain instructional materials.\\n\\tContribute to revising and updating training information. Aid in updating and creating policies and procedures.\\n\\tBuilding and testing of training environments and provide support with troubleshooting issues. \\n\\tPrepare and impart learning modules that can be taught both in a classroom setting and a web-based environment.\\n\\tMaintain strong working knowledge of EMR and general computer applications. \\n\\tCoordinate the rollout and training of new workflows during Epic upgrades and when minor workflows change.\\n\\tCoordinate the curriculum delivery methods, oversee the creation and maintenance of a realistic training environment, create, and maintain a course catalog and training schedule, and ensure all users are trained before accessing the production environment.\\n\\tAttends clinic team meetings at Manager’s discretion as Epic expert and as OCHIN liaison.\\n\\tParticipates as a key member of the clinic’s implementation team to understand workflows, configuration, and decisions to assist with project coordination and site readiness.\\n\\tCollaborates with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes.\\n\\tCreates and implements special projects in response to OCHIN or NHC-driven changes.\\n\\tProvide customer service support as a backup to the Site Specialist, as needed.\\n\\tPerforms other duties as assigned.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NEIGHBORHOOD HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A6804405CE83DEC19A0B80DE14DC10C8\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"7320 SW Hunziker Road Suite 300\",\"addressLocality\":\"Tigard\",\"addressRegion\":\"OR\",\"postalCode\":97223,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS\\n\\nEducation and/or Experience\\n\\n\\n\\t1-2 years of Epic experience is required.\\n\\tExperience as an Epic Trainer, Skills-Based Trainer, EHR Support Analyst, or similar role required; can train 1-2 job roles.\\n\\t3-4 years of elbow-to-elbow training experience required.\\n\\t1-2 years of classroom training experience required.\\n\\tTraining documentation experience required.\\n\\tBasic/intermediate project coordination experience required.\\n\\tAssociate’s degree (AA) or a graduate of an accredited medical or dental training program with at least two years’ experience in that role preferred.\\n\\n\\nKnowledge, Skills & Abilities, Behaviors\\n\\n\\n\\tMust obtain EHR Support Analyst Certification within three months of employment. \\n\\tMust obtain Clinical Content Builder Certification within six months of employment. \\n\\tKnowledge of adult learning theories and teaching strategies, training methodologies, and basic instructional design concepts. \\n\\tAbility to perform practical one-on-one and group trainings.\\n\\tDemonstrated planning, organizational, and project management skills.\\n\\tExtensive knowledge of Epic EMR. \\n\\tKnowledge of HIPAA as it relates to health records and maintenance. \\n\\tKnowledge of medical terminology.\\n\\tMust have critical and analytical thinking skills.\\n\\tMust be process-oriented and attentive to detail. \\n\\tAbility to take the initiative and follow-through on requests until completion.\\n\\tAbility to make thoughtful decisions on available information and take action.\\n\\tAbility to work in a complex, dynamic, and fluid environment. \\n\\tAbility to influence without direct authority.\\n\\tAbility to work with a variety of personalities and styles.\\n\\tExcellent communication skills, both verbal and written. \\n\\tIntermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat. \\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.\\n\\tOccasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate.\\n\\tThis position is full-time and will typically work Monday-Friday, 8:00am-5:00pm. \\n\\tThis position will generally sit for long periods. \\n\\tThis position will travel to other clinics or locations to attend meetings and provide trainings.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"experienceRequirements\":\"QUALIFICATIONS\\n\\nEducation and/or Experience\\n\\n\\n\\t1-2 years of Epic experience is required.\\n\\tExperience as an Epic Trainer, Skills-Based Trainer, EHR Support Analyst, or similar role required; can train 1-2 job roles.\\n\\t3-4 years of elbow-to-elbow training experience required.\\n\\t1-2 years of classroom training experience required.\\n\\tTraining documentation experience required.\\n\\tBasic/intermediate project coordination experience required.\\n\\tAssociate’s degree (AA) or a graduate of an accredited medical or dental training program with at least two years’ experience in that role preferred.\\n\\n\\nKnowledge, Skills & Abilities, Behaviors\\n\\n\\n\\tMust obtain EHR Support Analyst Certification within three months of employment. \\n\\tMust obtain Clinical Content Builder Certification within six months of employment. \\n\\tKnowledge of adult learning theories and teaching strategies, training methodologies, and basic instructional design concepts. \\n\\tAbility to perform practical one-on-one and group trainings.\\n\\tDemonstrated planning, organizational, and project management skills.\\n\\tExtensive knowledge of Epic EMR. \\n\\tKnowledge of HIPAA as it relates to health records and maintenance. \\n\\tKnowledge of medical terminology.\\n\\tMust have critical and analytical thinking skills.\\n\\tMust be process-oriented and attentive to detail. \\n\\tAbility to take the initiative and follow-through on requests until completion.\\n\\tAbility to make thoughtful decisions on available information and take action.\\n\\tAbility to work in a complex, dynamic, and fluid environment. \\n\\tAbility to influence without direct authority.\\n\\tAbility to work with a variety of personalities and styles.\\n\\tExcellent communication skills, both verbal and written. \\n\\tIntermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat. \\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.\\n\\tOccasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate.\\n\\tThis position is full-time and will typically work Monday-Friday, 8:00am-5:00pm. \\n\\tThis position will generally sit for long periods. \\n\\tThis position will travel to other clinics or locations to attend meetings and provide trainings.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"industry\":\"Training\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"Associate's Degree\"}",
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"qualifications": "<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>QUALIFICATIONS</u></strong></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Education and/or Experience</u></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">1-2 years of Epic experience is required.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Experience as an Epic Trainer, Skills-Based Trainer, EHR Support Analyst, or similar role required; can train 1-2 job roles.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">3-4 years of elbow-to-elbow training experience required.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">1-2 years of classroom training experience required.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Training documentation experience required.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic/intermediate project coordination experience required.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Associate’s degree (AA) or a graduate of an accredited medical or dental training program with at least two years’ experience in that role preferred.</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Knowledge, Skills & Abilities, Behaviors</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must obtain EHR Support Analyst Certification within three months of employment. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must obtain Clinical Content Builder Certification within six months of employment. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Knowledge of adult learning theories and teaching strategies, training methodologies, and basic instructional design concepts. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to perform practical one-on-one and group trainings.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Demonstrated planning, organizational, and project management skills.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Extensive knowledge of Epic EMR. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Knowledge of HIPAA as it relates to health records and maintenance. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Knowledge of medical terminology.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must have critical and analytical thinking skills.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must be process-oriented and attentive to detail. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to take the initiative and follow-through on requests until completion.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to make thoughtful decisions on available information and take action.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work in a complex, dynamic, and fluid environment. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to influence without direct authority.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work with a variety of personalities and styles.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Excellent communication skills, both verbal and written. </span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Intermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat. </span></span></li>\n</ul>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>WORKING CONDITIONS</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Regularly</u> sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Frequently </u>stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Occasionally</u> stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The noise level in the work environment is usually moderate.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position is full-time and will typically work Monday-Friday, 8:00am-5:00pm. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position will generally sit for long periods. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position will travel to other clinics or locations to attend meetings and provide trainings.</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.</em></span></span></p>",
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