Advertising Account Supervisor

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  "salary_period": "year",
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  "salary_currency": "USD"
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    "id": "113",
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    "location": {
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      "state": "Colorado"
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    "departmentId": "18446",
    "locationType": "2",
    "jobOpeningName": "Advertising Account Supervisor",
    "departmentLabel": "Account Services",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Colorado Springs",
      "state": "Colorado",
      "postalCode": "80903",
      "addressCountry": "United States"
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    "datePosted": "2025-12-04",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">The role, in brief:</span><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We are looking for an experienced Account Supervisor to join the Account Services team. Our Account Supervisors provide strategic leadership on their accounts and manage multi-disciplinary projects across the agency by partnering with internal and external stakeholders.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Responsibilities include:</span><span style=\"font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Financial health of the account including profitability and growth</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Strategic oversight that ensures the work is achieving client business goals</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Building strong client relationships with various individuals on the client side</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Identifies and pursues areas of opportunity</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Expert in client’s business and industry</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Works closely with Account Services Director and President on contract/scope development</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Identifies and ladders up potential client issues</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Build internal partnerships with other departments including Creative, Media, Digital, and Insights</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-weight: bold\">Core Competencies:</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Strategic Leadership</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates knowledge of clients’ business, target market, industry and competition</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Develops long-term timelines to keep planning cycles on track and the agency at the forefront of budget and strategy conversations with clients</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Spearheads a business case at the onset of a planning process that clearly articulates “How we win”</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Works closely and collaboratively with Insight during creative brief development</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Works closely and collaboratively w/ SMEs during campaign planning, consistently driving the team towards strategies that align with client objectives</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates the ability to lead discussion around strategy, both internally and externally</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Is involved in the development and presentation of agency POVs</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Integration of Legacy Loop frameworks into annual planning, campaign development, and client conversations</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Client Relationship</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Develops strong rapport and high-level of trust with clients</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates a genuine interest in the client’s business and brand</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates a comfort level “pushing back” or having difficult conversations where appropriate</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Is the voice of the client in internal discussions and the voice of the agency in external discussions</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Always prioritizes the best interests of the agency in all client interactions</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates leadership in all client presentations through meeting set-up, presentation of key strategies and selling support throughout</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Ensures client conversations have clear expectations, next steps, and strategic framing, not just task-level navigation</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Proactively identifies risks or emerging client issues and recommends mitigation plans before escalation</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt\"> </span><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Financial Management</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Works closely with Director of Account Services and Agency President to develop annual budget recommendations and contracts or scopes of work</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Closely monitors income projections, providing feedback to agency leadership on a regular basis</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Works with core team to identify opportunities and to develop recommendations that align with agency growth goals</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Closely tracks account budgets on a regularly basis and proactively manages necessary budget adjustments</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Able to work independently to develop accurate and profitable project estimates</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Able to collaborate cross-functionally to determine optimal budget splits across departments</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates ability to have client conversations around budgets and budget tracking</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Subject Matter Expertise</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates a strong working knowledge of the advertising industry including trends and best practices</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates a strong working knowledge of clients’ industries including notable news and current events</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Is articulate in front of clients regarding the creative, media and digital strategies being recommended and implemented by the agency</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Presentation</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates preparedness by actively practicing and reviewing presentations prior to meeting</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Participates in dry runs of presentations</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates presentation skills to internal team by presenting strategic plans and reporting at internal review meetings</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates presentation skills to client team by presenting strategic plans and reporting</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates confidence during QA session with internal teams and with clients</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Ensures all client-facing presentations tell a cohesive story grounded in insights, strategy, and outcomes</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Participate in presentation skills workshop/course</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Mentorship</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Develops and administers performance appraisal of direct report(s)</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Day-to-day mentorship of direct report(s) to help he/she achieve their career and personal goals</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Day-to-day leadership of direct report(s) to ensure account work is focused and prioritized appropriately</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Assists in the onboarding of new hires and cross-functional team members as the need arises</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Participates in, and leads portions of, the weekly Account Services team meetings</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Reporting</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Involved in the development and presentation of campaign reports</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Focuses on storytelling as it relates to client business goals</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Keeps SMEs focused on the most important things, avoiding superfluous data for data’s sake</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-style: italic; font-weight: bold\">Agency Dynamics</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Runs efficient, appropriately cast meetings</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates a strong working knowledge of agency processes</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Can act as voice for Account Services team when questions arise from other departments around processes and procedures</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Upholds and enforces agency workflows, processes, and naming conventions, ensuring clarity and consistency across departments</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Acts as a gatekeeper for quality, ensuring deliverables are accurate, aligned, and agency-ready before reaching leadership or clients</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Demonstrates the ability to “filter up” appropriately and establishes strong working rapport with Director of Account Services and Agency President</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Those who succeed in this role have the following qualifications: </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">5-6+ years of advertising agency experience with at least 3 years of account leadership experience</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Management experience </span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Required skills/experience/familiarity in the digital marketing and campaign environment space</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Ability to possess and balance the big picture with the tactical details of daily activities and projects</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Strategic and consultative while also have strong attention to detail</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Strong communication and excellent interpersonal skills</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Understanding of the complex advertising landscape and how to bring together cohesive teams and programs to drive results</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Commitment to ensuring creative excellence and output</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Passionate about great work, your team, and our business</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Active listener with the ability to read a room and adapt accordingly</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Diplomatic and empathetic leader</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Agency Values: </span></p>\n<p><span style=\"font-size: 10pt\">The following characteristics are expected of each employee of the agency regardless of role or responsibility: </span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">GRIT.</span><span style=\"font-size: 10pt\"> Fall seven times, get up eight.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">CURIOUS. </span><span style=\"font-size: 10pt\">Follow that hunch with unbridled passion.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">PROVOCATIVE.</span><span style=\"font-size: 10pt\"> When it comes to moving a piano, never grab the sheet music.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">CONFIDENCE.</span><span style=\"font-size: 10pt\"> Fake it ‘til you make it. Then fake it some more. (Psst, no one knows. It’s ok.)</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">UNCOMPROMISING.</span><span style=\"font-size: 10pt\"> What you do when no one is watching is really who you are.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">UNFORGETTABLE. </span><span style=\"font-size: 10pt\">What about you, your character, your personality - sticks?</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">UNWAVERING.</span><span style=\"font-size: 10pt\"> Projects and initiatives are rarely sprints. Pace yourself. And encourage others who need a pick-me-up along the way.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">MYTH-WORTHY.</span><span style=\"font-size: 10pt\"> What stories about you will still loom large 20 years from now.</span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Schedule and Location:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Monday - Friday 8:30am - 5:30pm</span><span style=\"font-size: 10pt\">. Remote work available Fridays. </span></p>\n<p><span style=\"font-size: 10pt\">This role is based out of our</span><span style=\"font-size: 10pt; font-weight: bold\"> Colorado Springs, CO </span><span style=\"font-size: 10pt\">office. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Compensation:</span><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">The salary range for this position is $90,000 - $100,000.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">401k + employer match</span></li>\n<li><span style=\"font-size: 10pt\">Medical, Dental, Vision</span></li>\n<li><span style=\"font-size: 10pt\">Life and short-term disability (100% employer paid)</span></li>\n<li><span style=\"font-size: 10pt\">Voluntary long-term disability</span></li>\n<li><span style=\"font-size: 10pt\">EAP</span></li>\n<li><span style=\"font-size: 10pt\">9 paid holidays</span></li>\n<li><span style=\"font-size: 10pt\">PTO, Floating Holiday, Volunteering Day</span></li>\n<li><span style=\"font-size: 10pt\">Education reimbursement</span></li>\n<li><span style=\"font-size: 10pt\">Employee referral program</span></li>\n<li><span style=\"font-size: 10pt\">Employee recognition program where points turn into money!</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">Vladimir Jones is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">Vladimir Jones participates in E-Verify, which is a federal program used to confirm the employment eligibility of all new hires.</span></p>",
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    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://vladimirjones.bamboohr.com/careers/113",
    "employmentStatusLabel": "Full-Time"
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