Season 26/27 - Ski Valet Concierge

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    "raw": "Abuta-gun, Hokkaido, 044-0080, Japan",
    "city": "Abuta-gun",
    "region": "Hokkaido",
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    "id": "129",
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    "location": {
      "city": "Abuta-gun",
      "state": "Hokkaido"
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    "jobOpeningName": "Season 26/27 - Ski Valet Concierge",
    "departmentLabel": "Hotel Operations",
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  "detail_job_opening": {
    "location": {
      "city": "Abuta-gun",
      "state": "Hokkaido",
      "postalCode": "044-0080",
      "addressCountry": "Japan"
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    "datePosted": "2026-05-11",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\"><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Job Title</span>: <span style=\"font-weight: bold\">Ski Valet Concierge</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-size: 12pt; font-weight: bold\">JOB DESCRIPTION</span></p>\n<p>As a Ski Valet Concierge, you will be the key person ensuring a seamless and stress-free ski experience for our guests. From equipment handling to personalized recommendations, you will deliver exceptional service that enhances every guest’s stay.</p>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-size: 12pt; font-weight: bold\">JOB OVERVIEW/RESPONSIBILITIES</span><br></p>\n<p><span style=\"font-weight: bold\">Guest Service</span></p>\n<ul>\n<li>Welcome guests warmly and assist them in preparing for the slopes</li>\n<li>Provide personalized, high-touch service, including VIP-level support</li>\n<li>Respond to guest inquiries about the resort and ski area</li>\n</ul>\n<p><span style=\"font-weight: bold\">Equipment Handling &amp; Management</span></p>\n<ul>\n<li>Transport, store, and manage skis, snowboards, and boots</li>\n<li>Maintain a safe, clean, and well-organized ski valet area</li>\n<li>Inspect and prepare equipment to ensure optimal condition</li>\n</ul>\n<p><span style=\"font-weight: bold\">Guest Comfort &amp; Safety</span></p>\n<ul>\n<li>Assist guests with boot fitting and comfort adjustments</li>\n<li>Ensure guest safety and readiness for skiing or snowboarding</li>\n<li>Protect equipment through proper handling and security control</li>\n</ul>\n<p><span style=\"font-weight: bold\">Local Knowledge &amp; Advice</span></p>\n<ul>\n<li>Provide updates on weather and slope conditions</li>\n<li>Recommend runs, après-ski spots, and local hidden gems</li>\n<li>Offer tailored advice based on guest preferences and conditions</li>\n</ul>\n<p><span style=\"font-weight: bold\">Operations Support</span></p>\n<ul>\n<li>Coordinate timely gear transfers to and from the slopes</li>\n<li>Maintain efficient operations during peak times</li>\n<li>Work collaboratively with team members to ensure smooth service</li>\n</ul>\n<p><br></p>\n<p>Training and support will be provided to help you succeed in the role.</p>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-size: 12pt; font-weight: bold\">REQUIREMENTS</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">【Must】</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Experience</span>\n<ul>\n<li>Experience in hospitality, tourism, resort operations, or customer service\n<ul>\n<li>Motivated candidates without direct experience may be considered</li>\n</ul>\n</li>\n<li>Comfortable working outdoors and in cold winter conditions</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Education and Qualification</span>\n<ul>\n<li>Valid working visa in Japan<br></li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Skills</span>\n<ul>\n<li>Ability to safely handle ski and snowboard equipment as required for the role</li>\n<li>Strong interpersonal and customer service skills</li>\n<li>Ability to stay positive and efficient in a fast-paced environment</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Language Skills</span>\n<ul>\n<li>Business level or above in English</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Competencies</span>\n<ul>\n<li>Passion for winter sports and outdoor activities</li>\n<li>Strong guest-focused mindset with a proactive attitude</li>\n<li>Team-oriented and collaborative work style</li>\n<li>High attention to detail, especially regarding equipment care and safety</li>\n<li>Friendly, polite, and professional attitude toward guests and colleagues</li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">【Preferred】</span><br></p>\n<ul>\n<li><span style=\"font-weight: bold\">Experience</span>\n<ul>\n<li>Experience at ski resorts, ski valet services, or rental shops</li>\n<li>Experience working in international or luxury resort environments<br></li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Education and Qualification</span><br>\n<ul>\n<li>Ski or snowboard-related certifications</li>\n<li>Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Skills</span>\n<ul>\n<li>Knowledge of ski and snowboard equipment, handling, and storage</li>\n<li>Ability to provide resort and slope recommendations with confidence<br></li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Language Skills</span>\n<ul>\n<li>Conversational level or above in Japanese</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">Competencies</span>\n<ul>\n<li>Positive, flexible, and proactive approach to work</li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Employment Terms and Condition</span></p>\n<p><span style=\"font-weight: bold\">Contract Period &amp; Renewal</span></p>\n<ul>\n<li>Contract Period: 11/16/2026 - 3/31/2027</li>\n<li>Contract renewal: Applicable</li>\n<li>Reason of Renewal: \n<ul>\n<li>Employee’s work performance and attitude.</li>\n<li>Company’s business demands.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Duty, Work Location &amp; Scope of Changes</span></span></p>\n<ul>\n<li>Duty: may be changed as determined by the company</li>\n<li>Initial Work Location: one of the company’s properties in Niseko Area, Hokkaido</li>\n<li>Scope of changes: company properties in Niseko Area, Rusutsu or Furano.\n<ul>\n<li>Training may be conducted at other location.</li>\n<li>Employees may be required to work at different properties based on operational needs.<br></li>\n<li>The initial assignment will be determined by the company.</li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\">Commuting &amp; Workplace policy</span></p>\n<ul>\n<li>Private Vehicle Commuting: Not permitted</li>\n<li>Measures to prevent passive smoking: indoor smoking prohibited</li>\n</ul>\n<p><span style=\"font-weight: bold\">Working hours, Days off &amp; Overtime</span></p>\n<ul>\n<li>Working hours / Shift schedule: Up to 8 hours between 06:00 to 22:00</li>\n<li>Days off: two days off per week (based on shift schedule)</li>\n<li>Overtime: Yes</li>\n<li>Monthly Average Overtime Hours: 10 hours per month</li>\n<li>36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected)</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Salary Package / Benefit</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Salary: 1,500 yen / per hour</span></li>\n<li>Subsidized Ski Pass on your location or Recreational Allowance<br></li>\n<li>Social Insurance Available (Health insurance, Employee pension, Employment Insurance, Workers’ accident compensation insurance), if eligible.</li>\n<li>Staff Accommodation Available</li>\n<li>Company Events</li>\n</ul>",
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